Now I have to say straight off that I thought this was a spoof because I recall doing something very similar way back in the 90's when computers first made an appearance in the office in the form of a glorified word processor. I remember we had a stab at a house magazine, complete with spot the ball competition, readers letters and 'handy hints and tips'. There was only ever one edition though and the joke wore thin and we soon got bored. It had amused us for a short period of time, but as we now know, the bloody computer was to have the last laugh.
Anyway, back to Smiling Sonia. She strikes me as someone who has way too little to do. Indeed her biography proudly confirms that she only managed five years as a PO before moving onwards and upwards, eventually to Head Office and to investigating SFO's. But it would seem that her career to date has given her quite an insight into the trials and tribulations faced by PO's and PSO's, so much so that she has been moved to publish helpful guidance on a range of issues such as burnout and that ever thorny problem, records:-