Friday 6 March 2020

Tragic Consequences of TR

Going right back to the beginning of the TR omnishambles and deliberate destruction of the gold award-winning probation service, a consistant theme voiced regularly on this blog has been the likelihood of an increase in SFOs, Serious Further Offences, and lo it came to pass. 

Despite what is said officially, the issue has aways been and remains essentially one of politics - the degree to which responsibility can be placed firmly at the door of a structural nature, or that of individuals. To put it crudely and bluntly, this blog has regularly carried testimonies from staff who state that in their experience SFO inquiry's are frequently used to 'throw staff under a bus' rather than address any structural failings. 

Yesterday, most unusually, HM Chief Inspector of Probation published an SFO Review into the appalling case of Joseph McCann:-

3. When an offender who is being supervised by the National Probation Service is charged with a serious offence, an internal management review, known as an SFO review, is undertaken. The purpose of this review is to investigate how the offender was managed by the Probation Service, identify areas of good practice and any improvements which need to be made in the future, along with timescales for action to be taken and what will be expected to improve as a result. 

4. SFO reviews are not written for publication, although in cases where an offender is eventually convicted of an SFO, the review is disclosed to the victim(s), and redacted as necessary to safeguard the data protection rights of parties mentioned in the review. Exceptionally, the Ministry of Justice has produced this version of the SFO review for publication, given the nature of the practice failings identified and the need for wider public reassurance that the case has been thoroughly reviewed. This published review is thus distinct from the redacted review shared with those of McCann’s victims who requested it but is nonetheless a faithful record of all the key findings in the SFO review.

I don't know how others feel, but by paragraph 16 of the report it doesn't take much reading between the lines to grasp that this particular NPS office must have been under considerable staffing and organisational pressures to have reached the point where  "management of the case formally transferred to OM8 (Hertfordshire office), who prompted SPO5 (a senior probation officer who had taken over line management of JMc’s offender managers from SPO3) twice about the need for recall." I would suggest there are strong indications that this case was being passed around like a parcel as a result of staffing-shortages and brought about by the direct consequences of TR:-

16. In December 2018 and early January 2019, prison staff called the Hertfordshire probation office to express further concern that JMc has not yet been recalled. Shortly afterwards, management of the case formally transferred to OM8 (Hertfordshire office), who prompted SPO5 (a senior probation officer who had taken over line management of JMc’s offender managers from SPO3) twice about the need for recall. SPO6, another senior probation officer in the Hertfordshire office, emailed SPO5 and ACO1 expressing concern that JMc had not been recalled. SPO5 responded to say that the decision had been made not to recall by SPO3, and that plans were being made for release. Following discussion with SPO5, ACO1 decided that it was too late to recall JMc and there was a risk of legal challenge. In late January the case formally transferred to OM9 (Hertfordshire office). At a multi-agency MAPPA Level 2 meeting on 30 January 2019 an action was set for SPO5 to explore recall with PPCS, but this action was never completed. OM9 attempted unsuccessfully to secure a place at an AP for JMc and instead, plans were made to place JMc with family in Buckinghamshire again on his release.

Disgracefully in my view, it is only within the very last paragraph of this report that astute readers will get any hint of the true underlying reason for this dreadful case, namely workload, sickness absence and staffing shortages:-
  • Managers will ensure the workload of staff is reviewed and monitored. Managers will seek authorisation from the Head of Service where staff are over capacity to implement the Demand Management approach to prioritise areas of business. Senior Leadership Team meetings chaired by the Divisional Director will monitor resources across the South East and Eastern regions and undertake reasonable action to address the staffing shortages, with concerns escalated to senior HMPPS officials.
--oo00oo--

Unfortunately the media have not picked up on this issue. Here's Danny Shaw, BBC Home Affairs correspondent, with his analysis:-

When an offender under probation supervision is charged with a serious crime an internal inquiry is conducted, known as a Serious Further Offence review. These reports are usually kept under wraps, but the repercussions of the probation failings in this case were so appalling the Justice Secretary Robert Buckland recognised the clear public interest in making the document available for all to see.

What is shocking, from reading the report, is that the same mistake was repeated over and over and over again. That mistake was not to activate the "recall" process so that Joseph McCann would have stayed in prison after being sentenced in January 2018 until the Parole Board decided he could safely be let out.

Various reasons are cited for this persistent error - the threat of a legal challenge, concern about the impact of recall, communication problems - but I wonder whether fear of McCann, his bullying nature and violent temper, drove some staff to make the wrong decision.

11 comments:

  1. “Unfortunately the media have not picked up on this issue....”
    I don’t believe a that it is a matter of fortune. These are political decisions made in order to portray an organisation that is inept and failing in order to mitigate any public support and railRoad through further change which is in the interest of big business and detracts from the failings of the conservative government and Chris Grayling.
    The public have short memories and are generally oblivious to reason and argue ent in matters of serious crime.
    Everybody is an expert and everybody has a view and opinion however I’ll informed and however badly represented in the mass media.

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  2. I've only got as far as page 2 (of 19) & I'm struggling to believe what I'm reading...

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    1. Have just reached page 19... utterly beyond belief.

      Its a catalogue of incompetence beyond words.

      Try to approach this as someone who doesn't work in the probation gulags. Imagine its about care home failings, or a YOI, or a detention centre. Imagine one of your family was one of McCann's victims. Then ask some difficult questions.

      Just taking that report at face value you'd expect EVERYONE who was involved in such a catastrophic omnishambles to be out of a job - particularly ACO1, SPOs 3.4 & 5 and OMs 4,5,6,7 & 8.

      And what actually happened after the review into how McCann had been enabled to commit multiple offences of kidnap and rape between 21 April and 5 May 2019?

      It seems ACO1, SPO3, SPO4 and SPO5 all faced disciplinary charges, but only one was found wanting & they were demoted. Doesn't identify which of the four.

      "a number of significant deficiencies were identified for OM5 and OM8" - but because both had already gone "for the general deficiency of their work", nothing happened.

      Does this report show what Grayling & TR has reduced the probation service to? A shambolic collection of incompetent fuckwits who don't know what they're doing but who collectively make empty promises to all & sundry about reducing reoffending & protecting the public?

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  3. We tried online to question the Policy Exchange people and others who I cannot recall about the likely consequences and were either ignored or ridiculed.

    I also visited my MP Priti Patel at the House of Commons who refused to hear detail of my concerns and boldly told me TR would be delivered safely in Essex. At that I responded, Essex was better placed than other areas because, at that time there was only to be one split and reunification as the Essex CRC was a single organisation unlike most other Probation Trusts that were simultaneously split and with the CRCs over two or more areas then being united.

    One Liberal Democrat MP, before he was leader, Tim Farron, via Twitter, invited me to email my concerns, he responded by advising he had forwarded them to Simon Hughes who had replaced Lord McNally at the MOJ - despite repeated promptings I never heard again.

    The tragedies were inevitable, but that makes them no easier to endure or overall difficult for the brand of "probation" to sustain them.

    Let us also remember that in England and Wales incrementally probation has crossed the "separation of powers" as it were, going from an agency of the judicial system to a branch or contracted out part of central government.

    It almost seems as if something new needs now to be created drawing on the traditions of probation, that was so popular with the courts that it expanded incrementally from a very minor position in 1907 - to a central part of the local justice system by the time of the 1967 reforms under Roy Jenkins as Home Secretary, when parole and seconded prison probation officers were introduced in a form that lasted until 1991, when ACRs compromised what had worked fairly well up until then.

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  4. Nothing eminating from the unions then ?

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  5. The Probation Inspectors only get to see the doctored, spruced-up cases which they've notified management teams of in advance.

    I'd wager hard-earned money on the fact that well over 60% of probation cases across the country, if subjected to impromptu SFO-style scrutiny, would show similar levels of failings.

    Its just by sheer luck & a following wind that there haven't been many more similar outcomes.

    But I guess that's what you get when you starve a profession of money, of training & support; when you make change the only constant; when you prioritise profits & purge a profession of 'expensive', experienced staff; when you let incompetent bullies loose in a professional environment.

    So, make ALL of the SFO reports public.

    Get someone - Michael Sheen, David Tennant, Miriam Margolyes, Jodie Whittaker, Peter Capaldi, - to record them as audio books.

    Play them at volume, every night, to Grayling, Romeo, Brennan, Spurr and all of their lickspittle enablers.

    Let the tragedies they created haunt their lives to as close a degree as the victims and their families have to live with loss, fear & trauma.

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  6. I think most probation staff live with constant dread of a serious further offence being committed and yes it is a wonder it is not more frequent. When you hear of a case like this its huge relief that it's not one of yours. It usually results in the OM being scapegoated rather than highlighting the systematic failures of the organisations we work in.

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  7. I agree a high number of cases audited at SFO level are likely to have failings. I agree that we could all be managing a case who commits an SFO. I do not think most cases would fail at this level. I really hope not. Until the report came out I had thought the lack of recall following the burglary was accidental. It was not with numerous decisions made not to. The lack of recall before his crime spree seems less clear cut. Practice, experience and stability comes across as better pre TR. The structural context should not be ignored.

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  8. As I recall, Napo members passed a motion at the last AGM that it would campaign for caseload to be included in any SFO enquiry. Good thinking. I wonder where the campaign is at?

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  9. Probation Officers have become so fearful of being "thrown under the bus" themselves that many have taken to recording their own concerns about Management actions (and inactions) in Delius entries. My guess is that this is why, unusually, 3 SPOs and one ACO were subject to Gross Misconduct Hearings in the McCann case. This is surely a desperate reflection on the lack of trust that Probation Officers have in their own Managers.

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  10. oops - posted on wrong blog page:

    https://www.bbc.co.uk/news/uk-england-london-51782284

    *** The girl also said she felt "angered and upset" by failings from the probation service.

    "It causes anger and so much upset for everyone that the probation service failed to keep us safe. He has previous for sexual abuse and nothing was acted on," she said.

    On Thursday, the Ministry of Justice said the chief inspector of probation, Justin Russell, would be asked to carry out an independent review of the National Probation Service's management of McCann and how the process of recalling offenders to prison was working. ***

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