Thursday 19 March 2020

Information Vacuum

Funny thing. Have you noticed how all the Twitter accounts belonging to NPS senior managers seem to have fallen silent recently? None of the usual inconsequential upbeat puff just at the very moment staff are worried sick, desperate for information and in need of leadership. 

The question being asked repeatedly on social media platforms now is 'are probation staff key workers or not? This is important because with schools now closing tomorrow, many probation staff with children have some urgent decisions to make regarding childcare, just as the suspicion grows that the MoJ will be considering significant emergency release of low risk prisoners next week. Staff are getting increasingly angry at being kept in the dark and  many Napo members are feeling similarly disenchanted following the latest extraordinary mailout from HQ:-

Dear Colleagues,

C19 – Napo in communication with NPS, CRC, HMPPS and Cafcass senior leaders

As you would expect, Napo is currently engaged with senior leaders across the above employers to ascertain their advice in response to yesterday’s Government statement on Social Distancing in the campaign to combat the Coronavirus.

Clearly this has caused concern amongst our membership and that of our sister unions, with whom we are also in regular communication. Our members valuable work within Probation and Cafcass involves a proportionately higher requirement for face to face contact with clients than just about any other profession. We wanted to let you know that we acknowledge your concerns, and that the Napo team are working flat out at the moment in analysing information and we will issue any additional advice to members once we are in a position to do so. The Napo leadership team are also in regular discussion with the General Secretary to ensure that everything is being done to ensure business continuity for Napo HQ.

Whilst we fully appreciate that members have a range of legitimate questions we must ask that you refrain from sending e-mail or making telephone calls into Napo HQ as this is taking up valuable time as we seek to secure answers.

Yours in solidarity

Ian

Ian Lawrence General Secretary     
Siobhan Foreman National Vice-Chair

--oo00oo--

Business meetings are now to be held via Skype but we still have to sit in groups of up to 10 men, often elderly, delivering Horizon, which is still to be run until MoJ says different. No real cleaning of offices, pubs are wiping door handles etc continuously, no wipes to wipe down desks and phones in interview rooms, no separate bins to “use it, bin it, kill it”, no soap in kitchen, no alcohol rich sanitiser etc and now no pay increase, but “business as usual”.

Those in the highest risk categories should be self isolating and following the guidance. I am almost certain that there will be a significantly reduced office presence, probably with those who have less concern re: particular vulnerabilities either themselves or in their immediate families taking a lead role in enabling offices to remain operational, because that's what we do. Locally we have had offers from those already home working to take on additional report writing etc, to support those who are taking on more of the office cover. 


News from NE. Actually heard that they have cancelled all their local training so it just felt like one place was taking action and not others. Agree that is so unpredictable and unclear how to progress. I’m half expecting several of my delegates not to turn up this week but feels like we will know more by Friday.

That advice came out this afternoon about face to face training etc. I think today's announcement will trigger a fairly rapid avalanche of guidance, where I'd imagine all events like that will be suspended while social distancing is the advice.

Interserve have cancelled UPW and programmes with immediate effect for 48 hours this afternoon, think it may be to check legality re sentences.

Hopefully something will come out tomorrow, but for the moment, it's a case of keep calm and carry on working. We are already being advised to bring laptops home every night  along with phones, so in the case of a short notice lockdown we can at least attempt to work from home.

Not being in contact with people! Keeping your distance avoiding social contact and staying vigilant! Well we are vigilant. Anyone who rings in saying they can’t attend we are giving them the advice we were given but when people walk into the office to be seen - seen they will be - so how is that being in line with what was said tonight! It’s bizarre and rightly or wrongly direction is needed. I’m happy to go to work every day and will cover for colleges who can’t but if advice from the top is keep your distance what else is there to do!

I am waiting for further guidance tomorrow. I am confident those at the centre of probation are working very hard to work out the guidance for all staff. I will continue to work with staff on the front line for the time being whilst not in a risk group etc. In these times it is our public sectors which are leaned on most. I wish the guidance today was a bit clearer but it’s not so will wait for further interpretation.

I am expecting the usual updating email tomorrow. I would expect any group activities to be stopped & an increase in telephone reporting. Many staff members will need to self isolate. I will see what the advice to us says. I worry for predictable increase in domestic violence as well as people getting really ill or worse.

The guidance received late this afternoon was not at all specific. Basically staff & SUs with symptoms should not come into the office & we should also follow NHS guidance on who should self isolate. Other than that it is business as usual here!

I think the situation is very complex and not a simple choice. I agree there should be policy & resources about limitting the risks for frontline staff. I am not going to comment on the guidance which came out this afternoon. Where is the line between being vulnerable enough to self isolate for staff & service users? If you have mild asthma do you self isolate, possibly for weeks / months. You could end your isolation and then catch it anyway. 


We are equivalent to an emergency service, especially in regard to high risk & very high risk cases. With this there are responsibilities not involved in other employment. There should, however, be specific clear guidelines from our employer stating when staff & SUs should not come into the office. This is an evolving situation and who know what exactly will happen.  We are getting no support at all. The civil service have not got a clue what we do and the lack of practical guidance to front line staff just highlights this. 

All the yes managers don't offer any support because they just refer to what is coming out centrally. We are expected to sit in tiny rooms no more than 9ft by 9ft to deliver interventions only feet from someone with no ventilation in the room for up to an hour. The highest risk of contracting Covid 19. We are not prioritising who should report, we are asking over 70s to still report, even though the government are saying they should isolate and getting nothing from the centre about what really affects us. We have no hand sanitizers no protective equipment, absolutely nothing. Staff are having to provide it themselves. It's absolutely shameful.

38 comments:

  1. Most of what's said in this article matches my experience in a London LDU except we have suspended all home visits and service users over 70 are not coming in. They've moved to telephone contact.

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  2. JB: "staff are worried sick, desperate for information and in need of leadership."

    Perhaps the blog should be re-named "Leadership Vacuum"?

    As you rightly identify, despite the HMIProbation plaudits for 'strong leadership' here there & everywhere (irrespective of the pisspoor performance they are responsible for), there is no evidence of any leadership from or by the faux managers in NPS or CRC.

    They can lick spittle, they can bully & lie, but they couldn't manage to break wind.

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  3. NAPO - don't bother us! What's new?

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    Replies
    1. What another missed opportunity by the feckless Napo GS. He had a clear period to produce a full list of member protections under health and safety protections . He could simply demand our protection be on record under the employment terms and warn of full claims for protections across all staff. Yet again he writes seeking answers when should be laying out the required position.

      Delete
    2. Napo is always working 'flat out'. Why do Napo notes sound glib most of the time?

      Delete
  4. Funny thing, have you noticed just how important the public sector has become in a time of crisis?
    The Government want a lot from those now who work in the services that they've decimated over the past decade.
    It's the public service workers that are now being asked to go above and beyond, there's no call to Arms for the privateers such as Interserve, Serco, G4s etc that's happily fed like gluttons off of those services.
    What responsibilities should they carry now?
    It's enevitable I think that the justice system can now only go into total meltdown.
    Closing schools will have a huge impact on people's ability to keep working. What do single parents do?
    I think people should remember too the Governments advice, and the unions should push the point vehemently, it's no longer a case that if you yourself exhibit symptoms, but if anyone else in your household shows symptoms, then everyone else in the household need to self isolate.
    I was never much good at probability, but for a couple with two kids that must quadruple the chances of an individual being unable to attend work?
    For all the wonderful things that Johnson is going to say about how great and dedicated and dependable our public service workers are, those workers have an obligation to their own and their families safety first, and the way Government have abused those workers and services over the last decade what really do you owe them?
    Might be in the trenches, but when the whistle blows to go over the top, they'd get a big fuck off from me.

    'Getafix

    ReplyDelete
    Replies
    1. "Funny thing, have you noticed just how important the public sector has become in a time of crisis?
      The Government want a lot from those now who work in the services that they've decimated over the past decade.
      It's the public service workers that are now being asked to go above and beyond, there's no call to Arms for the privateers such as Interserve, Serco, G4s etc that's happily fed like gluttons off of those services."

      A truer sentiment has rare been written.

      Ten years of pay freeze, shit terms & conditions, treated with contempt by government & bullied to death (literally in some very sad cases) by Tory ideologues.

      Jim - can the Getafix quote be added to & highlighted in the headline text of today, so it isn't lost in the body of responses?

      Delete
  5. So frustrating this. Im low risk as in no underlying health conditions, not pregnant, younger, therefore cannon fodder. I do have a spouse who if they worked in probation would be made to self isolate.

    Yet without direction from above we are being told it’s business as usual. See your caseload (20) as well as the cases of those who are self isolating.

    The building doesn’t have enough interview rooms at the best of times and they’re tiny. Then the offenders will be sat together in the waiting room. Most having to use public transport to get to their appointment.
    Will they even self isolate?

    Seeing these face to face goes against everything that we are being told to contain the spread.

    I hope someone near the top makes the right decision to safeguard staff.

    Unfortunately it doesn’t feel that way.

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  6. Realistically, it’s all been said above however, I wouldn’t sleep tonight if I didn’t add my voice to the condemnation of the supposed leadership who have happily taken the money and the gongs whilst doing nothing more than urge the cannon fodder to do more.
    I know hope will exceed reality, but they should be hanging their heads in shame this morning.

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  7. Probation Officer19 March 2020 at 08:57

    Probation workers are expected to put themselves at risk.

    Social distancing is not being applied in probation offices.

    Probation workers have not been provided with gloves, masks and hand sanitiser.

    Probation workers have not been sent home despite the advice to work from home.

    Probation offices have not closed despite countless reports of staff and service users infected and self-isolating.

    Probation workers are classed as keyworkers despite probation NOT being an emergency or essential service.

    Conclusion: Schools are closing. Public transport is reducing. The UK is grinding to a halt. Many probation workers will get sick waiting for probation bosses pull their heads out of the sand. It’s time to pack up, go home, keep safe, keep families safe.

    I repeat the above from yesterday. Stop waiting for managers. Stop waiting for Napo. Stop clambering to be key-workers. People are sick and dying. We must all stop spreading it to each other. Very soon there will be no free movement. All appointments must be by telephone. All initial appointments by telephone. All released prisoners given a discharge grant and a phone number of a probation worker. All sentence planning by telephone. All probation meetings by telephone and Skype. All events by telephone and Skype. All probation workers must avoid infected probation offices, service users and each other.

    THERE IS NO SAFE ALTERNATIVE.

    ReplyDelete
    Replies
    1. In the prison OMU where I work, we had a flurry of community Probation Officers emailing/phoning yesterday to cancel legal visits for sentence planning/parole report interviews, and asking us to accommodate telephone conferences instead.
      Unfortunately we had to decline, as WE would still have to sit in a tiny unventilated room with the prisoner & the telephone, thereby putting ourselves & the prisoner at risk.
      If you urgently need to speak with a prisoner you will now have to use videolink facilities only, or may I suggest you use the email a prisoner system and ask them to put your office telephone number on their PINS list.

      Delete
  8. https://amp.theguardian.com/world/2020/mar/18/first-uk-prisoner-with-covid-19-confirmed-at-strangeways-manchester?utm_source=dlvr.it&utm_medium=facebook&__twitter_impression=true

    ReplyDelete
  9. Everything by telephone to ensure all targets are hit!! Supervision akin to kiosk reporting. So what happens when you have an SFO, these are worrying times, why are provisions not being put in place for 'safe' mobile offices to be used to supervise high risk cases, take some responsibility management instead of hanging us out to dry.

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    Replies
    1. There are no 'safe' mobile offices. This is a pandemic that kills. We should not be having face to face contact with offenders or colleagues until a vaccine is available.

      Delete
    2. Of course there are, it is easy to modify a transit van so the driver and passenger can directly enter a safe, sealed and secure area, the other person enters via the back doors into a separate area where conversation, supervision, can then take place, it's not rocket science, quite simple but effective!

      Delete
    3. easy-peasy - picture it - g4s or geoamey vans commandeered by probation, cruising the streets with crimebusters' siren wailing, delivering groups in sealed boxes to their clients.

      Who Ya Gonna Call...

      Delete
  10. NPS are actively and knowingly putting lives at risk with their business as usual so we don't miss targets bullshit. We're asking people in the vulnerable groups to get on public transport, sit in our filthy offices and attend groupwork sessions, putting multiple people at risk, cases, staff , and the general public (not much public protection going on here) and NAPO actually refuses to engage with their members? Nobody's listening, which is, as we all know, business as usual and disgusting.

    ReplyDelete
    Replies
    1. I feel exactly the same. Lives of service users staff and potential spread among the community, all to maintain “business as usual”.

      Would it be worth writing to MPs. This seems a common cause. I wouldn’t know where to start regarding drafting a letter. But would be more than happy to send to my local MP.

      Delete
    2. Even worse, we are being asked to get on public transport, sit in our filthy offices and attend groupwork sessions, putting multiple people at risk, cases, staff, and the general public.

      Delete
  11. "The UK government has previously suggested examples of key workers are NHS staff, police and supermarket delivery drivers.

    While they have not released a full list, schools have been asking parents if they work in any of the following categories...

    * Prison officer or other probation staff"

    So there you have it - Prison Officer or other.

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    Replies
    1. There is no benefit to being a key worker. It simply means you can be forced to get on public transport, sit in our filthy offices and attend groupwork sessions, putting multiple people at risk, cases, staff, and the general public.

      Delete
  12. Life is full of shit working in probation. No clear direction, managers confused and completely lost.

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  13. I've taken the decision to remove a recent contribution regarding Napo because I feel it crossed the boundary of being reasonable critical comment. People may feel strongly regarding this issue, but please give thought to how you frame your misgivings. Thanks.

    ReplyDelete
  14. A contribution submitted by e-mail:-

    1. Health and Safety legislation at work is clear.
    2. Why has there been no issuing of Health and safety Advisories to staff? Basic!
    3 Personal Protection Equipment has not been mentioned.
    4. Need for hand sanitising supplies - no kit no work - simple.
    5. Napo have not publicly called to recognise staff as essential workers or at least seek a classification level for high risk dangerous and sex offenders.
    6. Why are volunteers for specialised roles being sought before any directions?
    7. Is Napo joining with other unions in a joint approach?
    8. Why tell members not to contact HQ? Why not instead provide a dedicated help line and e-mail forum using the Napo post board?
    9. What are prisons doing on containment and risk exposure?
    10. What is the POA view as their members could be accepting and supervising prisoners untested who may be infected and in turn infect staff and other prisoners?
    11. A short prison sentence could mean life while COV19 is at large.

    This list goes on but Health and Safety legislation and good practice is clear. Conducting a risk assessment in respect of front facing staff is absolutely basic:-

    Step 1: Identify hazards, i.e. anything that may cause harm.
    Step 2: Decide who may be harmed, and how.
    Step 3: Assess the risks and take action.
    Step 4: Make a record of the findings.
    Step 5: Review the risk assessment.

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    Replies
    1. It is obvious when u put it like that none of are compelled to breach our own health and safety duty . It does seem remiss the unions have not instructed members of their rights. Do they have a health and safety officer or official who should have done this.

      Delete
    2. A short supervision session could mean your life while COV19 is at large

      Delete
    3. The GS insists they are all very busy at NAPO HQ. What on earth are they doing? There is a 'dedicated' H&S Official - silence only. I have to ask are they in the office even?

      Delete
  15. Unfortunately after speaking with friends and colleagues that remain in the CRC I resigned from management are still more obsessed with staff meeting targets- I called into the office I used to work in last Friday to say hello to the very few staff that I knew were in ( this is a CRC office run by Interserve ) I walked into reception , no obvious signs asking clients to wash their hands before seeing staff or any hand sanitisers available. They have directed staff with underlying health issues to work from home however that leaves dangerously low levels of staff in offices ( who in this current climate could end up having to self isolate at the drop off a hat or potentially unknowingly be infecting clients or other colleagues) - no evidence of management (I can't speak for all of them but what I've been advised by staff across districts that I have contact with ) offering to complete tasks to lighten the already heavy work loads ( which have absolutely nothing to do with the c19 but people on this blog know have been ongoing for far too long) - very sad indeed again reinforces that I made the right decision for me to leave.

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    Replies
    1. “I called into the office I used to work in last Friday to say hello”.

      Erm ... and that’s how it’s spread!

      Delete
  16. It's interesting that most crcs failed recent inspections but it was said that there was strong leadership, so why did they fail and where is our strong leadership now. None of them seem to be able to make a decision and generally it is not what the government is telling the general public.

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    Replies
    1. The government is saying avoid all people and keep yourself safe. Probation is saying do not avoid all people and put yourself at risk of death.

      Delete
  17. It is not just the elderly or those with underlying health conditions who are at risk.

    People have to realise that they need to self-isolate, it’s the only way. Believe me.

    https://www.dailymail.co.uk/news/article-8131269/Fit-healthy-gym-goer-39-struggles-breathe-coronavirus.html

    ReplyDelete
  18. "Coronavirus: Queen urges UK to 'work as one' in message to nation"

    Cynic I may be, but perhaps the massive draft generated by a nation waving as 'one' will achieve Boris's pledge to "turn the tide" against this virus & sweep it away from This Sceptred Isle?

    Those crafty upper classes, eh? Always something up their sleeve. If it aint an engraved champagne sabre or a gilded caviar spoon, it's an anti-viral hand gesture.

    As for Brenda, Gawd Bless 'Er I say.

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  19. Hi All

    In other part of the probation world with not even the current rate of infection as the UK staff levels have been reduced in the country to 50 % or less . In some areas all clients are either telephone reporting and or in being seen through glass at reception and or secure room depending on risk. There is cleaning . No groups whatsoever

    Maybe staff may want to mention this to the powers that be .

    Look out for the moose

    Good luck

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  20. the not-very-definitive list

    https://www.gov.uk/government/publications/coronavirus-covid-19-maintaining-educational-provision/guidance-for-schools-colleges-and-local-authorities-on-maintaining-educational-provision

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    1. Public Safety and National Security

      This includes police and support staff, Ministry of Defence civilians, contractor and armed forces personnel (those critical to the delivery of key defence and national security outputs and essential to the response to the COVID-19 pandemic), fire and rescue service employees (including support staff), National Crime Agency staff, those maintaining border security, prison and probation staff and other national security roles, including those overseas.
      ______________________________________________

      https://www.bbc.co.uk/programmes/m000gbjg

      The government have announced that the controversial cull of badgers across England will begin to be phased out in the next few years. It will be replaced by vaccinating badgers for bovine TB. The cull is intended to cut tuberculosis in cattle and has killed at least 100,000 badgers since 2013. TB in cattle is a severe problem for farmers and taxpayers, leading to the compulsory slaughter of 30,000 cattle and a cost of £150m every year.
      However culling is thought to have failed because frequent trading of cattle and poor biosecurity on farms severely hampering efforts to tackle the crisis. Expert and ecologist Rosie Woodroffe at the Institute of Zoology, the research division of the Zoological Society of London, who has been trialling vaccinations for the past few years in Cornwall explains to Marnie Chesterton why it is highly desirable to move from culling to vaccination of badgers. Plus they discuss the parallels between this and the coronavirus outbreak in humans.
      __________

      *** This is well worth a listen***

      Delete
  21. HMCTS; business as usual. Interview random strangers in a 5' square room with no ventilation, not cleaned properly in living memory, way to go with the staff shortages! Maybe there are more parallels with culling badgers than at first sight!

    ReplyDelete