Here's what the London CRC, owned by MTCnovo, has to say in response to today's damning HMI report:-
HMIP Quality and Impact Inspection Report into North London
We recognise the importance of independent inspection and appreciate we have a number of improvements to make. London CRC is already addressing these issues through our Ambition 2020 Change Plan designed to fix an organisation that has been underperforming for many years, as highlighted in many previous HMIP reports including the last one published in 2014.
Our Change Plan, introduced prior to the Inspection, is already addressing the recommendations made in the Report and is more far reaching as it identifies and tackles the many legacy issues inherited from the London Probation Trust. The Change Plan has a clear objective to reduce reoffending and protect the public across London.
The number one priority for London CRC is public protection, which is at the core of all that we do. Since the Inspection, we have continued to make significant progress in reducing caseloads managed by our staff, prompt enforcement, and quality of offender supervision. This is all informed by the high priority we give to protecting the public. We have already taken steps to ensure that every single case is being actively managed to further protect the public. It’s important to recognise that only 40 cases were inspected, just 0.13%, of London CRC’s caseload.
Given our commitment to public protection, we are pleased that the Report acknowledges the proportion of offenders who were recorded as having successfully completed their period of licence or Post-Sentence Supervision with London CRC is 86.9%, against a performance figure for all England and Wales of 74.6%, and a target of 65%.
We have committed significant investment into London CRC including staff training, new ICT systems and bringing in new management disciplines.
We remain focused on delivering high quality and effective services with the aim of protecting the public, reducing reoffending and enforcing the sentence of the Court. Therefore, we welcome the return of the Inspectorate next year, which will give us an opportunity to demonstrate significant further improvements to probation services delivered by London CRC.