Whilst the march of TR continues to wreck havoc on the probation service and many experienced practitioners are dispensed with, here we have a fascinating insight into the complicated and bureaucratic regional structure needed by Noms in order to try and police the privateers:-
Presentation on theme: "Transforming Rehabilitation Derek Quinn - Service Manager NOMS Staffordshire and West Midlands."— Presentation transcript:
1 Transforming Rehabilitation Derek Quinn - Service Manager NOMS Staffordshire and West Midlands
2 Transforming Rehabilitation Transforming Rehabilitation launched in 2013 and has introduced a new system for the management and rehabilitation of offenders in the community across England and Wales. – Created a new National Probation Service (NPS) – Opened up the market by creating 21 Community Rehabilitation Companies to deliver to low and medium risk offenders – Extended supervision for the under 12 months on release – Creation of a Rehabilitation Activity Requirement – A Through the Gate Resettlement Service – Freedom for CRCs to design services they see as the most effective way to reduce reoffending – Incentive by a Payment by Results mechanism – Contracts went live in February 2015
3 The Integrated Contract Management Team 21 Contracts nationally with 8 providers Contracts are manage by the National Offender Management Service. Each Contract is managed separately Reducing Reoffending Partnership – Staffordshire and West Midlands and Derbyshire, Leicestershire, Nottinghamshire and Rutland EOS - Warwickshire and West Mercia. Each contract is managed by an Integrated Contract Management Teams (CMT) comprising Operational Contract Management (OCM) and Commercial Contract Management (CCM). Supported by a multi functional team - Operational Assurance, Legal, Estates, ICT and Finance
4 Staffordshire and West Midlands (SWM) Contract Management Team Xxxxx Xxxxx - Deputy Director South West and Midlands Xxxxx Xxxxx - Senior Contract Manager (SWM) Xxxxxx Xxxxx - Service Manager (SWM) Xxxxx Xxxxx - Service Manager (SWM) Xxxxx Xxxxx - Contract Support Officer (SWM)
5 The CMT Role Ensure Contract Compliance Day to day assurance on CRC operations Monitor performance Foster a partnership approach with the CRC Develop positive relationships with key stakeholders Facilitate dispute resolution Manage Contract Change
6 Ensuring Compliance Regular dip testing of data and case records Regular meetings with CRC contract managers Building a relationship with the NPS and Prisons Visiting the delivery sites, observing the operations and collecting feedback Assure the monthly data as part of the payment mechanism Overseeing the mitigation of risk at the CRC level. Building a detailed understanding of the contractual arrangements between the contractor and each of its Subcontractors Building a relationship with key external stakeholders and commissioners Robust governance structure Feed into the Operational Assurance Team - undertake in depth assurance
7 Governance Service Management Group (SMG) Day-to-day management of the relationship between the CRC and the SCM. Service Integration Group (SIG) Management of the interfaces between the CRC, the SCM, the NPS and the resettlement prisons to enable the CRC to efficiently and effectively deliver its services. Relationship Management Group (RMG) Responsible for contract management and overseeing the overall success of the relationship between the CRC and the RSCM. Change Protocol Group (CPG) – Local and National This group will discuss changes which are referred by the SMG. Once the changes are agreed the CPG will provide an overview of them to the RMG.
8 Performance Management 17 Service Levels - the levers to effective offender management and reducing reoffending. 4 Assurance Metrics - Ensuring quality in key areas. https://www.gov.uk/government/publications/community-performance-quarterly-management-information-release Contractual outcomes, obligations and timelines - to ensure an effective service is delivered. Reoffending Rates
9 Progress to Date CRC Contracts delivered by new owners from 1st February 2015 Rehabilitation Activity Requirement and Post Sentence Supervision now being delivered Through the Gate Services went live on 1st May 2015 Phased development and implementation of the Target Operating Model Governance Structures in place and working well
10 Measuring Reducing Reoffending This will depend on four elements; Cohorts Measures and Baselines Timings
11 Eligible Cohorts Quarterly cohorts by CPA Offenders can only start once in a cohort Offenders eligible by risk, location, timing Information from PNC and nDelius will be used. Offenders from nDelius on the PNC Offences from nDelius on the PNC. Date from prison release or sentence date start
12 Measures and baselines Binary # reoffenders divided by # offenders Frequency # reoffences divided by # reoffenders OGRS4/G - estimation of binary measure. These equations will determine the baseline and measure in each CPA.
13 Timings 1st Oct 15 1st Sep 17 1st Jul 17 1st Jan 17 Dec 17 1st Jan 16 Cohort period Analysis PNC update Waiting time Follow up period Index date
14 Timings 1st Cohort Period - 1st Oct st Jan 2016 Follow-up period - One year counted from index date 1st Jan st Jan Waiting time - 6 months after follow-up period to allow reconvictions to go through courts. Reoffence - Offence in the follow-up period. Convictions in follow-up period + waiting time. 1st Jan Dec 2015.
15 Contact Details NOMS 1st Floor, The Citedal 190 Corporation Street, Birmingham B46QD
(Material taken from a slide presentation, so doesn't read easily in parts, but you get the gist hopefully - Ed)