Tuesday 11 February 2014

Power To The People?

I have to say I've never been that impressed with Ed Miliband and freely admit to 'glazing over' when I vaguely heard him droning-on yesterday about 'public service reform' - why does it always need bloody reforming anyway? - but that's another matter I guess.  

Anyway, we are all getting in election mode, so maybe we have to try and listen to some of this drivel because you never know, Labour just might be in the driving seat post May 2015 and we need to know what their thinking is if this Grayling omnishambles implodes somewhat earlier than later. We need to at least be aware of any alternatives to Grayling's 'secret agenda' that might be out there. 

So, yet again I'm grateful to one of my faithful band of informants and newshounds for pointing out this article Neither Whitehall nor Serco, but local devolution: Labour’s pitch on public sector reform by Jonathan Derbyshire on the Prospects website:-


"Ed Miliband is due to deliver the Hugo Young lecture tonight. His subject will be public sector reform—or rather, since that phrase has the whiff of the kind of New Labour “statecraft” that Miliband and Labour’s policy coordinator Jon Cruddas (whose fingerprints are all over this speech) want to move beyond, a “new culture” in public services.
In an article in the Guardian this morning previewing the speech, Miliband identifies two failed models for the delivery of public services: “old-style, top-down central control with users as passive recipients of services”, on the one hand, and “a market-based individualism that simply transplants the principles of the private sector… into the public sector”, on the other.
Public sector reform under New Labour left behind a dysfunctional mixture of both these approaches—the “outsourcing” of services to private providers combined with a highly centralised regime of performance audit. “Too often,” Miliband writes, “large public-sector bureaucracies have been replaced with a large private-sector bureaucracy. A Serco-G4S state can be just as flawed as the centralised state.”
I examined the “public services industry” in this country, which is dominated by a handful of large and powerful firms including Serco and G4S, in a piece in the February issue of Prospect. As I observed there, even though the pace of outsourcing has accelerated under the coalition (driven by the Health and Social Care and Welfare Reform Acts, as well as the introduction of the Work Programme), some senior members of the government acknowledge that in many sectors the big providers like Serco and G4S operate an oligopoly. Francis Maude, the Cabinet Office Minister, told me that he thought many government contracts have been too big, “which basically froze out small businesses”.
But Maude also insisted, against accumulating evidence to the contrary (including investigations by the Serious Fraud Office of contracts held by Serco and G4S), that there was no “argument for slowing [outsourcing] down. We just need to be finding better ways of doing things.” Miliband, by contrast, is envisaging something very different. To adapt the old slogan of the International Socialists, you might summarise Labour’s new pitch on public sector reform as follows: Neither Whitehall nor Serco, but local devolution.
Where “choice” for the citizen-consumer was the watchword of the Blairite reforms, for Miliband the key word is “power”: “We will put more power in the hands of patients, parents and all the users of services.” Labour, Miliband says, will “devolve power down not just to the user but also to the local level, because the national government’s task is to set clear national standards for what people can expect…”
A word of warning here. Political parties often promise to give away power when they’re in opposition and then find that strangely hard to do when they get into office. At a recent conference hosted by Policy Network and the Institute for Public Policy Research, Gerry Holtham, a visiting professor at Cardiff Business School, suggested—and I think he was only half-joking—that any politician pledging to give power back to local government should in future lodge a £10,000 bond with him, redeemable only if and when the promise is kept. It’s time to see the colour of Ed Miliband’s money."
UPDATE: Read the full text of Ed Miliband’s Hugo Young Lecture here.
Postscript:-
On the subject of Serco, I see that they've just won renewal of their first government contract, as reported here in the Financial Times, even though the SFO investigation is still underway:-
Serco has won its first contract with the British government since a ban on it bidding for public sector work was lifted 10 days ago. The outsourcing group saw off rival Babcock to secure a £15m deal with the Ministry of Defence over six years with an option to double the length of the contract. The work – a retender of an existing Serco contract – involves maintenance and support services at the Royal Air Force missile detection and early warning base at Fylingdales in North Yorkshire – one of the most sensitive military sites in the UK.Mike Murphy, analyst at Numis, said the deal demonstrated “the government’s willingness to look forward and be commercial, rather than political, in its contract awards”.
Serco is still under investigation by the Serious Fraud Office for allegedly overcharging on electronic monitoring contracts, while staff have been referred to the police for manipulating figures on transferring prisoners to courts in the southeast. Last week it was also revealed that the group had a multimillion-pound contract to manage community punishments in London cut short amid claims the scheme has been “a disaster”.
Serco was due to run the £37m community payback project for four years until 2016 but concerns were raised when a BBC inquiry alleged that offenders were not properly supervised.Serco has denied the allegations and the Ministry of Justice said ministers wanted to overhaul all probation services nationally “to ensure a consistent approach”.
An investigation into healthcare services run by Serco in Suffolk also last week called on the company to improve, although it found “no evidence of harm to patients”. Despite Serco’s troubles, the Cabinet Office decided two weeks ago that it was sufficiently cleansed of recent scandals to be allowed to return to bidding for public sector contracts.

A further postscript:-

It's been brought to my attention that Stuart Hall died yesterday and a blog post on the Our Kingdom website includes this in connection with Ed Milibands speech:-

"To Stuart’s dismay, it was Blairite neoliberalism which really took advantage of this opportunity to redefine the political territory on the ‘centre-left’.  But what must never be forgotten is that it was Stuart’s version of what a ‘New Times’ socialism might look like that Blair and his colleagues had to foreclose and neutralise in the early 90s in order to make that victory possible.

In my 2008 book, Anticapitalism and Culture, I suggested that the success of New Labour marked the final defeat of Hall’s New Left in the British Labour movement. Now I think that that was wrong. The measures to democratise public services, the explicit rejection of both bureaucratic managerialism and neoliberal marketisation, announced by Ed Miliband only today, suggest that Hall’s vision of a democratic socialism (one he shared with so many on the New Left, including that other great progenitor of cultural studies, Raymond Williams), may not have been defeated forever by Blairism at all. As cautious as that announcement may be, it may yet mark a decisive shift back in the direction which Stuart did so much to help us move."

38 comments:

  1. Link to Maude's report

    https://www.gov.uk/government/publications/review-of-major-contracts-across-government

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  2. COVER NOTE

    This report provides clear evidence that contract management in Government requires
    improvement. There were examples of good practice and skilled work by officials across
    Whitehall. But in the majority of contracts reviewed across Government there are
    weaknesses in the way contracts are managed, some of which are significant.

    The new recommendations from this review build on our on-going work through the
    Efficiency and Reform Group, including to establish a Crown Commercial Service and
    professionalise procurement under the leadership of the newly-created Chief Procurement
    Officer in the Cabinet Office. The review underscores the urgent need to address these
    longstanding weaknesses and we will redouble our efforts to do so.

    I am grateful to Bill Crothers for preparing this report, and to the experienced Oversight
    Group who have assisted him in doing so. I accept the report and its recommendations in
    full and I have placed a copy of the report in the Library of the House.

    Francis Maude, Minister for the Cabinet Office

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  3. Also found this lurking in the cabinet office index of documents

    https://www.gov.uk/government/publications/proven-reoffending-statistics-april-2011-march-2012

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  4. Link to last week's justice committee evidence

    http://www.publications.parliament.uk/pa/cm201314/cmselect/cmjust/uc94-vii/uc9401.htm

    (Not able to paste text at the moment - sorry Jim)

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  5. Thanks - enough meat in there for a future post.

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  6. I see the latest Napo Campaign Bulletin: the struggle continues with a lobby of MPs, an early day motion, a model letter and a reminder of the special AGM and the need for structural changes to the constitution – and I quote: '...should TR become reality.'

    I recall the biblical story of that disembodied hand writing on the wall: 'Mene, Mene, Tekel, Upharsin'. ...and King Belshazzar's party had been going so well...until Daniel gave a doom impending translation. A few hours later the king was dead and the following day Babylon fell.

    I think there is a modern translation of this writing in the May 2013 Napo News, Issue 248, p.6 (http://www.napo.org.uk/publications/napo_news.cfm)

    'However, no sooner was the ink dry on the trade union recognition agreement than Serco announced its plans to make 99 redundancies.

    The scale of the job losses arising from the privatisation of London CP is one of the most devastating aspects, with nearly 200 jobs being cut from a pre-privatisation total of around 550 (including about 100 casuals).

    We were shocked by the speed and number of the redundancies, and complained – up to a senior Serco managerial level – about this, but unfortunately we were unable to persuade the company to reduce the numbers.'

    Isn't what we saw in London the template of what will happen in CRCs nationwide once these entities end up in the hands of the private sector? Napo complained...but were unable to persuade.

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    1. But if they can function without the staff surely it means they were overstaffed to start with? Waste of public money for years before!

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    2. There's 'function' and there's doing a good job safely and properly! There's lots of evidence that Serco was doing neither - inaccurate records for instance that makes enforcement impossible and breach action unlikely to succeed.

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  7. This from an article in The Independent last year: -

    "Performance-related pay is clearly key to government outsourcing, but one wonders whether the mandarins framing the probation service scheme are being outwitted by the private sector once again."

    http://www.independent.co.uk/news/business/comment/jim-armitage-mandarins-may-have-been-outwitted-on-the-probation-service-deal-8779114.html

    I gather there was difficulty getting at the text of Pat Waterman's article in last May's Napo News - re Serco and London Community Payback.

    I managed to track it down circuitously - I guess Napo members and regular Blog readers will have seen it before, but here is a link to where I copied and pasted a ( not well laid out) version - underneath where it was mentioned yesterday : -

    http://probationmatters.blogspot.co.uk/2014/02/napo-in-legal-challenge-update.html?showComment=1392115357329#c663749526265980047

    Andrew Hatton

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  8. You have some interesting stuff to say. The problem is I stop reading at "Omnishambles". You sound like the perma-outraged public-sector who hasn't worked out that after a decade of tax-and-spend, the money has run out.

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    1. You're right, the money has ran out. The question that needs asking is what can be cut further without running the risk of comprimising public safety? One thing is sure is that it won't be the profits if the private companies as that makes poor business sense.

      What does that leave. If a company can do a job cheaper than the Government and STILL make a profit you have to ask why and how they will do this.

      Still, it's nit as if there are going to be any other victims apart from us poor Probation Officers!

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    2. Probation folk are so 'outraged' that they carry on working positively with folk who have often been failed by society and consequently in turn do much harm to society.

      In another age such people would have been exiled or exterminated - but what the core spirit of probation recognises is that we mostly - all have potential for good and bad behaviour and the experience of our predecessors taught us that determined, skilled, and persistent intervention can suppress the bad behaviour and stimulate the good behaviour.

      Such work is demanding and frustrating - we rarely 'see' our successes, over a long period, but such is the response we get from folk - we know what we do can work.

      It is cheaper than the alternative for our modern age of prison, but frequently needs using in combination with forced detention.

      It is an operation that relies on building relationships, an activity that is frustrated by putting in loads of formalised processes, where the subjects of our attention - often aggrieved and angry, though they come to the attention of probation people, when they have been caught doing bad, need the best possible communication from the state, that recognises their basic humanness and potential. What is proposed by the Government does the opposite - we are admittedly trying to protect our jobs - but also to protect the public as when Grayling's plan fails - which it will - there will be much greater costs - both financially, in terms of criminal investigations, processing and ultimately imprisonment - let alone the costs that more victims of crime will experience as well as the secondary victims - family members of the criminals, especially their children.

      If you add into the mix that many criminals have hidden neurological disabilities, like dyslexia and autistic spectrum conditions, as well as being mentally ill (sometimes a reaction to not fitting into society, as it is) and that they self medicate with illegally obtained drugs and/or legally available alcohol, it perhaps begins to become apparent that just catching, processing and punishing (by incarceration) criminals, is unlikely to bring about improved behaviour.

      The number of probation workers are much less than the total involved in prisons, police and the courts and legal systems. By destroying the system of probation that has developed incrementally since about the 1870s, the public are going to get a very bad deal.

      Andrew Hatton

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    3. There must be some means of drawing an analogy between investment banking and probation? Is there a particular broking skill in investing in what others have written off or regard as rubbish such that there's a recovery and reward? Here goes nothing, maybe crass, but at least an attempt. It might help?

      Probation involves the investment and application of professional and innate skills and knowledge in those who society have generally written off or regard as worthless. It demands skilful and careful reading of what investment is required, how the "commodity" is developing, and with a target outcome, i.e. some form of improvement or recovery from a downward trend. It is rarely possible to quantify the value of the investment of time, emotion and commitment. The most successful 'brokers' never see any return on their investment, i.e. the 'commodity' never comes back on the radar. All that tomorrow brings is another portfolio of undervalued, discarded examples requiring similar levels of investment. There's no celebratory case of Bolli' or cash bonus. Its a relentless and tough gig on a salary scale between £25k to £35k when every day involves immersion in others' sadness, misery, despair or delusion. So much so that there's often not enough space for our own emotional lives, which takes its own toll.

      The public money has generally been stolen by overpaid bureau-rats or syphoned off by unscrupulous, exploitative gits. Probation has never been an expensive public service until the 2000's, when it a political empire began- NOMS. It is the numerous highly paid, self-serving civil servants brown-nosing around the ambitious politicians whose tax and spend policies have cost us our profession.

      I'm so annoyed at things I don't know if I'm making sense anymore.

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    4. It does make sense and I think I'm using what you've said in a post! Thanks,

      Jim

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    5. That's cool. Jackart - did it make sense to you? As an investment banker you'll perhaps have a different take? As a brother or sister surfer there must be a beating heart in there? If I take a stereotypical approach, you might make £25k in a week? Or a month? You might have all the cool things, i-this, i-that? But if you can sit for hours waiting, watching, then you'll know the beauty of little things, of the subtlest of movements. That's my place of work - where the joys of little things are, where in a single moment of realisation for one person the greatest change can be achieved. It might be one word, one phrase, one completed worksheet about emotional congruity. One wave, one tube, that one ride.

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    6. Ah , the swivel eyed loons of the reactionary right are here! Yet more dreary old right wing bigotry and fetishising of wealth masquerading as 'libertarianism'. And this one is what? An 'investment banker'? Now supposing this is truth rather than feeble aspirational guff well what a wizard wheeze to be told that 'the money has run out' by one of the scumbags who take it all and think they've achieved something!

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    7. I take great heart from the post by Anon on 11 February 2014 19:26.

      thank you for expressing it so well - we need the senior managers and politicians to understand our experience and spread that understanding via the media.

      Andrew Hatton

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  9. Thanks for taking the trouble to comment Jackart, I'm honoured but saddened to hear you find objection in the use of the very accurate term 'omnishambles' to describe TR.

    May I be so bold as to suggest that if you knew about probation you would appreciate that what is being proposed is indeed utterly shambolic and dangerous to boot.

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  10. It occurred to me, as I strive to make sense of TR...when the following statement appeared - the Ministry of Justice said ministers wanted to overhaul all probation services nationally “to ensure a consistent approach”.I worry that means they want all public services, like those provided by SERCO in London CP - to be consistently crap!

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    1. I do not understand how outsourcing to numerous providers will ensure a consistent approach.Do our esteemef ministers have an answer? Thought not

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  11. And yet serco cp out perform nearly all probation trusts for CP performance targets. How does that make them crap? I'd like to know how they manage given the circumstances.

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    1. Serco have form for fiddling figures for goodness sake!

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    2. But the staff running it are all ex London probation. You are accusing your own kind of fraud.

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    3. err NO that is NOT true! There is considerable evidence that figures were manipulated by Serco eg failing to log non attendance so that it only looked as if the targets were met by failing to register when they were not. Now that really is CRAP my friend....

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    4. The people who work there are all probation staff. You are saying probation staff commit fraud?

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    5. Look my friend, Serco have the contract with the MoJ and they are responsible for management and submission of stats to the MoJ. They have form for manipulation - fact. If you are saying we need whistleblowers to step forward - yes we do!

      Now please grow up.

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    6. Telling me to grow up is a little rude!

      Serco may pay their wages but those people worked with us until 2012. They are still the same people.

      No one in LPT would accuse them of fraud.

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    7. Yes I am being rude but I think you are being irritating. Those former colleagues of ours are under Serco management control and and I repeat they have form for fiddling figures. LPT management are forbidden from speaking out. Serco are not making money and want out - the rest is pure spin.

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  12. Last week I heard some government apparatchik on Radio 4 listing Probation amongst the public services that needed reform.This is the first time I've ever heard Probation specifically mentioned in such an interview except when something's gone horribly wrong (Sonnex, Hanson & White etc). Then the Daily Hate hang out NAPO's dirty washing. Maybe there's the beginnings of panic on the streets of Westminster?

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  13. Let's all take heart from some of the posts starting to appear on this blog which prove we are getting to THEM as they are starting to post disinformation. OH JOY!!! They must be worried now because they are paying close attention if they are starting to to do this ( and there is growing evidence they are). Here's a message for you WE WILL NOT ALLOW TR TO WORK and you will never be able to prove how we have subverted it........

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    1. I second that :) Whomever gets my area will soon discover the true price of greed!

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    2. Yes it's taken a little time, but we appear to have attracted some apologists for Graylings TR omnishambles - bring it on!

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    3. I welcome them, but if they are speaking from an MOJ perspective - I need them to explain in every post what their experience of front-line probation work is. Mine is 30 years (almost) as a probation officer/social worker and ten years reflecting on that and engaging with others about the issues via the internet.

      Andrew Hatton

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  14. You should come to my ldu we play the serco game. We phone their control centre and are as obnoxious as we can be. Let them suffer

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  15. Oh now now! We can spot you 20:04 ! Some bright boy from the Ministry me thinks....

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  16. Jim, re Stuart Hall I was involved in the "New Times" attempt to push the Labour Party to the left in the late 90s. At that time a certain Mr Tony Blair was writing in "Marxism Today" the rest is history. He sold the Left down the river and in many ways that is why we are facing annihilation today.

    I have little hope for the Labour Party I think a more radical movement is needed. However Miliband's dad was the leading Marxist in the UK in the 70s lets hope something has rubbed off, fingers crossed.

    Stuart Hall was a hero of mine along with his mate Stan Cohen and because of those two I stopped teaching and became a Probation Officer. Remember "widening the net and thinning the mesh", this has been going on big time during the last 25 years resulting now in more profits for the likes of Serco and G4S. Stan knew what was coming as did Stuart, RIP

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  17. Listen here ministry or Serco gremlins : we are an intelligent workforce and can easily make all sorts of problems for you. Whether we keep our jobs or not.

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  18. EMAIL FROM Napo Chair, Tom Rendon and General Secretary, Ian Lawrence: -

    Headed : Disputes, Transfer Agreement & Staff Split

    Read it on Napo Forum website, where I have just posted it laid out more or less how I received the email -

    http://www.napo2.org.uk/phpBB3/viewtopic.php?f=2&t=509

    From it I take it that Napo is still seriously campaigning for what we have now in Probation.

    Andrew Hatton

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