Thursday, 31 July 2025

Who Is The Audience?

This from Napo published yesterday in the house magazine, but it's surely not for internal consumption is it?

They don’t wear uniforms. But they keep you safe every day.

Probation staff manage some of society’s most dangerous offenders – but they're being paid less than prison and police colleagues. As staff walk away, the cracks in public protection are growing. This is a crisis. If government won’t act, probation workers will. And you’ll feel the impact.

Respect Probation. Pay Probation.

You probably don’t know the name of any of your local probation officers. But they might be the only reason the man who served time for domestic abuse – who now lives three doors down – hasn’t hurt anyone again. You rarely see them on the front pages. But they are there, quietly working late, managing the release of someone convicted of serious sexual violence back into the community, ensuring conditions are tight, victims are protected, and risks are controlled.

Probation staff don’t wear uniforms. They don’t chase headlines. But they are the last line of defence between high-risk offenders and the public. And now, they’re walking towards the edge as ballot papers are currently landing on their doormats.

A service in crisis is a risk to us all

These are the people who:
  • Supervise individuals convicted of rape, stalking, terrorism, and child abuse
  • Monitor those released early from overcrowded prisons
  • Intervene when people spiral back into violence
  • Spend their days surrounded by trauma, navigating risk, and making life-or-death judgement calls
And they’re doing it on pay that in many cases qualifies them for universal credit. Many are now turning to food banks. Some are walking away altogether. Would you trust a system like that to keep your family safe?

Public safety shouldn’t be this fragile

Since 2010, probation staff have lost around 60% of their pay in real terms. One in five have used a food bank in the past year. Over 103,000 working days were lost last year to stress-related illness. Meanwhile, workloads have exploded. Experienced staff are leaving in droves. New recruits are being thrown in at the deep end.

While police staff received pay rises of 20%, and prison officers saw 16.8% increases in recent years, probation workers were handed just 9.9%.

The government has found ways to reward others in the justice system – and rightly so – but probation is always last in line. This is despite the fact that probation staff are now picking up the slack caused by overcrowded prisons and rising police workloads. The people expected to carry the burden of everyone else’s crisis are being paid the least to do it. And the public? You’re being told the justice system is working while it quietly crumbles around you.

Probation doesn’t make the news until it fails

Probation only hits the headlines when something goes wrong. When someone is murdered.
When a high-profile case is mismanaged. When the question on every journalist’s lips is: “Why wasn’t this stopped?” The answer is often the same: the risk wasn’t picked up, or wasn’t followed up, because there weren’t enough staff. Because someone was covering 60+ cases. Because the system was at breaking point.

You don’t see the hundreds of success stories every day. The people turned away from crime, the plans carefully managed, the victims kept safe. But if probation staff walk, if the government keeps refusing to invest, those success stories will stop. And you will feel it. In your community. On your street.

This is about survival for all of us

Probation isn’t just about punishing people after they commit crimes. It’s about stopping them doing it in the first place. It’s about rehabilitation. Risk. Prevention. It’s the difference between a near-miss and a national scandal. And right now, it’s being run on the fumes of goodwill.

The people who do this work are voting on whether to take industrial action. Not because they want to walk out but because they have no other choice.They’ve tried being patient. They’ve tried explaining. They’ve been promised recognition, reward, and respect. What they’ve received is silence.

The government knows what’s coming. Do you?

The prisons are full. Police are overstretched. And the government is relying on probation staff to carry the burden. But probation staff are saying: enough. This is not just a warning from workers. It’s a warning for the public. The justice system cannot function without them. And public safety depends on their ability to do their jobs. They are protecting you. But who is protecting them?

Follow Napo’s probation pay campaign here: https://www.napo.org.uk/respect-probation-pay-probation

18 comments:

  1. Vote strike enough is enough!

    ReplyDelete
  2. If NAPO thinks wages are the number 1 issue facing probation they've lost the plot. There has (was?) always an element of vocation to probation which has always kept wages down, the government relies on this to keep wages down.

    Unless and until you get your once clearly defined identity back nothing will change. You long ago stopped managing risk to the public only risk to yourselves ot those higher up I should say. You have immersed yourselves in victimology and lost sight of what you're supposed to be doing. I can see why but it isn't working, you're identity is about one thing. Rehabilitation.
    sox

    ReplyDelete
  3. "The prisons are full. Police are overstretched. And the government is relying on probation staff to carry the burden. But probation staff are saying: enough. This is not just a warning from workers. It’s a warning for the public. The justice system cannot function without them. And public safety depends on their ability to do their jobs. They are protecting you. But who is protecting them?"

    Ooooh, strong rhetoric from napo but... what next? Resident doctors - who are also asking for pay parity, *not* pay rises - are far more high profile & their withdrawal of labour represents a far greater threat to the public, yet the *Labour* govts response is "Resident doctors have "squandered the considerable goodwill" they had with the government by going on strike" :

    https://www.gov.uk/government/publications/bma-resident-doctor-industrial-action/bma-resident-doctor-industrial-action

    "Thank you for your letter of 29 July inviting me to get back to the negotiation table, which is ironic because I never left... the decision taken by your committee to proceed with strike action over the past 5 days was deeply disappointing and entirely unnecessary... The consequences of your strike action have been a detrimental impact on patients, your members, your colleagues and the NHS... I cannot in good conscience let patients, or other NHS staff, pay the price for the costs of your decision... I have been clear that while we cannot move on pay, this government is prepared to negotiate on areas related to your conditions at work, career progression and tangible measures which would put money in your members’ pockets... "

    "The MP for Ilford North has been raking in support at a rate of almost £10,000 a month from companies and individuals with interests in the private health sector"

    Under streeting "Private healthcare companies are asking the government to guarantee them public money for the long term, in exchange for spending £1 billion building up their own facilities.

    What does private healthcare get out of this deal? They get public money for the long term. They keep all the facilities they build. They make billions in profit.

    What does the public get? NOTHING. This is a bad deal for the public."

    But there's no money for doctors. And there certainly aint nothing for the pseudo-civil servants at the bottom of the hmpps pile of forgotten priorities.

    And no amount of squealing by napo/unison will have any impact upon mahmood/the cobbler/romeo/farrar/barton - or that woman who's name we can't remember because no-one has seen or heard her since she started pocketing the generous salary:

    "Chief Probation Officer for England and Wales and a senior leader at Her Majesty’s Prison and Probation Service... joined the Civil Service in June 2021 to work within the Probation Workforce Programme, taking on the role of Programme Director in November of the same year... [previously] was the Managing Director of Interserve Justice, a private sector provider delivering a range of government contracts for Community Rehabilitation Companies (CRC) and prison industries."

    Note that the mask is slipping: "government contracts for Community Rehabilitation Companies (CRC) and prison industries."

    industry: "a distinct group of productive profit-making enterprises"

    ReplyDelete
  4. This is badly written . How many times can you open a sentence with the wrong word. Using "and" in this way wrongly is more a youthful style or more incompetence. Worse again starting a sentence with but. Complaint about the less than 10% pay in our sector reflects this failure is Napo they negotiated this figure. Napo agreed this and walked from action when it counted dumping it on members. Disappointing reading comparing our role to prison police. Using an unknown fear tactic as threat is poor. Is there anyone in napi with any idea on basic trade union pr skills.

    ReplyDelete
  5. The government knows what’s coming. Do you?

    "a new digital tool to replace the OASys tool. Further information on the ARNS project is exempt from disclosure under sections(s) 35 (1) (a) as it covers information related to the development and formulation of government policy"

    Aha... the tools of the justice 'industry' are so inextricably linked to political control that they're protected from scrutiny; no longer on grounds of 'commercial sensitivity' but now its because of "development and formulation of government policy".

    I am reluctant to accept oasys was conceived in good faith but, at the time of its birth, the development of a common risk-assessment tool seemed sensible. It soon became clear it was much more than that - it was an insidious tool which allowed the control-command culture to flourish.

    "The justice system cannot function without [probation staff]. And public safety depends on their ability to do their jobs."

    The deletion of the probation role has long been in the making:

    https://committees.parliament.uk/publications/41868/documents/207632/default

    See also Section 7 of this letter:

    https://www.judiciary.uk/wp-content/uploads/2024/08/2024-0409-Response-from-HMPPS-and-MoJ.pdf

    7.1. We recognise that OASys (Offender Assessment System) is a complex tool for staff to use effectively, which is why we are replacing it with a modern digital tool for identifying, managing and communicating risk.

    7.3. The ’Allocate a Person on Probation’ tool, from September 2024, also supports recording of management oversight for allocation of a case.

    7.4. More broadly, we are investing in the Assessing Risks, Needs and Strengths (ARNS) project, the replacement for OASys to be used in prisons and by the Probation Service... The roll-out of ARNS is scheduled to begin in the third quarter of 2025 and be in place fully by the third quarter of 2026."

    ReplyDelete
  6. challenges faced by the probation service - Lords, 2019

    https://publications.parliament.uk/pa/ld5804/ldselect/ldjusthom/27/2709.htm

    237.The Probation Service should not undergo any further large-scale restructuring in the coming few years, to allow time for recent reorganisations to settle down

    Also in 2019:

    https://welcome-hub.hmppsintranet.org.uk/wp-content/uploads/2021/06/OMiC-Male-Closed-Estate-Operating-Model-blueprint-version-2.pdf

    HMPPS’s vision for offender management in custody is...

    ReplyDelete
  7. No mention of the fact that probation staff have become desk bound micro managed data inputters leading to de-professionalisation.
    When I qualified in the early 90s, Probation Officers were paid more than social workers in recognition of the additional training we undertook and the inherent risks in the job.
    Family Court Welfare was a sideline which became a separate specialism but which has blossomed into a much better paid career path.
    Contentious as it may be, and we have debated the issues previously, the two biggest factors from the recent past leading to the demise of probation were the feminisation of the workforce and the massive expansion of the PSO role both of which were advocated and supported by NAPO.
    These were the foundations of the TR debacle from which, in my opinion the service will never recover.
    The police will eventually become responsible for supervision in the community, they will do it to a far less intensive standard and will endure little or no criticism for resulting failures.
    I am reminded of being on a training course for the latest new fangled joint agency sex offender assessment tool when the police withdrew mid point claiming it was too resource intensive. Probation management blithely stated that we would carry on regardless. No extra staff, no extra pay, no reduction in other work, not even a kind word, only repercussions if it all went wrong or targets weren’t met.
    Why would anyone pay for something that they can simply lump on with no resistance. No wonder pay, conditions and job satisfaction have plummeted, and staff are leaving in droves.

    ReplyDelete
  8. hmpps evidence 2023:

    https://committees.parliament.uk/writtenevidence/124511/pdf/

    "There are eight specialised IT systems used in Probation casework:

    National Delius
    OASys
    WMT
    PPU Database
    Effective Proposal Frameworks 1 and 2
    Victims Case Management System
    Domestic Abuse Safety Officers Database

    We apply machine learning algorithms in a number of cases, which some technical experts may classify as a subset of Artificial Intelligence."

    ReplyDelete
  9. AI overview of the AI project

    ARNS, in the context of HMPPS (His Majesty's Prison and Probation Service), stands for Assess Risks and Needs. It refers to a digital service and organizational change initiative within HMPPS focused on improving how risk assessments, risk management, and sentence planning are handled.

    ARNS as a digital service:
    ARNS is a backend service built to handle authentication and shared context data, primarily for the OASys (Offender Assessment System). It's a software project within HMPPS.

    ARNS as an organizational change:
    The ARNS project aims to implement a new digital service that will transform how HMPPS approaches risk assessment, risk management, and sentence planning.
    Key aspects of the ARNS project:

    * It's a three-year project with an early prototype being piloted from December 2024.

    * A national rollout is planned for 2026.

    * The project is being developed using agile methodologies to adapt to evolving requirements and user feedback.

    * ARNS will impact how HMPPS handles risk assessments and sentence planning for offenders.

    * The project involves quality assurance for risk assessments.
    ____________________________________________________

    Not sure where probation staff fit into this... so don't hold out hope for the napo rant to carry any weight with hmpps.

    ReplyDelete
    Replies
    1. Oranges And Lemons

      The bells and the rhyme served as a reminder of the consequences of crime and the justice system... something the cobbler & his chums are determined to resolve using technology.

      kemshall, clark et al did the initial legwork with their seemingly benign risk management algorithms:

      "here comes a candle to light you to bed..."

      I don't doubt there are now plenty of tech-savvy girls & boys deep inside the probation-verse making a name for themselves, merrily coding away the role of the flesh-&-blood probation officer.

      "... and here comes the chopper to chop off your head."

      Delete
  10. And yet, crickets from Unison.

    ReplyDelete
    Replies
    1. And GMB? https://www.gmb.org.uk/public-services/probation-scoop

      Delete
  11. Our whole careers were told to plan ahead and expected to put in place interventions to prevent crimes/SFOs from happening and hauled over the coals if we don't or at worse sacked! How many times I have heard the phrase used 'if only we had a crystal ball' by probation staff. Yet the very people who preach forsight to us, enforce targets did not forsee a probation officer being stabbed at some point and put absolutely zero in place to prevent it! It was obvious at some point a PO would be assaulted so there should have been glass panels in place, metal detectors etc It is a damning indictment on them and just shows the level of blatant disregard for the safety of POs at the top. They just don't give a shit and are only interested in covering their own backsides!!

    ReplyDelete
  12. https://techinformed.com/uks-ministry-of-justice-unveils-ai-action-plan/

    ReplyDelete
  13. There'll be hell to pay...

    "Civil service internship scheme now targets only ‘working class’ applicants... Ministers have changed the entry requirements for the civil service’s Summer Internship Programme for undergraduates so that places will only be available to applicants from lower socio-economic backgrounds...The basis for determining whether the socio-economic test is met is understood to be the jobs an internship candidate’s parents had when the applicant was 14."

    My dad was a toolmaker.

    "Successful applicants for the 2026 internships will get paid £452 a week for work experience that could see them planning events, writing briefings for ministers, shadowing senior civil servants and carrying out research for policy development."

    https://www.civilserviceworld.com/professions/article/civil-service-internship-scheme-now-targets-only-working-class-applicants

    ReplyDelete
  14. Fancy your chances as a senior civil servant?

    https://www.civilserviceworld.com/event/unlocking-the-senior-civil-service-30583

    Unlocking the Senior Civil Service is a unique conference offering practical help and guidance to those wishing to develop into the Senior Civil Service. It is specifically designed to give you the answer to two vital questions: How can I improve my chances of entering the SCS and what will life be like once I am there?

    ReplyDelete
  15. https://www.gov.uk/government/statistics/offender-management-statistics-quarterly-january-to-march-2025/offender-management-statistics-quarterly-january-to-march-2025

    87,334 prisoners in England and Wales as at 30 June 2025

    The number of licence recalls between January and March 2025 was 10,101, of which 518 were recalls from Home Detention Curfew (HDC).
    The total number of recalls increased by 36% compared to the same quarter in 2024.

    241,540 offenders under probation supervision as at 31 March 2025

    In the quarter January to March 2025, the total number of PSRs prepared by the Probation Service stood at 25,687

    In the year ending March 2025, 88% of immediate custodial sentences proposed in PSRs resulted in that sentence being given

    ReplyDelete
  16. https://hmiprobation.justiceinspectorates.gov.uk/document/an-inspection-of-probation-services-in-stockton-and-hartlepool-pdu-2025/

    Fieldwork started June 2025 Score 6/21
    Overall rating Requires improvement

    1. Organisational arrangements and activity
    P 1.1 Leadership Good
    P 1.2 Staffing Good
    P 1.3 Services Requires improvement

    2. Service delivery
    P 2.1 Assessment Inadequate
    P 2.2 Planning Requires improvement
    P 2.3 Implementation and delivery Inadequate
    P 2.4 Reviewing Inadequate

    "Good" leadership = inadequate assessment, implementation, delivery & reviewing?

    What does "good leadership" mean?

    * staff at all levels felt empowered to share ideas, engage in healthy challenge with leaders, and develop services collaboratively

    * leadership team had a strong grasp of where the PDU needed to improve

    * Staff and managers were clear and confident about the PDU’s priorities

    * There was no tension between quality and the meeting of performance targets.

    So why a score of 28%?

    Why are key areas of what is basically 'the job of the probation service' rated "inadequate", namely assessment, implementation, delivery & review?

    The usual formulaic Orwellian bollox from the inspectorate:

    chums good; chumps bad.

    ReplyDelete