Sunday 24 February 2019

SFO's - Who Is To Blame?

Right from the beginning of the TR nightmare, politicians were repeatedly warned about the dangers of SFO's. The privatised CRC's were warned, as was the MoJ. Here is Hardeep Matharu writing for Byline Times confirming that it wasn't a matter of crying wolf and staff rather than politicians are carrying the can:-  

‘Probation Workers Supervising Offenders Who Commit Murder and Rape on their Watch Are Being “Scapegoated”over Chris Grayling’s Failed Reforms’

With the number of serious further offences perpetrated by those on probation rising by over a third since the service was reformed in 2014, the probation workers’ union asks: where is the political accountability for the failings?

Probation officers supervising offenders who commit serious further crimes such as rape and murder are being “scapegoated” by politicians for failings created by Chris Grayling’s widely-condemned reforms of the system, the union representing probation workers has claimed.

Ian Lawrence, general secretary of the National Association of Probation Officers (NAPO), said probation officers are “being scapegoated for mistakes caused by this failed privatisation experiment” – the ‘Transforming Rehabilitation’ reforms of probation, introduced by then Justice Secretary Chris Grayling in 2014.

The reforms saw the part-privatisation of the probation service – charged with supervising offenders released from prison and those serving community sentences – with ‘low-to-medium risk’ offenders being supervised by privately-run ‘community rehabilitation companies’ (CRCs) and ‘high-risk’ offenders continuing to be supervised by the public sector National Probation Service (NPS).

Grayling’s splitting of the service has been beset with problems and received widespread criticism, with campaigners and probation officers themselves at the time warning him not to take a wrecking ball to the then award-winning service.
“I will never get over the trauma of what happened as a result of the SFO. I will live with that for the rest of my life.” Probation Officer
Since the reforms were introduced, the number of serious further offences (SFOs), crimes such as rape and murder, committed by those being supervised by probation have been on the rise. In 2017-18, 242 offenders were charged with a SFO – a 39% increase since 2013-14 and the highest figure in the past nine years, according to the latest official figures.

But, instead of examining systemic failings, NAPO, which represents those working in the NPS and the CRCs, claims that probation officers – particularly in the NPS – are increasingly being targeted for blame following SFOs, which the union sees as ministers diverting accountability away from themselves.

NAPO told me that interventions by the Justice Minister in high profile, highly publicised SFO cases has resulted in “biased investigations”, a much more punitive stance being taken by the NPS towards staff, and senior probation officers being pressurised to find someone to blame.

Burnt-out staff dealing solely with high-risk cases in the NPS are living in fear as “the Ministry of Justice and NPS insistence that someone be held to account for a SFO and the tragedy that follows is now so driven”, it said.

‘Ministers looking for scapegoats on the front line’

Mr Lawrence said the union’s caseload of probation officers involved in disciplinary actions or required to provide evidence at inquests following SFOs has increased markedly over the past two to three years.

“We know that there are more members under the cosh than before,” he said. “We are committed to our members not being scapegoated for mistakes caused by this failed privatisation experiment. We want the work returned to public control.”

Tania Bassett, NAPO national official who has provided support in the disciplinary cases, said: “The NPS has unfortunately decided to take a far more draconian approach to SFO investigations than previously. The blame culture appears to be coming from intervention of the Minister in cases that have got a high profile.

“There is no acknowledgement on the part of the NPS that these SFOs are happening due to unmanageable workloads and a total lack of management oversight. The Minister needs to take some responsibility for this chaos and not just look for scapegoats on the front line.”
“Serious further offences are very rare, but each one is taken extremely seriously and investigated fully so that we can ensure any mistakes aren’t repeated.” Probation Service Spokesman
One probation officer involved in a SFO said: “I will never get over the trauma of what happened as a result of the SFO. I will live with that for the rest of my life. But, now the NPS is doubly traumatising me by threatening me with my job, profession and livelihood. No one asked to work in this failed system. The NPS is not fit for purpose but we are the ones carrying the can for it.”

Another probation officer said: “I have sat in on the continued persecution and witch-hunt of an experienced probation officer who feels he is almost being held culpable for the actual SFO. It is disgraceful and shocking.”

A third added: “The NPS is an organisation run by people who have no understanding of the pressures and demands of case supervision. The use of fear and blaming forces middle managers to pass on their insecurities.”

One probation officer said staff involved in SFOs are not given any guidance about what work to prioritise or not to do: “Most of the front line probation officers to whom this traumatic event occurs are massively overworked and have been for long periods – for example, holding the equivalent of one-and-a-half caseloads for over two years without respite and promises that things will improve, but haven’t.”

“It was an aberrant decision, to leave Leroy Campbell at large”

In 2016, Lisa Skidmore, a 37-year-old nurse from Bilston, Wolverhampton, was raped and strangled to death by Leroy Campbell after he climbed through her bedroom window, just four months after he was released from prison.

A prolific violent and sexual offender, in 1983 he had been sent to prison for seven years for entering a nurse’s home and attempting to strangle and rape her. At the time he killed Ms Skidmore, Campbell was being supervised by the NPS. Weeks before the murder, Campbell had told his probation officer he was thinking of raping again and had been looking at, and noticed, open windows.

A 2018 review by HM Chief Inspector of Probation of Campbell’s supervision, commissioned by the Justice Minister Rory Stewart, found that, weeks before the murder, Campbell had told his probation officer he was thinking of raping again and had been looking at, and noticed, open windows.

“This should have resulted in immediate, positive and firm action to protect the public… instead, Leroy Campbell was left free to commit these terrible crimes. It was an aberrant decision, to leave Leroy Campbell at large,” said Dame Glenys Stacey.

The Chief Inspector said an investigation, including the staff involved being temporarily suspended, should have been launched immediately by NPS managers. “Disciplinary actions,” she said, “should be timely, to be as fair as possible to all concerned, and to maintain public trust”. She said it was “odd” that this hadn’t been the case.

Although “systemic failures” were at the core of many SFOs, in this instance, “practitioners and managers simply did not do what they should have done”, she found. However, she added that Grayling’s ‘Transforming Rehabilitation’ reforms had been introduced just before the decision was taken to release Campbell and “while this is no excuse, it is a relevant consideration”.
“The nature of the challenge facing the NPS has changed since ‘Transforming Rehabilitation’. There are fewer opportunities for new staff to develop their skills by working with lower-risk offenders.”Dame Glenys Stacey, HM Chief Inspector of Probation
Campbell’s case had been transferred to a probation officer who had just been given a “full caseload of offenders who presented a high risk of harm to others” – 36 cases. The senior probation officer involved was also new to the transferred cases.

“The changes brought in by the restructuring of probation services meant that the NPS became entirely focused on… those presenting a high risk of harm to others,” the report said. “This is a significant change for those staff and managers who had previously held a more varied caseload. Prioritisation now meant identifying the highest risk cases within a caseload where few present a low risk. One could speculate that the benchmark for cases that receive the most attention moved upwards.”

It added: “The nature of the challenge facing the NPS has changed since ‘Transforming Rehabilitation’. There are fewer opportunities for new staff to develop their skills by working with lower-risk offenders. The span of control of front-line managers has not reduced, but they must now be skilled in identifying and prioritising risky situations and cases from within a caseload where few present no risk.”

‘Failings by those supervising the offender’

When asked to respond to NAPO’s concerns and the rise in SFOs since Grayling’s reforms, a Probation Service spokesman from the Ministry of Justice said: “Serious further offences are very rare, but each one is taken extremely seriously and investigated fully so that we can ensure any mistakes aren’t repeated. When a SFO review identifies failings in practice by those supervising the offender, the NPS or CRC can take action under formal performance or disciplinary procedures if necessary.”

More than a quarter of a million people are living in our communities under probation supervision right now – 262,758, according to the latest official figures, more than three times as many inmates currently locked away in our prisons. The job of probation is indisputably one of essential public safety. The question then must be – how much do we care about our safety?

Do you work in our probation or prison services and have concerns? Email Hardeep Matharu, Social Affairs Editor, confidentially, on hardeep@bylinetimes.com

17 comments:

  1. "On 31 March 2018there were 80,983 offenders being managed under the MAPPA framework in the community [in] England and Wales." *In 2010 it was less than 50,000*

    "The total number of offenders being managed under MAPPA on 31 March has been increasing since 2009 at an average annual rate of 7%. The total on 31 March 2018 was 5% higher than on 31 March 2017"


    I'm clearly too thick to work out how these two paragraphs can sit together (page 6):

    "The number of Category 2 offenders under MAPPA on 31 March has also been increasing at an average annual rate of 7% since 2009. It increased by 4% to 31 March 2018."

    vs.

    "On the other hand, the number of offenders being managed at Level 2 on 31 March has been decreasing since 2009 at an average annual rate of 12%. The total on 31 March 2018 was 4% lower than on 31 March 2017."

    Any assistance in interpreting the double-speak would be most welcome.

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/751006/mappa-annual-report-2017-18.pdf

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  2. a bit of advice I received years ago is not to put too much detail in delius entries because they can come back to bite, not necessarily because of SFO but managers can pick up queries about why have you not done x, y or z. Scary but that's the reality. If it's not recorded it didn't happen.

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    1. This was the exact advice given to me by a PO while I was a TPO.

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  3. SFOs, who's to blame?
    The government is to blame. Its years of failed policies, austerity and cutting corners to save a penny that's created the quagmire of social problems that are to be found in today's CJS.
    Many of those within the CJS, such as those with mental health issues or substance misuse issues really have no place in the CJS. Certainly not within the prison system, and by default subject to probation services.
    How can it be possible for a PO with excessive high risk caseloads be expected to supervise mentally ill people and addicts when the support systems that were once considered essential no longer exist or cut back to such an extent to render them inadequate?
    How can a homeless person be adequately supervised and supported?
    The privatisation of probation services have caused many problems for all, but it's continuous failing government policies in the round and all areas that create the space for SFOs to occur.
    Scapegoating a PO for the actions of someone under their supervision is just pretty nasty, even abusive.
    But I would also say that probation has created the rod for its own back by taking a public protection position. I think that's the wrong position to take, because when the public don't feel protected it's those who claim to be public protectors that will get the sticky end of the stick.

    'Getafix

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    1. yes indeedy.

      "We are a law enforcement agency, it is what we are, it is what we do." Paul Boateng, 2000, used as the frontispiece to National Standards.

      And here's that man Harding again:

      https://www.crimeandjustice.org.uk/sites/crimeandjustice.org.uk/files/09627259908552810.pdf

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  4. M.O.s were clearly designed as a way of blaming the officer while at the same time exonerating the SPO...in my time (20 years plus) I have seen the culture change from one of trying to identify systemic failures to one where because you didn't follows the action points to the letter following an MO the onus is well and truly on you and for areas that don't yet have M.O.s (Management Oversights) resist them with everything thing you have. Ladies and gentlemen we are truly in a blame culture....

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    1. Please read my comment below. You might need to rethink your views about Management Oversights and SPOs avoiding blame... A Moss

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  5. "Interserve’s largest shareholder, Coltrane Asset Management, is fighting the board’s plan, which effectively hands over ownership of the company to the banks.

    Coltrane, which represents 27% of the shareholders, has submitted an alternative plan to the board, which the board said it was now considering.

    This would involve a £75m rights issue and leave shareholders with 10% of the business instead of just 2.5% undercurrent plans.

    The outline deleveraging plan was revealed on 6th February, reducing debt from around £650m to £275m by issuing £480m of new Interserve equity – converting debt to equity – and reallocating £350m of group debt to the profitable RMD Kwikform division."

    https://www.theconstructionindex.co.uk/news/view/interserve-board-mulls-coltranes-alternative-plan

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  6. Working Links’ three probation contracts were worth up to £924m altogether, accounting for the vast bulk of its public sector portfolio. Since 2014, the company has won an additional 19 public contracts worth a total of £30m, according to an analysis by public sector tenders database Tussell.

    The staff headcount at the CRC had been cut by a third since 2015, and probation officers were dealing with workloads of between 80 and 100 cases on average. In the most extreme cases, caseloads were as high as 168, and staff reported receiving very little support from the company.

    Working Links' collapse comes a month after it emerged that Interserve, the biggest private provider of probation services in England and Wales, was being monitored by the Cabinet Office following a profit warning last September.

    Working Links and Interserve's contracts were awarded in a controversial partial privatisation of probation services overseen by then-justice secretary Chris Grayling in 2014. Under the reform, 21 “community rehabilitation companies” were set up to supervise low and medium-risk offenders after they had been released from prison sentences of less than 12 months. The majority of these companies were privately-owned.

    Last July, the MoJ announced it would end all 21 contracts early in a bid to improve services. Only two CRCs met their targets to reduce reoffending in the first year of the payment-by-results contracts, and most of the companies struggled financially due to a reduction in community work orders and other lucrative sentences."

    https://www.civilserviceworld.com/articles/news/working-links-outsourcer-%C2%A31bn-public-contracts-collapses



    Love the closing line "and other lucrative sentences."

    FOLLOW THE MONEY!

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  7. As the SPO who was sacked over the Campbell case, (not the one referred to as involved in the article) I have a great deal to say about the way the SFO was handled by the NPS and, of course, the topic of scapegoating. Also I have answers to some anomalies, for example why the inspectorate found it odd’ that no one was disciplined at the time (my own disciplinary action started 19 months after the SFO actually). But I am not able to explain the full story and the manner in which the NPS handled this until all proceedings are concluded. Alison Moss

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    1. All the best in your battle Alison, Grayling et.al., should be in the dock for this, not you.

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    2. Thank you for your comment. I really appreciate your support. I have had very little support over the past 5 months since I got the boot, after 27 years in the job, having worked with hundreds of colleagues. But four or five colleagues have been SO fantastic that
      It makes up for the silence from all the others.

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    3. Just noticed your responses Alison - must have been extremely traumatic for you. I find it's an extremely difficult area for the blog precisely because I'm only too well aware these cases involve real people; real colleagues, but at the same time I feel it's important that the story about what really happened and where responsibility should fall is told. I can always be contacted in confidence via the email address on the profile page if you feel it might be helpful. Take care, Jim.

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  8. Thanks Jim, I know what you mean about real people and real lives. Lisa Skidmore lost her life, I only lost my job and that puts it alll back into perspective. I will tell the full story on the blog and also in the wider public arena in time but it will take months before the inquest and tribunals are concluded. Just focussing on trying to rebuild my life at the moment, it is not easy.

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    1. I too would be interested to know how individuals might give personal support to colleagues and former collegues who have ended up in such appalling employment situations as folk like Ali Moss.

      I still recall the shudder of terror I felt way back in the late 1970s when struggling to manage a particularly difficult situation between a client and her neighbours I received a phone call from a national daily newspaper that feeds on salcious stories

      Although at that time (or I do not think later) I was formerly briefed by my probation employer on how to manage such situations, I declined to give any information (obviously) or any response although what was put to me was broadly correct.

      I just referred the Reporter to the Service headquarters office and to my relief nothing was published.

      Eventually a sort of resolution was achieved for the neighbours, when the young woman concerned was sent to prison and her child taken into care. Meanwhile the male client at the centre of matters, on that occasion, moved on avoiding responsibility.

      I knew full well throughout my career that however good was my work, it was impossible to avoid a situation where something awful happened regarding a client on my caeload. Hence I always kept up my trades union subscription and when able took on service positions within the trades union.

      So even now, when I hear of such situations I want to give more than nodding support, but at this juncture do not know how that might be achieved.

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  9. Hi Ali, As an ex Napo member i know (Just a little) of your case....your comments, above, reminded me of you ........and all the other hard working professionals within the Probation Service and CRCs who are dedicated and work tirelessly to manage risk. I can only imagine how difficult it has been and must still be for you. I wish you well .......and for what it's worth you have my support and thanks.

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