The post-holder is the senior elected employee in Napo. The General Secretary is elected for a 5 year term. The post is line managed by the National Chair and is directly accountable to Napo’s National Executive Committee.
Leading the Union
- The post-holder provides strategic leadership and ensures strategic alignment across all areas of Napo’s activity and outputs. The post-holder leads the Napo senior staff group and will attend Officers and Officials meetings as a voting member and will attend NEC and AGM to present reports on behalf of the staff group.
- They are expected to role model Napo’s values and principles at all times, in relation to all aspects of the work and conduct. This includes role modelling inclusive and non-discriminatory behaviours and actively championing equality of opportunity, including in negotiations with employers when operating as a manager and leader on behalf of the elected group of employers within Napo.
- The General Secretary may also be asked to take on the responsibilities of National Officials in relation to one or more local branches, on a permanent basis and/or as cover. This recognises the advantage of first hand front-line experience at local level in aiding understanding in National Negotiations. This would include all of the responsibilities regarding coaching local representatives, developing a local Branch plan, promoting recruitment of new members, etc.
- The General Secretary should be seen as a leader for members and potential members of Napo and is therefore responsible for producing high quality written and on-line communications for Napo members either directly or via delegation. This will include use of social media and other methods to disseminate messages to members and potential members.
- The General Secretary will also actively champion and support the professional and personal development of Napo employees, elected Officers, Representatives and other activists, including by fully supporting positive internal performance management and development.
- The post-holder will role model a commitment to personal professional and personal development, as an organisational leader and professional champion for the probation and family court services. In particular, this will include developing, maintaining and articulating an understanding of professional practice expectations on Napo members to enable effective representation of Probation and Family Court services externally.
- The post-holder also has lead accountability and responsibility for all day to day Napo output and activity, including ensuring strategic alignment and appropriate consistency between different negotiating aims and policies - culminating in presenting the Annual Report to the Annual General Meeting, and incorporating presenting relevant reports to each NEC meeting (delegated in exceptional circumstances). This will incorporate:
Production of the Annual Report
Production and then implementation of the Napo operational plan, informed by the decisions of the Annual General Meeting, NEC strategies and decisions made by democratic processes.
Ensuring resources and support are available so that members’ can access representation and support in line with the Napo Membership Contract* or any other agreement about levels of service.
Accountability for the oversight of Napo’s overall financial affairs, in consultation with the Finance Officer and the elected Vice Chair (Finance). Responsible for signing the accounts.
The General Secretary also acts as Official Returning Officer for all Napo’s National elections and ballots. Administrative aspects of these functions can be delegated appropriately dependent on workloads and other work pressures.
Fulfilling legal responsibilities as Napo’s legally recognised Data Protection Officer. o Responsibility for ensuring that appropriate advice (including legal advice) is available to Napo staff, elected Officers and members on matters relating to: pay and conditions of service, employment law, trade union law (including constitutional and procedural matters), family court legislation and practice, probation legislation and practice, social policy legislation.
- The General Secretary oversees and co-ordinates all of Napo’s externally provided services to members, supported by the Finance Official, Elected Officer Group, HR & Office Manager, Assistant General Secretary, and others as appropriate. This will include:
Reviewing contract performance and Napo Extra content, informed by member feedback and demand
Ensuring providers can adequately support Representatives in communicating support available to members, to maximise the benefits to Napo.
Assessing and addressing complaints relating to Napo Extra and wider member benefits.
The post holder will be expected to work with relevant Napo staff to explore and where possible maximise revenue opportunities for Napo via sponsorship or advertising.
- The General Secretary has lead responsibility for ensuring Napo’s employment practices are appropriate, fair and in keeping with Napo principles and priorities (delegating activity where appropriate). In this regard they will work closely with the relevant Napo staff and the employers group to ensure that they are in possession of high quality advice and data and that arrangements are in place for the effective management, organisation and administration of Napo's staff, including Health and Safety and welfare, appointments and training.
- Accordingly, they will investigate, assess and present recommendations to the elected Officer Group relating to formal complaints about employees of Napo - supported and informed as appropriately by relevant line managers. All investigations and complaints will be managed in accordance with Napo’s values, rules and processes.
- Where the General Secretary receives complaints against Napo members and/or Representatives, they will assess grounds for a formal investigation and liaise with members of the elected Officer Group and NEC, in accordance with Napo rules. This will include making available advice on Napo processes and the Constitution.
- The General Secretary will be responsible for ensuring all complaints are dealt with in an effective, fair and timely manner, where the outcomes can be judged against Napo’s values, aims and principles.
- The General Secretary is Napo’s principle National Spokesperson. They have lead responsibility (with scope for appropriate delegation) for presenting Napo policies, principles and priorities to others. This will include face to face and written contact with all levels of Government, Ministers and Senior Leaders, the opposition and Parliamentarians. The post holder may be required to present written and/or oral evidence to Parliamentary select committees on behalf of members. This will also include the media; TUC and other affiliates; GFTU; allied pressure groups, charities and organisations supportive of Napo aims and values (and/or to whom Napo have affiliated) employers, or interested stakeholders/parties. Additionally the General Secretary will represent the interests of members at relevant external conferences and events such as the Trade Union Congress.
- To ensure accountability in this regard, the post-holder will actively support, have oversight of, and (where necessary to support delegated lead Link Officers and Officials) directly participate in relevant negotiations with all employers; and within relevant Napo Committees. The post holder will hold the AGS and Officials to account for their performance in achieving Napo priorities in negotiations with the employers.
- The General Secretary has lead responsibility for liaising with the Trustees of the Edridge Fund. They are expected to actively promote the fund and seek to encourage member and staff support and participation in the Funds’ work and activities.
- The General Secretary, in particular will be expected to be the lead for Napo on all matters relating to professional issues for Napo members. This will involve working closely with Elected Officers and Napo’s committees, especially its Professional Committees and Negotiation Committees to mainstream professional issues into our campaigning aims and priorities. They can also expect to lead initiatives identified in the Napo operational plan and by AGM to develop employer policies and practice around professional practice issues. They are also expected to champion professional issues in wider Napo communications.
As with all Napo employees the General Secretary will also:
- Manage their time so as to adequately meet all aspects of the job.
- Support their own professional development.
- Participate positively in Napo events (e.g. NEC meetings, AGM, Professional Conferences, etc.) and Napo team meetings.
- Occasionally work unsocial hours or away from home overnight in the course of their Napo work.
The General Secretary will be the line-manager for the Assistant General Secretary, Finance Official, the HR & Office Manager and the Administrator to the General Secretary.
Notes: *The Napo Members’ Contract is an initiative that we anticipate implementing in 2018, following consultation.