TO: NAPO MEMBERS
And so this is Christmas
The contracts have been signed. Almost immediately a Howdy-Doody message from Rich Gansheimer, CEO, MTCnovo was posted on London-i followed by a personal letter from Nick and Rich to all CRC staff at their home address. Rich is apparently
“really keen to meet as many of you as possible and work is now being done to finalise dates and venues for a number of meetings through January and February next year. These will provide a great opportunity for you to hear more about MTCnovo, to meet my team and to listen to our plans for the future. They will also provide a good opportunity for you to raise any concerns or questions you have about MTCnovo.”
Details of forthcoming Staff Roadshows were circulated yesterday. I would urge members to attend. I (or one of the other Branch Officers) will be trying to attend as many of these meetings as possible. Rich is also keen to emphasise that:
“MTCnovo will approach this period of transition with care for our new colleagues as a priority”
and wishes to assure you all that:
“in terms of your day to day roles, nothing changes in the immediate period because our priority must be to ensure continuity in service delivery.”
The following day, the first mobilisation meeting took place between the Senior Management Teams of both the CRC and MTCnovo. The meeting was chaired by the MOJ. The first thing MTCnovo said that they wanted to do was to visit all CRC sites (presumably to see exactly what they have bought). Yesterday they were out surveying their estate in the Thames Valley area and today they are visiting St John's Street office (a prime piece of real estate in trendy Islington). The visits are being coordinated by Ann Potter (CRC Head of Estates) and we have asked that our Health & Safety Convenor David Raho be advised of the schedule of visits.
MTCnovo have been allocated six desks in BPR and, now that the cloak of commercial confidentiality has been lifted, have already started sharing information with senior managers in the CRC. I approached two of the CRC Senior Managers yesterday and asked if I too could be provided with information about how MTCnovo intends to deliver services when they assume full ownership on 1st February 2015.
Today I briefly met with two members of the MTCnovo Transition Team. I was advised that they would be presenting their “High Level Operational Solution” to SMT on Monday 29th December 2014. I was invited to attend this presentation but, like some members of SMT, I will be on leave on that day. I was however assured that a copy of the presentation would be made available to me and I have arranged to meet with Rebecca Grattan, Chief Operating Officer, on Monday 5th January 2015 to discuss their plans. So that’s my holiday reading sorted. I am interested to know what their plans are for delivering the services that the CRC have been contracted to provide by the MOJ.
What is happening in the NPS.
It is no exaggeration to say that national negotiations are in disarray. NAPO has an ever increasing list of issues they would wish to resolve but the inability of NOMS to engage in constructive and meaningful consultation is staggering. The fallout from this is being felt by all of you who work in the NPS particularly those of you in courts and who write PSR’s. The resource implications of introducing the RSR and CAS forms were not properly taken into account . The “official” guidance on how to complete these forms is eighteen pages long. A more “user-friendly” guide put together in one area still amounts to almost three pages of step by step instructions. This also assumes that you have all the information you need and that the IT systems are working properly. I have heard of calls being logged very quickly by the new NPS IT Helpdesk but then there being long delays in the problems being solved.
I am also hearing a rumour that, where reports are submitted later than two days before the date of hearing, the report author could be summonsed to attend the court to explain the delay. In my opinion, combining the additional work now required to complete a PSR with this requirement is a recipe for disaster. How do the powers that be expect you to cope?
And so this is Christmas.
The Branch Office will be closed from Wednesday 24th December and will re-open again on Monday 5th January. On the behalf of all the Branch Officers I would like to extend season’s greetings to you all and wish you a Happy New Year
Pat Waterman. Branch Chair.