Monday 17 October 2022

Down to the Sea 3


I'm conscious we haven't covered the last day of the Napo AGM and it included some important stuff, such as hearing from the new Napo chair and the situation trainees find themselves in. I notice there is a blog report on the Medium platform and I hope the author does not mind my quoting from it here:-

Probation conference hears plight of trainees    

Helen Banner Napo’s new national chair began the final session of conference.

The plight of those undertaking the Professional Qualification in Probation (PQiP) was well heard this morning. Previously known as Trainee Probation Officers they are now known as PQiPs. It seems it is a lottery in relation to what support PQiPs receive. You may be within a team that is well-resourced and hence your caseload may be reasonable but if you are in a team inadequately resourced your caseload could well be double or more.

We heard that in many offices there are now more PQiPs than qualified staff. This means the PQiPs are given cases beyond their experience which leads often to them feeling overwhelmed. It seems they are voting with their feet. I believe I heard up to 28% are leaving on or shortly after qualifying (please fact-check me). The motion is below and was proposed by, I believe, a Newly Qualified Officer (NQO).
25. Rethinking the PQiP 

Napo recognises that a significant proportion of trainee probation practitioners have experienced less than adequate support despite what was advertised when they committed to the programme. PQiPs in some PDUs, especially those in amber or red, outweigh the number of qualified practitioners which often means that they have no allocated mentors to guide and support them. This situation is increasingly worrying in many ways. Trainees are not getting the necessary practical learning that a mentor could provide. They are also much more likely to experience burn-out, feelings of isolation and hopelessness. The academic component of the training is predominantly self-directed studying, despite it being advertised as a taught course. Without mentorships to feel confident in developing their practice, and with very little academic teaching, these trainees are still expected to produce work of the highest practice standard. 

This programme may not be fit for purpose anymore and requires re-structuring in order to offer all PQiPs the same opportunities for learning. This AGM asks that we see a review of the PQiP 15- and 21-month pathways, with special attention paid to how the ever increasing workloads impact on our trainees’ professional development and wellbeing. 

Proposer: The Mercia Branch
There have always been challenges in Probation but it seems we have hit a new crisis with experienced staff moving out of the frontline. The PQiPs who are seen as the great hope of the Probation service unfortunately seem to be struggling as a result of high expectations and a lack of adequate support in their training. If the figure of 28% is accurate you can see the problem.

This is not on the whole to do with individual workers but a systemic problem. And the solution? That workers join Napo and organise to protect themselves from the effects of excess work. This can be done locally while together we can contribute to a national momentum to get the government to address the fundamental issues.

See you next year in Nottingham.

Gordie Jackson

17 comments:

  1. The support we got as PQIPs for the degree part of the course was incredibly poor: here's the work, get on with it. The self-discipline required was that of a Zen Master, frankly. No wonder my university lost the contract in our region. The VQ part of the role can be good or bad, but it's dependent on the zeal and of the PTA. If you get a PTA that wants to make a name for themselves off the back of your hard work- then that's something that's a very real possibility. It seems that the moment you're trained on OASys, it's a free-for-all jamboree of cases, whether that's Med or Low or the dreaded co-work of high risk- the PQIP does 99% of the work, so it's hardly co-working. I'm not sure how I got through the PQIP: sheer dint of determination. I had a good SPO, but the teaching was beyond poor and the PTA over zealous, and the moment you can undertake cases, you're basically placed in the pile with everyone else, just on less money. It's no wonder people drop out. It doesn't help that you have POs who are predatory about getting you to do their work for them because they're overwhelmed. They don't care about your VQ, professional discussion, degree work, whatever else you've got going on. My PQIP was 2 years, because I wasn't paid the full wack until July 2022. So between April and July, I was still doing more or less a substantial case load on £400 a month less after tax- not a nice experience. The PQIP can be fit for purpose- it's just that with constant amounts of staff going long-term sick, allocations piling up, a PQIP is an auxiliary PO on less money, with two other jobs to do- it''s just not sustainable. The caseload numbers are often not protected and that would lead to burn out for most people. But if the allocations keep piling up, there's little they can do because the existing POs are burned out already and criminals don't wait for no one. You need agency staff brought back; more done about wellbeing and support- not a normalised culture of this is how it is. It doesn't just come from nowhere. I love aspects of the job- mainly dealing with PoPs face-to-face, I just don't love the endless form filling and processes, which are basically bum covering exercises and they are exhausting. Meanwhile, the PoP doesn't get the support they need and the public is not protected. We can do better.

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  2. They really have hollowed out the profession. The problem is structural and cultural. So with an increasing dearth of experienced staff to mentor, or just to hang with, PQips are thrown at a truncated and woefully inadequate training course: I was appalled to learn at AGM that some PQips will complete the whole thing within prisons. Totally unsurprising that retention is a big issue.
    And back at the coal face today, I am further reminded that they will just keep on making the same mistakes, hoping for different outcomes: the messaging and behaviour continue apace: the problem is the staff, so the staff must be corralled into endless compulsory training days. Its like banging our heads against a brick wall pointing out that THERE ARE NOT ENOUGH STAFF AND WE ARE BUSTING OURSELVES TRYING TO GET THE BASICS DONE. Ramping it up by freaking us out about risk and the consequences on us when it goes wrong is not helping. We are stressed, jaded, unwell, underpaid, ...and it seems,heading out of the door when we can.
    Managed at the top by Prison careerists and Civil Servants who have no clue about us and our work.

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  3. From email:-

    "I’ve been qualified 18months and the PQiP was obscenely shit! I had several managers one of which tried stopping me qualifying, but was more than happy for me to be ‘co-working’ mappa 3’s and holding mappa 2’s in my own name. Telling me I was a good officer but then trying to throw me under the bus after I stood up to him and told him to give his head a wobble. Union involved and apart from not always having delius up to date (matter of days, not weeks and months) there were no other issues.

    The uni element during covid was I think as good as it could be in the circumstances. You do have to be super disciplined though as no real support or accountability. I had done an MSc distant course so knew what to expect. Others completely out their depth and really struggled.

    VQ just needs to get in the bin. No I won’t be finding stuff for you dear PTA as that sounds a lot like a you job. Workbooks worse than useless and do not mean you can work effectively with people.

    The whole way through PQiP I felt I couldn’t take time off and ended up at burn out. I’ve never cried so much completing an academic/work course and I’d done a few before joining probation.

    You’re under payed for what you do and work at least 60hr weeks and never properly take your study days. My WMT was at 345% for the majority ‘as you’re so experienced and good with complex cases’. The current PQiPs are all over 100% where I am and two have left with others already considering leaving. Four out of the past six who qualified have left and place some blame it for their mental health deteriorating.

    We’re constantly told we need to be resilient. There’s resilience and then there is something close to breaking and rebuilding in their image which is what I see with probation.

    My anxiety is horrific and I am constantly reminded to make sure delius is up to date. They need to fuck off with delius. I’m so done with not being able to just do my job and not worry about arse covering. We work with unpredictable humans who if they want to go and do something no amount of delius or paperwork will bloody stop them. Sorry about my rant."

    Anon

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    1. Don't apologise & thank you for telling it how it is. Look after yourself as best you can

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    2. Hey you don't tell people to leave their employment you should understand work should not be like this for anyone. The unions should be ensuring training is fit for purpose or disputes all over . Printed structures from the unions on how much trainers can be tasked. Bloody leave you nasty fool.

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  4. Why do you stay leave you are better than the probation service

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  5. Sorry but it’s pretty basic to keep Delius up to date, we all need to do it! If you’ve seen the PoP and they’re in crisis or say a safeguarding issue and you’re on your study day/ training your equally busy colleagues need to know what is happening surely? How do we best support the person if you’ve not updated records?

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    1. Very well said, anon at 20:01 You are a manager in the making. I predict a fabulous career for you in the MoJ and I will do everything I can to prevent this sort of patronising, deluded, rubbish from being rained down on the heads of wonderful workers.

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    2. It was my comment about keeping records up to date, oh dear 20:50 you couldn’t be more wrong.
      PO and TU rep and conveyor!

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  6. If you are over 110% it is beholden on your SPO to manage this it was the inspectorate themselves who said that anything over this number needs to be addressed

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  7. What nonsense. It’s common knowledge that after TR there was a wave of experienced staff left probation.

    The headline 1000 new probation officers didn’t arrive. The idea of PQiPS being the great hope of the Probation service was long abandoned.

    It’s laughable to ask workers to join Napo when probation workers cannot band together because the union glue is rotten. Napo failed to oppose TR, Unification and the worst public sector pay offer in history. It’s current leader blows hot air and the previous was a misogynist exposed. Do I need to go on?

    Anon 17 October 2022 at 07:27 sums up my experience of the PQiP. How I despised those holier-than-thou Probation Officer’s that did nothing to help us qualify but would gladly let us do their menial work, see their cases or manipulate us to “join a union”.

    The PQiP isn’t much different to most training contracts, I learnt the job after I qualified. Now I put time aside to help other PQiP’s in my office get through too. That’s our best solution to helping each other.

    I won’t see you next year in Nottingham.

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    1. @Anonymous17 October 2022 at 21:14
      "...the worst public sector pay offer in history..."

      😂

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    2. “How I despised those holier-than-thou Probation Officer’s that did nothing to help us qualify but would gladly let us do their menial work, see their cases or manipulate us to “join a union”.”

      That’s because those PO’s are usually the Napo reps !!

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  8. I see HMIP have published another inspection, and its making pretty grim, if predictable, reading. With the usual round up of reccommendations including "consider incentives to improve recruitment and retention of staff" Really.

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  9. Thanks go to another reader for highlighting as follows:-

    "Wow, HFKCW got 0 out of 27 points in the inspection. 900 unallocated cases .."

    See new blog post.

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    1. That’s what happens when probation offices are set up in buildings without car parking.

      HFKCW is a dump set up in prime gang territory, and round the corner from Westfields.

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