Sunday 30 October 2022

An Object Lesson

Mindful of discourse on here once more becoming somewhat ill-tempered and ill-considered, I found myself in conversation with a long-standing colleague yesterday and was pointed in the direction of an interesting article published in issue 17 of Probation Quarterly from 2020. It made me think and reflect and I hope it might for others as well:-  

Probation in Objects

Andrew Fowler and Tom Brown introduce the thinking behind their new research.

Objects can tell a story. While sometimes practical, they can be evocative and laden with emotions, entertaining or representing deeper meaning to the owner. They can be metaphorical, - ‘spinning plates’ at one time to represent multitasking, for example. An object can also be a gift. Of course, objects can be all these things at once. One of us became aware of the significance of objects in relation to professional identity and occupational culture while working in prison as a newly qualified probation officer. A prisoner remarked on the notebook I carried around: ‘You must be from probation, you all carry notebooks.’ This notebook was for recording information and represented the mantra from my probation training, ‘if it’s not written down it didn’t happen.’ To me it represented safety, an object to hold in an unpredictable environment, accountability, capturing a voice, social justice, accuracy, trustworthiness, the desire to do a good job and, in time, a historical account of people I had worked with in prison. I started to reflect on what objects revealed about probation culture or identity and the history of probation. 

These ideas are not new. We think of Neil MacGregor’s A History of the World in 100 Objects, Sherry Turkles’s Evocative Objects and, perhaps most relevant to this discussion, Mark Doel’s Social Work in 42 Objects. Whilst MacGregor’s descriptive work searches for objects to tell a history of the world, Sherry Turkle’s (2008:5) Evocative Objects seeks to provoke thoughts about identity and describes objects as ‘companions to our emotional lives.’ Doel’s research draws on Turkle and MacGregor’s work considering identity in the profession of social work. Doel suggested that a collection of objects can say something about the identity and history of the profession to counter public ignorance about social work (socialworkin40objects.com)

There are already excellent histories of probation which tell us about the origins and development of approaches to practice. But might it also be possible to represent the history of probation in a way that has not been attempted before?

What can objects tell us about probation workers’ personal histories and their time in probation? What can the accumulated objects tell us about the identity of probation work? What would an exhibition of probation objects, selected by people working in probation reveal? 

Probation Context 

The probation service has historically been described as the ‘Cinderella service’ (Robinson 2016), never invited to the ball to represent itself at policy level and suffering from invisibility in the penal field. It has experienced a tumult of change following the controversial ‘Transforming Rehabilitation’ reforms since 2013. Facing further re-structuring following the government’s 2019 white paper ‘Strengthening Probation, Building Confidence’, probation workers are going to experience yet another period of change. The government plan to amend the reforms and the supervision of all people on probation will be renationalised. Research following the reforms by the National Audit Office (2016) pronounced that morale was low across the National Probation Service and Community Rehabilitation Companies. This echoed findings from Kirton and Guilliame (2015: 25) that staff felt there was a ‘lack of inclusion, staff feeling unvalued, uncertainty, lack of consultation and low morale.’ A focus on objects could capture the diversity of staff and roles contribute to giving probation workers a different kind of creative voice. 

Probation culture and objects 

When considering whether an abstract concept like ‘probation work’ can be represented by concrete objects, arguably a single object will not do justice to the diversity of staff and roles in the profession, whereas a collection of objects might elucidate a rich and more inclusive picture. Probation work is a contested issue and even the title of the people undertaking the work is contested, with some preferring ‘Probation Officer’ over ‘Offender Manager’.

The Confederation of European Probation states that probation: 
…relates to the implementation in the community of sanctions and measures, defined by law and imposed on an offender. It includes a range of activities and interventions, which involve supervision, guidance and assistance aiming at the social inclusion of an offender, as well as at contributing to community safety (CEP 2019). 
It is even less simple to describe probation culture: what the work means to staff. And perhaps it is even harder to identify visual symbols connected to the work. Mawby and Worrall (2013) identify cultural characteristics in probation under five headings: motivation, artefacts, job satisfaction, meaning and (re) presentation. Following their interviews with over 60 probation officers they note that in relation to artefacts as cultural characteristics there is a lack of ‘visual cultural symbols’ (2013: 141). They lament that the prison, courts and police have clear visual symbols while probation has nothing comparable to the police helmet, uniform or gadgetry, the prison officer’s keys or the court’s architecture or wigs. 

Probation and visual methodologies 

Research considering identity in probation practice has mainly involved semi-structured qualitative interviews (see Robinson and Svensson 2014). In cultural criminology, there is a growing use and recognition of visual methods in research. The Routledge Handbook of Visual Criminology (Brown and Carrabine 2017), for example, is an anthology of the use of imagery in criminology. There are two chapters that address the visual in probation, the first by Worrall, Carr and Robinson, the second by Fitzgibbon, Graebsch and McNeill. The former involved photovoice and probation officers taking photographs of their working environment. This was to elicit discussion to open a window on the environment where probation supervision took place. The latter involves photo-elicitation. This project was interested in how people experience supervision and asked participants to photograph their experiences which were then discussed with the researchers. In probation research, Healy and Fitzgibbon (2018) present some of the benefits of a visual approach, in Supervisible. Their research into experiences of probation supervision using photo-elicitation allow researchers to step into another person’s lived reality. Using photography allows the researcher to elicit new information not captured previously using verbal methods. The use of photographs can also be seen as truly collaborative with the research population by empowering experts in the field and co-researchers to represent what probation means to them (see Fitzgibbon and Stengel’s research with women, 2018). 

Conclusions 

The curated objects in Doel’s Social Work in 42 Objects represent metaphor, personal, practical, historical and the socio-political. Many objects cut across categories. For example, the theme ‘tools of the trade’ included a picture of juggling balls, which represented the metaphor of keeping many balls in the air, but also an aid to managing stress. 

The theme of ‘social work on the move’ included a car. This was a car the participant had owned since training, where they had reflected, laughed, cried and used as an office. The theme of ‘documenting social work’ included the Magna Carta, a cartoon image, the mental health act, guidance and the cartoon strip of ‘Clare in the Community.’ 

Similarly, we have started research to tell a story about probation practice from the photographs of objects. We will act as curators, classifying and grouping the submitted objects with the accompanying descriptions from practitioners.

We will build on and borrow from Mark Doel’s research: 
If this were a physical exhibition of artefacts, various rooms would house collections of objects illustrating different themes; in this spirit I set about arranging the objects into smaller collections (Doel 2017:7).
Following Doel’s approach we will arrange the objects in smaller collections along themes that emerge and will post the results on a blog site. Doel’s work reveals a rich, textured, colourful culture in social work through the objects submitted. He argues that this is to ‘give expression to what social work thinks it is and ‘stand up for social work’ (2017:9). We are planning to do something similar for probation work. 

Andrew Fowler and Tom Brown
Sheffield Hallam University

--oo00oo--

Probation in Objects website:-

About

‘Probation in Objects’ is our research in which participants provide a visual representation (object) of how they feel about their experiences of the Probation Service. Through this collective effort, we want to capture the significance of ‘Probation’ in the United Kingdom and internationally from those who have lived it. These are exceptional times, with the reformation of probation in England and Wales and the global impact of the pandemic. This reminds us of the importance of recording shared experiences for past, current and future generations.

This project builds on the excellent work by Mark Doel, who inspired our research with his book Social Work in 40 Objects. Please visit Mark’s site for inspiration: Social Work in 40 Objects

You can read about our project in issue 17, 2020 of the Probation Quarterly, by the Probation Institute: Probation in Objects in the Probation Quarterly

39 comments:

  1. Good morning Jim and wonderful to see you writing about our research! The website is still in the Beta stage although is near completion and we are really looking forward to releasing on Social Media more generally. The submissions we have had prior to our official release have been wonderful. It is humbling to see how people feel about their time in the Probation Service through their choice of 'Artefact'. We aim to reach all grades of staff in the NPS as we want to be inclusive for everyone to have the chance to represent what the service is / has been in their lives.

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  2. And Jim, please do feel free to submit an Artefact! If you have a quiet space, just close your eyes for 5 minutes and think what images come up when considering your connection to the Probation Service. At first it maybe words, but if you wait, pictures will start to join your thoughts. Then you are off. Get a picture of your Artefact and think what you would like to say about how it relates to your journey, The participant information should be on the website (even in beta version) if not, please do email on Probationin40Objects@shu.ac.uk. Have a lovely day and go gently. Tom, Andrew and Charlotte

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    1. I have indeed had several - actually a few - images in my head and, somewhat alarmingly, that probably might say way too much about me than I might feel comfortable sharing right now. 'Jarvis' has already been taken I see - my copy came with a hand-written note of welcome from the Chief and a name plate for my own office door! (Confession - I never consulted Jarvis). Thanks very much for responding so quickly and no doubt we all wait with great interest to see what transpires. Cheers, Jim

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    2. "My own office door" is probably the object that - had I ever had one - might have kept me in the service. There was precious little opportunity for reflection in the open plan offices I worked in, apart from during late night reporting, by which time I was usually too frazzled to feel the benefit. I do accept there can be some benefits to open plan working, not least the exchange of views and advice between colleagues, although I also suspect that genuine team spirit might have been higher if we had better chances to 'escape' from each other at times!

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    3. Morning Jim, yes I get that, I have so many that went through my head! I know which one I want to use but have held off until people have the chance to respond first!

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    4. From Tom: Anonymous, great idea! please do feel free to submit that as an entry!

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  3. How about ‘ The Probation Directory,’ compiled by a working probation officer and listing every probation practitioner and office address in the country.
    I was thrilled at seeing my name published for the first time in the 1992 edition and felt that two years of hard work and study had been acknowledged. It was an invaluable tool for tracking down individuals when cases transferred across borders especially as in those days, people would remember who their previous probation officer was and would also give an invaluable insight into what had or hadn’t been done for them in the good old social work days

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    1. Known our way as the 'Napo' Directory, compiled by the incomparable Owen Wells. Copies were much sought-after and jealously-guarded in any office. As you say, really good to see your name in print. Still have mine.

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    2. In programmes the trusty Flip Chart & pens !!

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    3. Discontinued directory these days we have probation finder it is a lot more secure and modernised no books clutter discreet safer for staff a move forward.

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    4. From Tom: Flip Chart and pens, absolutely, I used to use them in individual sessions too, most notably when service users had childcare issues on the day of their appointments!

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  4. Replies
    1. Belatedly, but yes - even though there's still no death certificate; no formally agreed cause of death nor any recognisable corpse.

      Its about time too.

      Now we can properly grieve. We can call out the tory mummers who killed probation then claimed it never died. We can recognise & address the doppelganger that the tories have replaced it with. We can finally see it for the pale shadow it is, the travesty they've dressed up & presented as a 'probation service'.

      Its time for that Damascene conversion:

      "And immediately there fell from his eyes as it had been scales: and he received sight forthwith, and arose"

      "Your construction
      Smells of corruption...
      You want a revolution behind your eyes
      We got to get up and organize"
      https://www.youtube.com/watch?v=UpXuFTQ_suI

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    2. Tom: We were very aware as a team that actually there is very little celebration of Probation as a service. We've seen (and felt) the changes, particularly in TR times and we felt it was about time to reclaim (and create) an identity for people to explore and relate to. We also want people who consider becoming Probation workers to understand the feelings that come from working in (what we feel) in an incredible profession.

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  5. Very borin. That’s ain’t anything about probation. Too many people on here talking about the good old times and not living in the present

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    1. Yes that's fair 8n my mind. I recall pre bloody flip chart and pens. The days officers forged all kinds of relationships with offenders and some endured to life changes. I was in youth team and adult supervision. No one saw a chart or self help video. Probation had problems in many ways but the management drive to record and stats sent us up this road. The change reflects the social mood destroying the best of each of our best career times. However if your working a 30 plus year career these days this change from where you started has to end up different. Whether the developments are good for us or what the politics require we don't get a say. Its change or die now.

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    2. Tom Brown: I hope there's something for everyone! Images are not for everyone and when people submit onto the website, we ask them to include writing too to explain why the image is important.

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  6. My image or Artefact - People used to say of me that if I were unlucky enough to be cut in half that I would be like seaside candy rock with the word PROBATION running through me...I corrected them by saying that after having experienced being denigrated whilst in CRC and then renationalised into Civil Service NPS the word running through my candy rock interior is now BETRAYAL...

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    1. Tom Brown: Me too! I am not now an active Probation Officer and still have to correct myself when people ask what I do. Maybe you could submit the picture of candy rock and explain in your narrative? I am still fiercely proud of Probation, of having worked there, and the range of amazing people who are, and have been, connected to it, I have experienced every emotion possible during my time in the Service.

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  7. Diary and pen. I’ve carried these to every supervision session.

    No laptop or panic alarm. Just a pen and diary for my probation work. Sometimes a paper worksheet too.

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    1. Tom Brown: Please add it (if noone has already used the picture!) I think all of us came in with that, and of course our diary!

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  8. Colleagues who were characters and you could talk about interesting things other than Xfactor , now all daft , keyboard nodding dogs on the whole

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    1. If you can capture that feeling in a picture, that would be great, we only ask that you think about the way you phrase things to avoid unintentionally offending people (we hope that school children will also look at the site)

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  9. Very very borin 2day. No decent topics. Just moaning. Everyone thinks they know best. I love this job. Life too short to be unhappy. Leave if it’s not for you. Simple

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    1. I'm sure Jim would be happy to publish a blog from you about why you love the job, 17:24

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    2. Another one that takes a wage and shares their recipes on face book.
      If you love the job as it is then you are in the wrong job.
      Better off in Lidl, we need better.

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    3. @17.24. I love this job too. It’s why I stay. However it’s also why I point out how awful the state of the service is.

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    4. Tom Brown: For us, remembering the essence of why people still stay in the service, despite the really difficult challenges (I'm being diplomatic, happy to have a cuppa and properly discuss) is maybe the best reason to form a gallery of why we fight to exist as a service. If you look at Mark Doel's work (which is about Social Work) we found it incredibly moving and really helped connect with their service. For me, Probation workers (all roles, grades) are incredible people who just are not seen in the public anywhere near as much as they deserve.

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  10. Heard in the grapevine that West Kent NPS are on its knees again having had a lot of help from an organisation

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    1. What organisation

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    2. Border force probably. 40000 float in on a dinghy land in Kent get fed clothed cash and long stay by the sea in hotel at 150 per nite. We got homeless in all counties I can't get rent guarantee scheme for offenders. I can't get council or b and b . I got two cases in a tent in town got a council eviction notice with alternate. Makes you wonder who's side we are all on . Its not working for anyone now.

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    3. Are you pushing a harder right view here. It is thatcher style selling out council stock that led us to a renting culture of both private associations and rich dual property owners on rent to buy. None good but the priorities are all lost to an overloaded migrant need. None of which may have been foreseeable but in places where the locals cannot get accomodation and the council rates are paying 1000 a week to house in fairly luxurious hotels a family off a boat these arrangements for arrivals will trigger angry views. Resentment possibly worse after the arson attack in Kent. Nonetheless housing rates are incredible and these are spent on nothing that really benefits communities.tbis is the Tory failure of thatcherism and their current policies and failing to have managed a lawful immigration policy . In th meantime their richer gated communities won't feel or appreciate decimated high streets and the lost culture of what was British . Overcrowding and the London murder rates are all indicators social policy needs some TLC fast.

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  11. More wanky shyte from HMPPS to make yer dizzier than a 6 day home secretary or a 45 day prime minister:

    https://www.gov.uk/government/publications/strengthening-probation-building-confidence-monthly-bulletin/probation-service-change-bulletin-issue-14-october-2022

    * "We have delivered a big, very complex Government programme on time, to budget, much of it in a global pandemic... We have completed 47 delivery priorities out of 69 based on the target operating model."

    Erm, 47/69 = 68%; surely delivery on time & on budget would be 100%?

    * "People on probation recently released from custody residing within Approved Premises will now be randomly tested for 14 different types of drugs as part of a £1.2 million initiative to reduce reoffending."... thereby generating thousands of new offences to be dealt with by overcrowded courts

    "We continue to expand electronic monitoring capabilities..."

    Now it includes anyone on probation for acquisitive crimes or serving standard determinate sentences of 90 days and over; again increasing the likelihood of new offences by many thousands. The courts will be so pleased.

    And thus we return to the love of Rabb's life. No, not Strong White Romeo but another ultra right wing woman, Ayn Rand:

    “There's no way to rule innocent men. The only power any government has is the power to crack down on criminals. Well, when there aren't enough criminals, one makes them. One declares so many things to be a crime that it becomes impossible for men to live without breaking laws.”

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    1. And better yet, all you probation shills now work for the very government who are increasing the criminal base.

      Enjoy the sound of the King's shilling jangling in your pockets as you condemn your caseloads to the revolving doors of custody.

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  12. 1904 - don’t know. Maybe just some POs - apparently the Head got rid of them

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    1. Head Kent is a bloody clown anyway!!

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    2. And left his staff to drown at a time they were already gasping for air. It’s a disgrace. Whatever happened to looking after your teams needs before your own as ‘head’. Probation is going under and all the task force can do is bring in a traffic light system. Wow - some great innovation there! Not.

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  13. @23.09 nice to see some old fashioned racism. More and more of it on this blog. No wonder Probation is such a shit show. Here's to the end.

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    1. I think that's a bit too far there was no view to any position than what's happening . Your stirring up nothing . Let's look at braverman for incredible statements.

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