Wednesday 6 October 2021

What's Probation For?

Preamble

I have previously noted that for months we have jogged along on roughly 1,000 hits a day, the platform having gently gone downhill since the heady days of 2015. But Mondays Guest Blog saw a rise to 2,000 and yesterday the tally was 3,300. What I hope this demonstrates is that there is a continuing appetite for some serious discussion regarding our parlous state and where we go from here. 

The role of academia has been mentioned several times over the last few days, so here is a contribution (with references omitted) from one such in the current PI Quarterly:-  

Probation: what next and who decides?

Sam Ainslie considers recent attempts to increase probation’s profile after unification and asks what these conflicting portrayals of probation mean for the future of the service.

I have previously argued that there is a need to address the dissonance and instrumentalism within probation policy and practice documentation, to provide a clear mandate for desistance-supportive practice and greater alignment with the values of practitioners (Ainslie, 2021). The unification of probation services in England and Wales at the end of June 2021 has inevitably heralded a raft of new documentation and communication from key policy personnel seeking to engage with the 16,000 probation staff across England and Wales and the general public; crucially, this includes the 220,000 individuals subject to probation intervention. With this in mind, I’ve returned to the work of Weiss and Wozner (2002) to explore which ‘model’ of probation has been communicated during the unification process and to consider ‘what next for probation?’ and ‘who decides?’. 

Based on a review of probation literature, Weiss and Wozner (2002) outlined 10 alternative models for probation services based on key variables including underlying perceptions of the causes of crime and the goal of punishment; the aims of probation; the key audience for intervention; the strategies used and the role of probation practitioners. The models sit within two main categories where probation is either perceived as an alternative to punishment (with little emphasis placed on control, surveillance or enforcement) or as an alternative form of punishment (where emphasis is placed on responsibility for offending behaviour and minimal attention is paid to support and care functions). Whilst acknowledging the considerable debates that exist about probation practice, Weiss and Wozner argued that the 10 models can be used to define probation and assist with ‘locating and identifying changes in approach’ (2002: 85). What follows is a reflection on the ‘models’ that are suggested in recent probation communication and documentation. 

In a video deployed through Twitter in the week of unification, the MOJ present probation practitioners as ‘crime fighters’ who use technology (polygraph tests and sobriety tags to name just two) to monitor ‘dangerous offenders’ and ‘protect the public’ from serious harm.

This vision of probation characterised by enforcement and surveillance, and where the public are identified as the ‘client of protection’ resembles Weiss and Wozner’s ‘supervision’ model (2002: 101) where the aim of probation becomes imprisonment and incapacitation is the prevailing philosophy of punishment. At best, it suggests an approach aligned to the ‘retribution’ model where the aim of probation is punishment in the community with a singular focus on public protection in the absence of supporting service-user change. 

This positioning of probation is arguably at odds with the messaging from HMPPS in recent months. The Target Operating Model for Probation (HMPPS, 2021) declares that the purpose of probation is to ‘Assess, Protect and Change’ and aims to protect ‘against further offences’ whilst ‘addressing the harm caused by the original offence’ (2019: 6). So here we see again the ‘retribution model’ with the positioning of the public as the client in need of protection and an effort to present probation as a ‘robust and effective’ alternative to custodial sentences which can be delivered through resource brokerage. Here we also see evidence of Weiss and Wozner’s ‘case management’ model where the primary role of practitioners is to assess need and broker interventions. In a positive development there is a commitment to using non-stigmatising language, although there is clear dissonance between this and the MOJ communication used to promote the unified service to the public. 

Further dissonance is evident with the Target Operating Model’s commitment to using unification to ‘reinforce’ probation ethics (2021: 6). Whilst these are not outlined in the document, a footnote provides the link to the Probation Institute Code of Ethics. Listed in primary position is the belief in the capacity of service-users to achieve a change for the better; a belief consistently communicated by practitioners in the course of probation research despite organisational turmoil and change (Ainslie, 2021; Deering, 2011). This belief is closely followed by charging probation with responsibility for the promotion of social justice and social inclusion, and therefore an alignment with Weiss and Wozner’s ‘reintegration model’. Here probation practitioners are tasked with working with service-users and the community (both positioned as clients for change) to achieve ‘mutual tolerance and positive relationships’ (2002:91) with the aim of community integration and the delivery of rehabilitation. So, whilst the Probation Institute position does not align completely with Weiss and Wozner’s ‘radical socialist model’, the commitment to social reform, community change and empowerment of service users suggests some overlap. 

Finally, the Chief Inspector of Probation provides yet another vision for probation as deliverer of ‘effective programmes’ that seek to ‘prevent re-offending’ and ‘properly support and inform victims’ (Russell, 2021). The focus here on probation work as a vehicle for crime reduction and public protection, but with a foregrounding of commitment to victims is suggestive of Weiss and Wozner’s ‘justice model’ intertwined with the assessment and brokerage aspects of the ‘case management’ model that has prevailed in England and Wales in the last 20 years. Here it would seem that the vision of probation continues to be influenced by an efficiency credo that is characterised by pragmatism and efficiency (Rutherford, 1994).

Implications

Somewhat ironically then, at a time of unification there would appear to be continued dissonance in terms of the stated aims of probation and the underlying values and principles that guide probation work. This dissonance is nothing new to probation practitioners or those who research probation work. It is however disappointing given the potential impact on staff morale and occupational identity already weakened by Transforming Rehabilitation. Arguably this dissonance does little to aid public perception of probation and instead (if we consider the MOJ portrayal) has the potential to strengthen the structural barriers experienced by people on probation in the form of further discrimination and ‘othering’. 

Finally, as an academic with responsibility for teaching PQiP students, I find myself considering the impact of this dissonance on recruitment and training under the unified model of probation. When applying to become a Probation Officer, which ‘model’ of probation do trainees believe they will be delivering and how equipped are they to navigate the potential conflict between their values and the stated organisational aims? As Weiss and Wozner rightly conclude, ‘most aspects of probation are the subject of considerable debate’ (2002:86), and it looks like this debate is set to continue despite the opportunity provided by unification to provide a more coherent vision of probation for the future.

Sam Ainslie 
Senior Lecturer in Criminal Justice Sheffield Hallam University

13 comments:

  1. The parallels continue - this is being said of Brexit (courtesy James O'Brien, LBC):

    “You should have been prepared for the stuff we swore would never happen” is a remarkable position to take. Never underestimate the seductive power of a lie that lets people deny that they’ve been duped. However flimsy & transparent the lie may be.

    And thus it was for TR.

    So where now?

    My money (if I had any - thanks, thieving CRC bastards) would be on developing the theme of parallels, hoping that someone could provide the advise, assist, befriend elements that the current faux-probation does *not* provide.

    Let's not be unrealistic - HMPPS have a firm grip on 'probation', however false that label may now be. So its time to bring on a new provision.

    A philanthropic exercise via the third sector is the most likely nursery for this new child - as it was back in the late 19th.Century. "In 1907 this supervision was given a statutory basis which allowed courts to appoint and employ probation officers"

    No private sector profit-driven bullshit, no fascist government departments - leave them to wrangle the inanities & technicalities of sentences & their pretend science of 'risk management'... grow a team of nationally unified professionals who can bring care, nurture & true rehabilitation back into the light.

    In next to no time there'll be a queue at your door wanting to purchase your services, wanting you to develop training & learning for *their* staff.

    SureStart; Substance Misuse providers; Community Mental Health Schemes; Homelessness Projects - these are the places where it could all start. It needs an umbrella organisation, a costed plan & a philanthropist or two to fund it.

    There are 51 cities in England & 6 in Wales.

    So start planning now for a summer 2022 launch.

    50 staff across England & Wales @ £20,000 p.a, 24 hours/week = £1m salary bill.
    £3m year 1 budget inc national director with oversight, IT & on-costs.
    Staff = already trained/qualified (social work, probation), min 2 years' experience in criminal justice frontline work...

    Over to you...

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  2. https://www.gov.uk/government/news/offenders-to-pay-back-society-more-visibly-under-90-million-plan

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  3. "When applying to become a Probation Officer, which ‘model’ of probation do trainees believe they will be delivering and how equipped are they to navigate the potential conflict between their values and the stated organisational aims?"

    The the rub of it, and it's a two headed coin.
    Probation services have great influence over those being supervised. They can have a great degree of influence on the future success or failure of those on their case load.
    When someone rocks up at the probation office after release to meet their probation officer for the first time, they have no idea of what model that probation aligns themselves to. With so many models and approaches to be found all under the one banner of 'probation' then surely that makes the future success or failure of an individual somewhat haphazard?
    Two codefents with the same offence but two different probation officers are likely to have completely different experiences of probation, and probably different degrees of success.
    Probation has been brought back together again, but I'd argue that it's far from unified.

    'Getafix

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    1. Great comment as always Getafix. My model is basically "We are all in this together" and I will work my hardest to get us through to the end of licence/order, and to avoid custody/recall/breach if I possibly can. And then across the office desk, I hear a colleague say "S/he is a nasty piece of work". We "We" are going to have to fight for a social justice/therapeutic ethic to survive, in the face of the people whose people read the red-tops

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    2. And in truth for people in probation that vote and support the Tory Party.

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  4. Good article: it made sense of my experience over the last year or so: depending on who is delivering the training, the message about the role ethics and theory base shifts.

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  5. The great debate. Is probation a social work agency or an enforcement agency? The failure to answer this has for years been sprinkled with JDFI management instructions and a touch of increasingly less-evidenced based programmes and interventions.

    The reality is that at the point of holding 30+ cases you’re working in neither, because the emphasis is on task completion.

    MAPPA, Oral Hearings, SFO investigations and a target driven performance culture removed the value base. Low pay, inexperienced managers and poor conditions meant Advise and Assist became a luxury, Befriending frowned upon, so assessing and monitoring is all what’s left.

    Bottom line, probation needs to change itself before it can change others. I came across this today which shows the sorry state of affairs. Not much change in 20 years !

    Probation service must ‘reset and raise’ standard of work with ethnic minority service users and staff urgently 16 Mar 2021

    https://www.justiceinspectorates.gov.uk/hmiprobation/media/press-releases/2021/03/raceequalityinprobation/

    Probation service 'racist' 22 June, 2000

    http://news.bbc.co.uk/1/hi/uk/801451.stm

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    1. Probation service must ‘reset and raise’ standard of work with ethnic minority service users and staff urgently

      Probation services must show greater consideration and confidence in their work with black, Asian and minority ethnic service users and staff, according to a new report.

      Her Majesty’s Inspectorate of Probation found the probation service’s focus on racial equality has declined since Transforming Rehabilitation reforms were introduced in 2014.

      Inspectors also found the service has no specific strategy for delivering activity to ethnic minority service users.

      More than 222,000 people are supervised by probation services across England and Wales. Around a fifth of people on probation are from black, Asian and minority ethnic backgrounds.

      Chief Inspector of Probation Justin Russell said: “This has been a challenging year for probation staff and I pay tribute to the way they have pulled together to respond to the Covid-19 pandemic. But the service faces other major challenges too – not least, ensuring that every service user, whatever their background, gets proper support and supervision.

      “In this inspection, we found very little evidence of probation officers speaking to service users about their race, ethnicity or experiences of discrimination. Some officers – by their own admission – avoided talking about these issues altogether.

      “Data about race, ethnicity and religion was missing in almost one in 10 inspected cases. Sometimes staff met with individuals who had experienced discrimination or trauma, but no issues were recorded on their file.

      “These are disappointing findings. We have concerns about every stage of probation supervision from the quality of pre-sentencing reports – we found 40 per cent were insufficient in considering diversity factors – to the way that ethnic minority service users were involved in their assessment and sentence plans.

      “Probation officers need to find out as much as possible about individuals to support their rehabilitation. How can you help someone if you don’t know what their life is like?”

      Some individuals cited it was difficult to engage with probation because of previous negative experiences with the police, prison staff or with white people in other positions of authority.

      Some service users reported their probation officers were kind and well-meaning but did not understand their heritage, culture or religion.

      Links with local community organisations are poor and culturally-appropriate services are rarely commissioned. There are also few programmes to address racially-motivated offending.

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    2. A damning report on the Probation Service says it is "infected" by racism.

      The Chief Inspector of Probation Sir Graham Smith says little progress has been made on race equality in 10 years.

      The Home Office Minister, Paul Boeteng said it was "sad and shaming".

      "There has been a systematic failure to address issues of race and racial discrimination in an adequate but appropriate way," he said.

      "Racism itself has infected the service and the quality of it to a quite unacceptable degree.

      "We are simply not prepared to tolerate a level of failure on the scale reflected in this report."

      Probation inspectors say they were shocked at what they found.

      White officers were uncomfortable at dealing with black offenders, fearing accusations of being racist, the report said.

      The inspectors were particularly concerned that pre-sentence reports compiled by probation officers on ethnic minority offenders were of a poorer quality than those on white offenders.

      Such reports are crucial in helping the courts decide what sentence to pass.

      Mr Boateng said this could help explain the harsher penalties handed down to black offenders.

      'Culture of complacency'

      Sir Graham also said black probation officers faced discrimination within their own service.

      After blazing a trail for equal opportunities in the late 1980s and early 1990s, a culture of "complacency" has set in, he added.

      Sir Graham's review found that too many black officers were failing their probationary year in the job and those who did stay on lost out on promotion.

      A disproportionate number also face disciplinary proceedings, according to the review - ordered in the light of the Macpherson report on the Stephen Lawrence case.

      The National Association of Probation Officers called for action to address the problem.

      "The probation service pioneered equal opportunities and it is still well ahead of other agencies, but Napo is deeply concerned about the number of black staff failing their probationary year," spokesman Harry Fletcher said.

      "The service needs to re-examine its policies on promoting and retaining staff."

      None of Britain's 54 probation chiefs is black, and only a handful of their 200-odd assistants come from ethnic minorities, Sir Graham's report found.

      Between 15% and 16% of the prison population is black but only half that figure find their way on to community probation projects.

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  6. https://metro.co.uk/2021/10/06/tory-mp-asks-for-payrise-as-living-on-81k-a-year-can-be-really-grim-15371935/

    A Conservative has spoken out about the struggles of living on an MP’s salary on the day Universal Credit has been cut for the most vulnerable in the country.

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  7. HUGE MAJORITY VOTE TO REJECT THE PAY FREEZE

    Dear Xxxxxxx,

    Members of all three probation unions have voted overwhelmingly to reject the attempt by the Government and the Probation Service to impose a pay freeze on them this year.

    The results of the union’s indicative pay ballots are as follows:

    Napo: 99% of members voted to reject

    UNISON 98% of members voted to reject

    GMB: 86% of members voted to reject

    In light of these highly significant results, the unions have today formally rejected the pay freeze proposals and asked Probation Service senior management to re-open talks to reach a decent pay award for our members this year.

    It is no surprise that members are angry about the way the Probation Service is treating the workforce:

    * This is the 11th year of pay freeze in the last 12 years

    * Pay points have increased by only 1% during this period

    * Probation salaries are no longer competitive

    * And a staffing and workloads crisis has resulted as staff
    leave to find better pay

    * Inflation continues to grow – up by 4.8% in August

    * Food and fuel prices are going through the roof

    * Members face a 1.25% increase in their national insurance contributions next April.

    We face a log jam of unresolved pay issues, such as the APRW pay uplift, outstanding job evaluation reviews, the deletion of pay band 1, the managerial review and probation pay manual promised in the 2018 pay award, and confusion over unsocial hours pay.

    In addition, the Government’s attempt to impose a pay freeze on probation staff has undermined all the joint work we have been undertaking with the Probation Service on pay reform at a critical time in these negotiations.

    So we well understand the strength of feeling among our members and we are determined to try to deliver a better deal for you on pay this year. Napo’s Probation Negotiating Committee have met to review the results and have agreed our recommendation that If the Probation Service refuses to return to pay talks the unions will consider what further action to take. If necessary, this could include moving to industrial action ballots. Your negotiators will of course do all they can to ensure that such an option is a last resort.

    We also wanted to express our appreciation to Napo members for voting in such high numbers in this indicative ballot.

    Napo AGM to debate the pay situation

    Napo’s 2021 Annual General Meeting takes place in Newcastle next week (14-16th October) and the pay ballot result is bound to generate a major debate at Conference.

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    1. "Napo: 99% of members voted to reject"

      1. How many members of NAPO are there?

      2. How many of those members voted?

      3. 99% of ALL members? Or 99% of those who voted?


      For the sake of balance & fairness, the same questions go to Unison (more than 1.3 million members) & GMB (over 608 thousand members)...

      ... anyone going to conference who might want to ask about the FACTS of these statistics?

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  8. It gets worse!

    Race issues sidelined since probation service shake-up, says watchdog Tue 16 Mar 2021

    Inspectors heard distressing stories of inappropriate behaviour by white staff towards minority ethnic staff including instances of stereotyping, racist and sexualised language, and false allegations. In one shocking case a probation officer was propositioned by a white male colleague because “he had not had sex with a black woman before”.

    https://www.theguardian.com/uk-news/2021/mar/16/race-issues-sidelined-since-probation-service-shake-up-says-watchdog

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