Wednesday 5 May 2021

Questions

In trying to bring things back to probation rather than politics, I sense that in all sorts of ways we've reached a crossroads on here and its rather neatly summed up by this yesterday from regular contributor 123Me:-

Post Bank Holiday thoughts... I am retiring soon and have been wondering about post retirement for myself? Do I forget Probation and the difficult recent years as both a CRC and NPS worker? Probably not but there doesn't seem much out there for ex Probation Service and Probation Officers in retirement. Interested in what people think, is a WhatsApp group a possibility or some other way of connecting with like minded people? I am also interested in discussing why we need to be anonymous on this Blog - for many people this is solely necessary to prevent either CRC or NPS Managers coming after us. I shall also ditch my 123me confidentiality shortly before I retire as I can't see what else could be done by Management to further wreck my career in Probation...

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Good luck 123 your getting free. I was aware of a Napo group wanting retired members rights. I think it was started by one of the older reps clinging onto nothing. I don't think it took off. Whatever flag you fly I hope you continue to contribute to JB enjoy some of your views.

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It's all about privatisation & money - again!!

https://www.theguardian.com/uk-news/2021/may/04/usman-khan-mentor-visits-stopped-weeks-before-terror-attack-inquest-told

The convicted terrorist Usman Khan stopped getting regular mentor visits aimed at preventing him reoffending because of a Home Office contract dispute weeks before his deadly attack at Fishmongers’ Hall, an inquest has heard.

In November 2019, within a year of being released from prison on licence, Khan killed Jack Merritt and Saskia Jones at prison education event at the hall. An inquest into their deaths was told that initially after his release Khan was “making progress” thanks in part to twice weekly visits from mentors under the government’s desistance and disengagement programme.

But these visits suddenly stopped in August due to a contractual dispute, the inquest was told. It also heard that this occurred at a “critical” stage when Khan was moving out of an approved probation hostel and struggling to find work. And weeks later police became alarmed about Khan becoming isolated, the inquest was told.

Phil Bromley, Khan’s counter-terrorism probation officer, confirmed to the inquest that Khan was progressing well with the help of the mentors in May 2019. Jonathan Hough, QC, counsel for the inquest, read out an assessment Bromley made of Khan at the time. He said: “On 15 May 2019 you record that: ‘Usman Khan continues to make good progress. Working with a practical mentor twice a week, although this may reduce to once a week. Also engages with religious mentor once a month’.”

Hough told the inquest at the Guildhall, London, how these mentor arrangements came to a sudden halt. He said: “He [Khan] had had these mentors coming to see him once or twice a week, and then it stopped, because I think of a contract issue between the companies that provide the mentors and the Home Office.”

Bromley confirmed the lack of mentors hampered Khan’s efforts to find work because under his licence arrangement he was not allowed to access the internet without supervision by a mentor. He said he and Khan’s main probation officer, Ken Skelton, tried but failed to find replacement mentors. He said: “I don’t think we came up with a solution because of the time and what happened. We were looking at potentially either Mr Skelton or potentially I think it was Ixion who are an agency that we were working with with Mr Khan … but we never got there.”

Henry Pitchers QC, counsel to the family of Jones, read an email from Bromley in September 2019 expressing concern about the lack of mentors following the contractual dispute. Bromley’s email said: “We are at a point of transition for Usman given he’ll be moving on from approved premises soon, which is always a critical stage. So the timing isn’t great. So I would certainly support him being assigned another mentor if possible.”

Pitchers said: “We know that no mentoring took place in September, October, November, and that that lack of mentoring, would mean an absence of potentially protective factor.”

Bromley replied: “Yes.” Weeks later police expressed concern about Khan becoming isolated and raised this at a multi-agency public protection arrangement (Mappa) meeting about Khan. Hough said: “Staffordshire special branch had concerns about him being socially isolated. And that was raised both in the Mappa meeting in November 2019, and in some email communications.”

Previewing evidence to come, Hough said: “We are likely to hear that seasoned professionals in this field had concerns or expressed concerns about Mr Khan being socially isolated, so not simply a business as usual matter but specific concerns.”

The inquest continues.

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I find this piece so sad on so many different levels. My heart goes out to the probation officers involved, the victims and indeed Mr Khan's family and friends.

My sadness is about the principle of "outsourcing" and how process driven probation has become - this is NOT a criticism of any staff members involved, rather how disposable and mechanistic services have become - so replacing one paid mentor with another, as if Mr Khan himself had no say in who he would spend his time with as someone was accompanying him to use the internet. 

I don't disagree at all that a strong mentor/mentee relationship can have powerful impact for some people...what I do disagree with is the disempowering of the probation/probationer relationship, which is no longer valued as itself a vehicle for such a relationship.

I look at these new "contracted out" services under the new "Target operating model" - ETE, housing, personal wellbeing, family support, drugs/alcohol, mental health services, GP, jobcentre, accredited programmes....is this new model expecting service users to attend with 9 different agencies/professionals? And if so, precisely what exactly is the role of the probation officer - to "manage the risk" I'm told - quite how anyone would want to engage with me when I myself, directly, have nothing practical to offer and therefore how can I be expected to "manage risk" when the service provision is so fragmented among so many different agencies I don't know? 

Can anyone else help me here? As I say, no, I don't consider that probation should "only" be delivered solely through one individual - but should I be worried about the case management approach which the Target Operating Model seems to aspire to?

I used to love delivering supervision sessions; an example might be practicing an interview let's just say, which has underlying links with addressing risk factors relating to gaining improved confidence, life skills, interacting appropriately with others, expressing yourself - or shall I just say "thinking skills" in OASYS speak. Nowadays, would I be criticised because my job is about "motivating him to attend ETE", or "referring him to TSP"? I'm aghast at what probation has become.

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Being 'in denial' doesn't mean one necessarily denies the existence of; it more commonly means one ignores, minimises or is avoidant of the issue in hand. 

It used to be a well-understood and common frustration faced by Probation Service staff. It was a very popular trait amongst sex offenders and domestic abuse perpetrators, i.e. something happened but it was never their fault, they weren't to blame, it was always someone else who caused it to happen, they were often heroically trying to stop it happening, etc etc etc, blah blah blah, lie lie lie.

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Did anyone see the last episode of Line of Duty? The point made is that corruption often parades as incompetence. He's right. It's there all the time. Probation, Senior Management, Parliament, the PM. It's a comfortable place to hide.

14 comments:

  1. Question: How many probation staff can simply stop seeing their caseload because of a "contract issue"?

    I'd suggest that over the last ten years or so probation staff have had more than a belly-full of "contract issues" to cope with.

    Compare & contrast.

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  2. Napo have started up a retired members group again.

    I have not taken part but get occasional emails.

    I have mostly had no contact with ex-colleagues, I am an unfriendly sort of my person and my hidden neurological disability does not aid matters.

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    1. Steady Andrew. That Napo group is a shambles started by vain glory days while trying to influence jobs they no longer deliver. The world in probation left their time behind and the current should only have views on their terms and changes to situation. It was and remains a vanity project. Napo should focus on doing the fee paying members protections.

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    2. Agreed. Anon at 11.33.

      Maybe Napo should cast out Life Associate Members who paid a full subscription and were active locally and nationally over decades. My probation employer did that even before they became a so called Probation Trust.

      As a colleague warned me in the early 1980s, expect nothing. I am truly grateful for my pension and glad I did not take Mrs Thatcher's offer to convert it to a private pension in the late 1980s.

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  3. Yesterday, after a hospital appointment, I found myself sitting in a tiny but totally unoccupied beer garden, in front of a pub that overlooked the main road. All on my own, I slurped a few pints, watched the world go by, people watched, and pondered on many things.
    I pondered on 123me's comment when I read it.
    I thought here speaks a probation officer, wondering what the enevitable changes that retirement will bring. What will they miss? What will they be happy to see the back of? How might they stay connected? What will they gain? What will they lose? What will be the personal inpact of that change?
    But I also thought, that here speaks a probation officer, who has probably spent the best part of their lives trying to effect change in other people's lives. All for good reason, and all about progress.
    But change nonetheless and change is scary for everyone.
    What will life be like when the long term drug user finally beats the addiction? Life will be different, in most ways better, but what parts of that life will be missed?
    Breaking away from the people that formed that criminal network you belonged too to stop offending is a good thing, but some parts of that life and lifestyle and people will enevitabley be missed.
    Change brings both gain and forefit to whatever walk of life you lead, and you never really know the ratio until the nettle is grasped.
    Change brings many emotional impacts and different roads to travel.
    I'm sure 123me,that the wealth of knowledge and experience you've gained through your career will enable you to find (without much trouble) the right path for you.
    Quite often, the way ahead just falls into your lap in the most unexpected way.
    What ever ahead I wish you well.

    'Getafix

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  4. Thinking about retirement also but more on health grounds. Join the Probation Institute and campaign for change. Buy a new fishing rod. Resolve to go on long walks. I have been home ill since February and can't wait to be well enough to go back to work. Retirement sounds great but I prefer to work even if the employer is bad. The work and the good officers do is important.

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  5. Its hell in the crc's at the moment. Just like when we were split, resources disappearing under our noses. Staff leaving, senior management dont give a damn or if not appear to be persecuting staff. No ETE, no mentors, no accommodation advisors until after the reunification. Programmes in chaos. Staff having to get their heads around new technology but no time allotted to be able to do it. Clients still have needs and the crc's were happy to take the money and senior management paid more than in the NPS, did these people ever really care. All very good at talking the talk.

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    1. Wow sorry read this. It sounds like the employer's have learnt nothing from the last time. CRCs won't need to do anything now than wave goodbye and hope for some role on the new frame.
      I hope we see some special blog on the change over .

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  6. https://www.theguardian.com/uk-news/2021/may/05/probation-officer-not-told-terrorist-usman-khan-was-subject-of-mi5-investigation

    Jonathan Hough, QC, counsel for the inquest, asked Skelton “Were you aware, over the time that you were dealing with Usman Khan in 2019 that he was the subject of an MI5 investigation joint with counter-terrorism police.”

    Skelton replied “No, not at all.”


    This lack of information included MI5 staff attending the mappa meetings without Skelton being told they were present.

    It is utterly ridiculous that anyone is be expected to make a professional assessment of such levels of risk without all known information. Skelton was given the responsibility of making critical decisions about Usman Khan without access to significant information - information that was known but not shared with Skelton.

    Many probation staff at the sharp end will know that feeling. Its the new operational culture.

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  7. Sounds truly awful 22:34. I've said on this blog a few times that I think we should name the unscrupulous individuals that you refer to. Who is it that is persecuting staff? Who are the people who take the money but don't give a damn? Let's hear who they are please. They might well be managing any one of us in 7 weeks time!

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  8. HMI Probation Retweeted
    HMPPSInsights
    @HmppsInsights
    "Great turnout so far at today's @HMIProbation
    Insights event. Talking about importance of having open conversations with individuals from BAME backgrounds about their experiences of the CJS and developing cultural awareness"

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  9. https://www.theguardian.com/uk-news/2021/may/07/prison-psychologist-warned-against-usman-khan-release-fishmongers-hall-inquest

    Did the Probation Officer know about or have access to the psychologist's report?

    When working with a 'very high risk' prisoner in a similar establishment I had to fight both the psychology dept & the relevant prison governor to get access to their assessments. When we did get access it transpired different psychologists had reached different conclusions over the previous six years, while other reports were just sitting in the file incomplete. These were supposedly the reports dictating the work being done whilst in HMP. No wonder the lad was confused & angry & never seemed to make progress.

    I argued long & loud, making myself very unpopular with many expensive suits, but eventually got home area NHS funding approved for an independent assessment. No surprise (to me, at least) that they identified a chronic & severe mental health diagnosis that warranted immediate transfer to a high secure hospital.

    How many more undiagnosed cases remain unrecognised & without suitable interventions whilst trying to survive in the prison system?

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  10. Fascinating exchange not many minutes ago with a deeply unpleasant neighbour I find it difficult to talk to/be around (in short: greedy self-centred bigot).

    Their take on "pro-Boris" voting (note: NOT pro-Tory) is that its "a welcome opportunity for many ordinary people to validate their own ordinary behaviour". I asked what they meant by that:

    "Everyone wants to get ahead, to get on, and to do that you've got to lie & cheat & take advantage wherever & whenever you can. Its how Boris has got where he is. He's shown us that however it happens its possible to get things done, that the means justify the end, that greasing the wheels means they continue to turn."

    I think that's as good an analysis as any.

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    1. Anon 18:07 With some trepidation I decided to post this - but can I appeal for some reasoned analysis/discussion, or it simply will not get published.

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