Thursday 24 September 2015

Utterly Deluded

My attention has been drawn to a speech made yesterday by Andrew Selous MP, and delivered at the 15th Annual Criminal Justice Management Conference at the QE11 centre. This is an extract:-

Transforming rehabilitation

As part of this major programme of reform, we introduced the Offender Rehabilitation Act 2014. This made a number of changes to the sentencing framework, most notably changing the law so that all offenders released from short prison sentences now receive 12 months of supervision in the community.

These provisions came into force on 1 February 2015, and apply to offences committed on or after that date. We are therefore building up a cohort of offenders who would previously have been released from prison with £46 in their pocket and little else. Now those offenders receive statutory supervision and assistance with their resettlement back in the community.

To enable the Ministry of Justice to extend statutory rehabilitation in the community to the 45,000 offenders sentenced to less than 12 months in custody, we needed to make significant structural changes both to the Probation Service and the Prison Service. Therefore, after consultation, the 35 Probation Trusts were re-organised into 21 Community Rehabilitation Companies, or CRCs, and a single National Probation Service, known as the NPS.

As you know, transition to the new probation structures took place on 1 June last year, from which date the NPS and 21 CRCs were live and supervising offenders. Offenders who pose a high risk of serious harm to the public, or are convicted of the most serious offences, are being managed by the public sector NPS, while medium and lower risk offenders are being managed by the CRCs. The NPS sits within the National Offender Management Service, while the 21 CRCs remained in public ownership until 1 February this year when 8 new providers took ownership of, and began running, the CRCs. The CRCs are being run by a diverse group of providers, including a range of voluntary sector providers, which have experience in rehabilitating offenders. These providers will be remunerated via a system which rewards them for reducing reoffending – payment by results.

Transforming Rehabilitation also brought about substantial reform to the prison system. To support improved rehabilitation outcomes, the prison estate was reorganised to facilitate a “Through the Gate” model where offenders are given help and support from within custody and in to the community to which they will return on release. In order to do this, the National Offender Management Service established a network of 89 Resettlement Prisons in what has involved a large scale re-organisation of prisoner allocation and re-configuration of roles for a substantial part of the prison estate. Short term prisoners and prisoners in the last 12 weeks of their sentence are being housed in those prisons where CRCs provide a Through the Gate resettlement service including support to offenders for accommodation needs, employment brokerage and retention, finance and debt advice and support for sex workers and victims of domestic violence.

It has now been 8 months since CRCs transitioned to their new owners. So how is the new probation system looking? It is encouraging, given the scale of change that the probation service has gone through, that, based on the wide range of information we published last November, and in July this year, performance is broadly consistent with pre-transition levels. Probation staff in both the NPS and the CRCs have worked very hard to implement these reforms and we of course continue to support them as the new ways of working become embedded.

In regard to the Community Rehabilitation Companies all the new providers have commenced the process of restructuring their CRCs in order to implement the business models which they set out in their bids during the competition to win the CRC contracts. As the 8 providers only took over the running of their CRCs on 1 February this year these changes are in the early stages. By opening up the market to these new providers the Transforming Rehabilitation programme aimed to ensure that new and innovative approaches would be used to reduce reoffending and bring in best practice from the public, private and third sectors. Initial innovation can already be observed as the eight providers establish new ways of working, ranging from streamlining back office functions and installing modern ICT to implementing new management styles.

One of the first priorities for the new owners of the 21 CRCs was to get their Through the Gate services up and running by 1 May. Resettlement services relating to employment and accommodation brokerage, and finance and debt advice are now in place. Work continues to drive up standards of this service in both custody and the community with a view to further reducing reoffending, and we are monitoring delivery closely to ensure that these resettlement services meets the high standards set out in our design.

Intensive contract management by my officials will ensure CRC providers continue to deliver as we go forward. Contract management teams, comprising regionally-based combined teams of operational and commercial staff, are managing CRC contracts, ensuring contractor compliance and consistent levels of performance and delivery of the contract, including all statutory functions.

The Transforming Rehabilitation reforms have made substantial changes to the way we manage offenders in England and Wales. And I am proud to be a part of the team that made that happen. There of course remains much work to be done as we embed these reforms, and I would like to take this opportunity to thank probation and prison staff for their continued hard work. They are doing a magnificent job and deserve widespread recognition.


--oo00oo--

The BBC's Danny Shaw reports that HM Chief Probation Inspector Paul Wilson tells criminal justice conference his "real concern" is that resources will become so "stretched"......there'll be more "inexperienced staff" with "unrealistic workloads" & "more distant managers" in probation. It's a "worry" says Paul Wilson.

This comment from yesterday:-

It is probably true that Mr Selous is told that all of these things are in place and that things are progressing well, his managers, lackeys et al are not going to tell him they are failing/have failed are they?

Some things are in place but they are NOT working. There are too many people in place that do not know how the system works nor how to do whatever role it is they are supposed to be fulfilling. There may well be systems and processes loaded up into a map or whatever, but people can neither understand them, have no time to access them and in any event many of these just do not join up or make sense practically or otherwise.

The systems and the people within it are breaking, many have already been broken. It is simply not possible and yet those 'at the top' keep churning out huge and unreadable documents, not uncommonly followed by a revised version a short time later. The 'tools' are time consuming, inefficient and are years behind the current need, evidently first developed during a different era and of even greater concern, actively act against the ability to complete accurate and fully informed assessments.

The previously, not brilliantly, but joined up working between the CJS organisations and partnerships are fractured and as people simply have too much to do, it is becoming close to impossible. 
The CRC's are working towards bonuses, payment by results etc and yet the NPS work and achievements are just taken for granted. NAPO was originally a professional body, not a Union and yet now it seems to be doing neither role effectively, if at all.

There was room for improvement, Probation Services and Trusts had been the people fighting for many of the changes, some of what is proposed would be beneficial. However, the way this has been done has been the most appallingly, horrendously, disgustingly, inefficient, ineffective, detrimental, damaging, poorly considered, badly implemented and downright dishonest period of change that could ever have been contemplated.

25 comments:

  1. NPS is closer to meltdown in Manchester than the Chiefs ever enthusiastic blog suggests...reams of gobbledegook, the three E's...can I remind everyone that we were an award winning service and are now being held together by agency staff...experienced officers who want to transfer to the NPS are being denied by red tape....too many experienced admin staff leaving and being filled by agency staff who are off the first full time job they get (and who could blame them)...yet ACE's push for excellence...which just shows how divorced from reality the SMT's are which is why Mr Selous thinks all is going well....ask anyone at the front line...it isnt!!

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  2. Front line staff seem to be leaving when they can... In recent weeks 2 very experienced officers have had enough and left for other jobs outside of Offender Management. 3 more experienced officers will be going on maternity leave. 2 others I know of are retraining with a view to leaving when they can. Of course all will be replaced with newly qualified officers who will do fine, it just seems such a waste to be losing so many skilled staff. All part of the plan or just a complete mess? Who knows anymore.

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    1. Newly qualified Officers will not do just fine. It is already becoming apparent that they are not being provided with training that will enable that to happen.

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  3. Are you referring to Manchester CRC or NPS ?

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  4. When NOMS was created, Probation died.

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  5. What does noms actually do?

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  6. This article really drives home the benefits we are seeing from TR. Good work author. TR is here to stay :)

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    1. Yep, TR making things Shite. Super,

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    2. TR is booming in our area. My manager said we're all on target for our xmas bonus though no leave allowed in December as we have record numbers being released so ISPs needing doing.

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    3. Do you know how much your Christmas bonus is? You may find that is looks more like a £20 gift card (only accepted by certain retailers) than anything that your average city trader would be impressed by!

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    4. "no leave allowed in december"? Evidently an employer that puts targets before people.

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    5. Which area are you in 18:42? I can hardly believe what you say, although clearly I am not suggesting it to be untrue. I am in CLCRC, and a Manager. We have no Xmas bonus but colleagues and I are busy approving leave and making arrangements for cover. As usual every effort is made for all colleagues to have leave that they want, even if some compromise is required. TE has no effect on any of this, although when we do close smaller offices and move into new premises we will, I think, have greater flexibilities that could benefit all of us. 21:03 do you really believe there is «a no leave allowed situation». Nonsense.

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  7. oooo xmas bonus, now that makes it all so worthwhile...do you think it is coming from the unused EVR pot?

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  8. Dunno. I started 3 months ago.

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  9. Informative Fileon4 - shows impact of budget cuts on CPS now bossed by Jeremy Wright one of Cameron's wreckers of #probation.

    It shows how desperate is gov to cut back they will see CJS deteriorate to point of danger for public - I think it will be awful for NPS in year coming.

    http://www.bbc.co.uk/programmes/b069vtmq

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  10. Sadly it seems as if the quality of some comments has reached the point where moderation is necessary and I'm not prepared for any one contributor to monopolise things and seemingly post without some thought as to content or appropriateness. Basically I feel the ease of posting comments on this blog has been abused by some individuals of late and therefore things will have to change. It's unfortunate, but we've had a good run and I suppose it was always inevitable that the day would arrive when permanent moderation would be necessary.

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    1. Sad if its the case but who knows, JB, you may hold the record for the longest un-moderated blog?

      Some recent comments have been self-evidently stooopid, others merely abusive, offensive or deliberately obnoxious. And pointlessly so. Goodness only knows why. If I might steal a colleague's very astute observation about a persistent wastrel & abuser of resources: "they are part of society's growing oxygen debt".

      Its your call JB but I'd like it recorded that I have found this blog a professional & personal lifeline at times over the last 18 months. The insight, the debate & the expose has allowed me to make informed choices, as opposed to blindly following partisan rhetoric from either the CRC or the unions.

      To the spoilers & idiots - fuck off & let others breathe.

      To the contributors of every hue & view - thank you.

      To the blogmeister - Chapeau!!

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    2. I would like to second that and really do not wish to see this blog disappear due to the irresponsible few who are quite clearly numpties.

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    3. I agree. Feel a rush of satisfaction when the latest symptom of the omnishambles is revealed on this blog. If nothing else it stands as evidence.

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  11. Let's be clear. The only deluded people here are the British public. All the evidence of the failure of TR is there for everyone to see. The Prison Service approach to rehabilitation was always superficial and they always were and still are satisfied with maintaining the illusion. Their ubiquitous presence in NOMS, the MoJ and throughout the boards and senior management of the privateers has seen them move this art of illusion into the world of community sentencing. We now have the obscenity of organisations like St Giles Trust providing two nights b+b accommodation in order to secure the 'accommodated on release' target. No-one expected anything different. Sodexo's 'innovations' are to put less people in poorer accommodation doing less intelligent programmes with unsuitable candidates in order to continue with the charade. A 'sheep-dip' approach to rehabilitation that evrry Probation Officer in the UK knows won't work. The stats will say different because the MoJ will learn what to count in order to secure the congratulatory tone required for Selous's brieefings. Selous won't look behind the surface because he doesn't want to know that the damn thing is a hollow edifice. Like the Prison crisis Grayling failed to acknowledge; recognition would imply culpability.

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    1. "We now have the obscenity of organisations like St Giles Trust providing two nights b+b accommodation in order to secure the 'accommodated on release' target" - This has been my observation in South Yorkshire too! Though the gate into 2 night b&b, and then NFA cause of not meeting criteria for homeless section - "you made yourself homeless by being sent to prison", or "you have previous rent arrears".

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  12. Jim, it has been brought to my attention that some people who have reached retirement age since T.R have not received their pensions and despite many telephone calls and emails to Shared Services the issue has not been resolved. It has been leaked that the department do not have the information needed to identify the staff so are unable to pay them. Shared Services do not know how to resolve the issue and people are left in limbo. It would be interesting to see how many people are affected. I am aware that some are about to take legal advice.

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  13. I can't help think that there is a quite deliberate plot to close down your blog by any means necessary, one of which being the persistent posting of offensive, inane and tedious comment.

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  14. 'Wales Community Rehabilitation Company is keen to encourage volunteers and work placements.'
    Will there be ANY permanent qualified staff left?

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  15. I've just watched a disturbing yet enlightening programme about guns & associated deaths in the usa. I hadn't quite apprecisted that over the course of a year in the usa, on average, FOUR (4) people are killed every HOUR. That's one death every 15 minutes as a result of deliberate or accidental gunshot injury. I'm posting this now at approx 2am uk time, & by the time I drag myself out of bed at 7am, 20 people will have been killed by guns in the usa alone.

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