Monday, 21 April 2014

The Audit Trail

When the chickens come home to roost, the shit hits the fan, the enquiry convenes and the political obituaries are written, I absolutely agree with Joe Kuipers that there must be an unambiguous audit trail so that the blame for the TR omnishambles is pinned firmly where it belongs. That's certainly one of my aims in writing all this stuff and which the British Library has kindly indicated they will archive for posterity.

In the same vein, Joe's latest blog is concerned with putting down certain markers that will assist with the inevitable post mortem into this whole bloody mess:-  
The probation house was (and I use 'was' deliberately) a good stone house; OK, needing ongoing maintenance like any business, but built on solid ethical and principled foundations performing generally very well with limited and diminishing resources. It was a house worth defending, as opposed to those built of straw and sticks. So, what did we do in probation, in our solidly built house? Did we open the door, invite the wolf in, as we now watch the new structures being constructed out of the sticks and straw?
This is not to be a long blog, and as I have said previously, I have little new to add. It is important though that (in the language of audit) we create an audit trail of the whole TR processes, and I hope that my scribblings over the last two years will make some contribution to understanding what has actually happened in addition to those comments by other writers, as the plans potentially unravel. I have always said openly that the TR changes are a mistake, fundamentally flawed by splitting the offender groups by risk, a fallacious premise that probation has been failing and a false prediction that we could not work with the under 12 months group.
My concern is now for our staff in the throws and turbulence of moving and changing roles and functions. To this end we in our Trust are behaving properly and complying with mandatory contract variations (rather than volunteering with the implementation of TR). Whatever NOMS have said about staff going to similar jobs, in my view this is simply not the case. Can it really be argued that working in either the CRC or NPS environments is the same as the current probation environment? But job equivalence in the new structures has had to be the formal position as it created the basis for the whole staff transfer scheme.  I argued from the start that all posts in the new structures should have been filled through normal recruitment means, on the basis of qualifications, skills and competence, but when I proposed that in an early forum with NOMS it was rejected on the basis that it would in effect scupper the TR plans by creating impossible and unattainable recruitment processes within the timescale (the election timescale). Let's see if this forms part of the possible judicial review - the assignment processes and the basis of the staff transfers? 
So, how as it that the wolf got in so easily? To be fair, the doors were not flung open at the outset by probation leaders. The wolf sat outside for a bit (not for long) before intimidating the little pigs inside not to cry out. Those leaders who squealed (or cried foul) at the beginning were quickly silenced, which is when all the 'gagging' questions emerged. Then as the period of general leadership acquiescence took hold the NOMS strategy of making the senior appointments to the NPS and CRCs commenced - the natural thing to do really. Once in new roles in waiting the leadership was captured. But the capture was not entirely easy - a number of initially somewhat unwilling leaders were enticed to make their moves (I cannot go into details, but I do know this to be the case - both the people and the enticements / 'seductions'). Why were so many unwilling? Well, obvious really. They did not believe in TR. Having made the move they are now trying to make the best of it - and that must be right. What was not right though was the ease with which probation was given away, and in this respect my main criticism must be levelled at Trust Boards which I can only describe as generally supine. Even now Trust Board members await news of their £275 per day CRC possible roles when I am aware that many of them just do not believe in the new arrangements. Now I know that people need jobs, have bills to pay and futures to consider, but surely a bit more questioning from probation leadership coupled with stronger backbone and the occasional 'no' in the face of some pretty unreasonable demands would not have gone amiss? 
My last blog raised a number of issues that potential bidders might need to consider before they jump in with both feet and become the new occupiers of straw and stick houses. In sheep's clothing? Noses in scant troughs? And, I do think that some potential bidders have and are having second thoughts - for some larger businesses probation can become a 'loss leaders' as an entry point to the more lucrative prison business, but smaller organisations will not be able to stand a loss, or the delays in getting their share of the PbR? 
Some new information has come my way, which I have to speak of cautiously. In the same way that probation leaders were encouraged to move into the new structures I understand (from a reliable source) that potential providers are being 'encouraged' and 'bolstered' to stay in play. This includes especially potential primes. In addition, there must be a big question about the reliability of staff protections once delivery becomes more fragmented by a variety of employers in a more complex set of supply chains. Whilst national agreements look set to be in place for the short term how will employers create what will be necessary savings in the future without challenging labour costs - workforce costs in a people business are always high? Time will tell, but time also allows those responsible for designing and being party to implementing this mistake to move on (and often upwards) and tell a new story if it goes wrong. Remember, history is written by the victors - and I have to admit I have failed to make a dent in the march of TR 'progress'.
Will this blog make a difference? No. Does it make me feel better? No. Why do it? Some things just have to be done. How do I feel? In general very well. About probation? Mainly sad. But remember there is a plan 'B' - bringing together again the straw and stick houses of the NPS and CRCs into one sensible building. I have written about this previously. 

33 comments:

  1. The wolf got in because when the govmt says jump management in the probation service says how high! and NAPO chairs ask ....can I have a job in the new structure please?

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  2. And the new training arrangements in general provided for a non questioning , docile, process driven workforce who are too busy writing pages of useless diatribe within oasys ......

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  3. And our chair recently announced they have been given a non-executive directorship with the CRC. Along with EVERY staff member from our HQ being found a CRC position. So no Enhanced VR.

    We've been sold out while others cash in!

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    1. For clarity, I am not grumbling that HQ colleagues have jobs - just that the Commitment to honouring VR will be sidestepped (by the Trust?) for all staff who will be, post-1.6.14 or post-share sale, "surplus to requirement". Many of those colleagues would have been happy to leave with a VR package as it suited some very well. Their disappointment at being made one of X finance staff or Y HR staff or Z project managers must be acknowledged, not least because it extends their own anxieties and uncertainty.

      Meanwhile the senior management team are rumoured to be in receipt of 'inducements' to promote the TR agenda - leading to some unexpected and/or incomprehensible appointments,many of which have been "matched" rather than competitive. Presumably the swatch for the 2014 Dulux Duplicity range was used?

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  4. That is excellent news about the British Library, this blog and the comments are very much part of the history of probation in England and Wales.

    I guess there are other blogs as well and also over a longer period, the Napo Forums which are wider than just probation.

    Saying 'we told you so' will bring very little compensation when the real results of TR are counted over the long term - already, careers have been wrecked and seemingly thousands of professional probation workers relationships curtailed unnecessarily early.

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  5. I apologise for posting anonymous, but not doing so would have serious consequences that I can ill afford. The word from a very sound source is that the current flourish of jobs being made available in the CRC are a deliberate ploy to inflate the staff group come share sale. Essentially it means they can achieve a good proportion of the 30% budget cut by not renewing these jobs (most are fixed term pso, po and spo roles). Well worth bearing in mind me thinks.

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    1. From the centre21 April 2014 at 20:24

      I understand this to be an accurate assessment....

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    2. We all know a bunch of crooks when we see them. We do it for a living. These shysters are not even very good at it, just brazen and shameless.

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  6. Anything other than Probation Officers doing a good job, seems to be cited for a decline in crime. This is shy it is such a challenge. http://www.bbc.co.uk/news/magazine-27067615

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    1. I think that may just be Shell or Opal looking to be a prime bidder for a TR contract.

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    2. Many Western nations have experienced significant declines in crime in recent decades, but could the removal of lead from petrol explain that?

      Working away in his laboratory in 1921, Thomas Midgley wanted to fuel a brighter tomorrow. He created tetraethyl lead - a compound that would make car engines more efficient than ever.

      But did the lead that we added to our petrol do something so much worse? Was it the cause of a decades-long crime wave that is only now abating as the poisonous element is removed from our environment?

      For most of the 20th Century crime rose and rose and rose. Every time a new home secretary took office in the UK - or their equivalents in justice and interior ministries elsewhere - officials would show them graphs and mumble apologetically that there was nothing they could do to stop crime rising.

      Then, about 20 years ago, the trend reversed - and all the broad measures of key crimes have been falling ever since.

      Thomas Midgley at work
      Thomas Midgley, creator of tetraethyl lead
      Offending has fallen in nations whose governments have implemented completely different policies to their neighbours.

      If your nation locks up more criminals than the average, crime has fallen. If it locks up fewer... crime has fallen. Nobody seems to know for sure why.

      But there are some people that believe the removal of lead from petrol was a key factor.

      Lead can be absorbed into bones, teeth and blood. It causes kidney damage, inhibits body growth, causes abdominal pain, anaemia and can damage the nervous system. More than a century ago, a royal commission recommended to British ministers that women shouldn't work in lead-related industry because of damage to their reproductive organs.

      By the 1970s, studies showed that children could even be poisoned by chewing fingernails harbouring tiny flecks of old leaded paint from their homes and schools.

      Studies have shown that exposure to lead during pregnancy reduces the head circumference of infants. In children and adults, it causes headaches, inhibits IQ and can lead to aggressive or dysfunctional behaviour.

      If you want to understand the causes of crime - and be tough on them - you need to start with lead, says Dr Bernard Gesch, a physiologist at Oxford University who has studied the effect of diet and other environmental factors on criminals.

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  7. Are "inducements " being paid to get TR pushed through? There are implications in the blog that something can not be spoken about but is being alluded to regarding both senior staff and the primes?
    Is this bribery? Is this corruption? Should the Public Accounts Committee be following this up?

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    1. Inflating the CRC staff group prior to sale is also a legal no no

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    2. Whistleblowers everywhere - please step forward............

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    3. What areas of whistleblowing would you like?

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    4. The source of the alleged 'inducements' rumour in our Trust is a particularly untrustworthy senior manager - one who often throws comments around like a fisherman scatters groundbait, waiting for a bite. Sometimes the morsels are truisms, other times, outright bullshit. The manager in question has been responsible for numerous disciplinary hearings brought against honourable and committed staff, often resulting in the loss of excellent colleagues. I can see how the CRC world suits her well, which would explain their eagerness to announce their choice. This is the quality of effluent we have had to deal with in our Trust for years. So unless or until I have cast iron evidence, anonymous I remain for now.

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  8. In terms of our area, extra money is being thrown for over time to do data cleansing and transfer, funny how this wasn't available when there was no admin in for days and things were not done. Sad that staff are taking this up when it will be them first in line to be punted.

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  9. VR, the devil really is in the detail;
    1. firstly give the impression, to remove initial dissent from the workforce, that this may be available for all, then
    2. make the unions fight hard for this so they feel they have had some sort of victory in negotiations and concede other ( much more important to TR things)
    3. make it clear it is available to back office operations and senior management roles
    4. then err, find these post holders jobs after all
    5. so virtually no VR gets paid out savings £millions budgeted for
    6. and most cunning of all, present these jobs as the sitting ducks to disappear post split when the primes need to make their savings and when the NPS faces next years budget cuts
    simples eh????

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  10. Judicial Review bring it on!! the evidence is building now
    1. staff transferred to substantially different roles from their original despite protected terms and conditions
    2. jobs being created to protect senior managers not open to any form of competition
    3. funds being diverted from Trust budgets to alternative spending projects linked to TR so are the trusts acting Ultra Vires ? This is my favourite as I think it is a slam dunk case so c'mon unions act now

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    1. Erm, except they're on holiday. Grayling's laundry bill must be horrendous with all the pissing his pants with laughter he's been doing these last 18 months or so. Still, if he's kept the receipt we'll be paying for that as well.

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  11. Like us, the unions are spending their time reading this blog, of that I am sure so at least they are getting the message. Of course they could always ignore the wise counsel of the posters here.....

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  12. An audit trail - like...evidence..excellent idea!

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  13. Can the percentage of staff allocated to CRC rolls that are on fixed term contracts be determined?
    I think this is something that should have some serious attention.
    If the figure is significantly high, then its clear what the MoJs intention is, and thats not cricket as they say in any field.
    Can the union determine this statistic?

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  14. Probation Officer22 April 2014 at 02:18

    The little pigs will remain little pigs as they do not want to jeopardise their masters NPS/CRC pens. These so-called probation leaders were weak before TR and will be weak afterwards, and so the straw house of probation will always remain of straw. I doubt there is a 'plan b', not until it all goes horribly wrong.

    Along with that stated by Joe, there has been much questionable practices as of late. My own observations are,

    1. CRC's must be fully staffed for the sell-off, but do not expect these Fixed Term Contracts to be renewed. CRC CEO designates (our old probation chiefs) are aware of this and so are already planning staff cuts, to which the FTC's will go first, probably followed by the majority of non-frontline CRC posts. If you ask around you'll find that many HQ colleagues are already looking for new jobs.

    2. Staffing/HR issues must be resolved prior to the sell-off which is why TR grievances were quickly refused/resolved, and is why Trusts are currently ensuring managers are doing all they can to avert staff complaints and disciplinaries.

    3. Probation leaders have been instructed to "make it work", and you'll find that some CRC CEO's hand-picked their best SPO's and forced them to go with them to the private sector. Some Trusts even restructured their middle-managers beforehand to ensure those they wanted were in the right place.

    4. For those wanting to ask Napo things, forget it. This weekend it seems only Tom Rendon made the effort to respond to Aitkin's reports. I've never been confident that Napo gives us the full picture. In some Trusts they're very cosy with senior management, and the Probation Institute shows how unions strike deals with probation leaders like the PA and PCA. I think to get an accurate picture if what is going on in individual Trusts somebody would need to speak to the finance dept and see what their projections are for the end of this financial year.

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  15. Joe Kuipers confirms what we already knew: supine Trusts, a weak national framework agreement and thirty pieces of silver apiece to collaborative probation executives to compensate them for the cognitive dissonance they endured in setting up Probation Vichy. At least all this discordance can be harmonised in the MoJ sponsored smug, self-satisfied Probation Institute whose logo could be a fig-leaf, but will no doubt be a pollyannaish four-leaf clover.

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    1. How appropriate, then, that Vichy Probation is based in Petty France.

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  16. I always thought that there had been assurances given that there would be jobs for everyone at 1/6/14 and that there would be no redundancies before that so it is no surprise that lots of people have jobs where there aren't any. I also knew all along that the number of support services jobs in the NPS was limited so most of the existing support roles would go to the CRCs where they would, after share sale, be first in line for redundancies. One pundit called it 'privatizing redundancy'. The money for redundancies is already ear-marked at the MoJ so it won't cost the bidders a cent. It's an entirely corrupt and compromised process driven by dogma and flies in the face of reason. They should be ashamed.

    Rob Palmer

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    1. Only just learned that those who are sanctioned do not appear in jobless stats hence amazing fall in numbers out of work. Maybe MoJ are busy thinking of new ways to also cook the books on re-offending rates post 1st June to create a spectacular, if dishonest, impression that butchering our service was justified.

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  17. Going through this mess opens ones eye to the degree of blatant corruption and propaganda that our "democratic" government uses. This is why critical subjects are kept of the curriculum and why increasingly our children are taught to regurgitate rather than to think critically. Now I know what they talk about in their think tanks and at Davos. The process has radicalised me; do others feel the same?

    papa

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    1. I certainly feel that things are taking a sinister turn, that there is no real debate. Watching BBC news very frustrating more like a vehicle for govt propaganda. I've not noticed it before to this extent. There's definitely a wider agenda - they try something, think 'oh that was easy' and go a bit further. There doesn't seem to be any visible unrest anymore in reaction to oppressive measures though? I feel very angry but not sure where to channel this (apart from this blog!). The future scares me. I'm pointing things out to my son to at least share the perspective.

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  18. Radicalised? No, I am downright subversive now. You would never know it but I will do all I can to serve my community and do the best I possibly can for my clients and to my mind, that means ensuring TR does not work. The difference between excellent performance and good enough is a wide gulf.

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    1. I second this. The 'Trojan Horse' is alive and well and going to kick you right in the teeth.

      Caveat Emptor!

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    2. I think the bidders need to understand that they are collectively taking on 10,000+ potential whistleblowers. Never underestimate a Probation Officer's capacity for deviance!!

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