Sunday, 18 February 2018

Pick of the Week 43

I didn't rate the Guest blogger who wants the world to know how horrible it was to be on licence. He says his experiences of the probation service are 100% genuine and therefore all his following tendentious points are legitimate. The truth is the views expressed are based on personal experiences - how far the experiences are shared by others is anyone's guess. There is far too much extrapolation, generalisation and axe grinding. If you are going to write about personal experiences, stick to the facts and don't confuse them with opinions. We all have bad experiences at times and a little perspective helps us to understand what went wrong, why it went wrong and what could I have done, if anything, to have made things go better.

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Actually I think there can be a lot of justified generalisation on the other side of the desk and rightly so. Try and Imagine it from their point of view.

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‘Man down the pub’ saying last night most probation offices nowadays propped up by temps, trainees, PSO’s with few weeks training and handful of old PO workers waiting to retire. Temps there for the money (can’t blame them) hit targets to ensure time sheets are paid. Trainees mostly teenage girls with life experience of getting wasted at uni and work ethic of make up, nails and whining about parents. 

Many PSO’s fall into this group have less education, work experience and common sense than the first lot. Surprised at amount of offenders seen bringing in presents for young naive probation staff dressed for clubbing in work hours, and Court attire now become a little black dress. Young male trainees/PSO’s no better and just as arrogant, but few and far between. 

Old PO’s spend life gossipping in tea room and when put out to pasture return as temps. Staff sickness rates high, bullying managers ever present, and directors sending “what a great service we are” emails whenever taking a break from head up backside of Ministry of Justice. 

Probation now redundant and hides behind meaningless “risk management”, MAPPA, OASys, SARA, RM2000, SOTP, TSP, ARMS, NPS, CRC, HMIP. Not surprised offenders feel threatened by recall because probation no longer designed to build relationships, support, advise, assist, befriend. It’s a tick box exercise where offenders expected to nod and agree, and probation staff only there because they want to exercise power over people and pat themselves on the back.

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As a newly qualified male PO via the PQIP route (having previous work experience as a PSO and in prisons) I would disagree strongly, as well as being concerned at the questionable and borderline chauvinistic comments regarding make up and getting wasted! I accept that the influx of newer inexperienced PSOs is a worry, however would attribute this inexperience not to a lack of work ethic, but rather a lack of appropriate training that was afforded to previous ‘generations’. I also feel that the older generation have a valuable role to play (when tearing themselves away from the tea room) in ‘mentoring’ newer members of staff; if you have issues with their work ethic and knowledge, help shape it in a positive manner!

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'Man down t' pub' at risk of being kicked in the dry roasted peanuts, but probably not too far off the mark as things stand.

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Ho ho. Most of us with experience of team management will have their own stash of amusing memories of having to take someone on one side and deliver the "Appropriate Clothing Talk". Up there with the "Personal Hygiene Talk". Happy days.

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No manager has this talk nowadays from fear of being outed on a #metoo campaign. Nobody seems to care too many pquip trainees and new probation officers are young white women under the age of 25. It’s not the age, race and gender that’s the problem, it’s the lack of life experience. Those that haven’t lived life and still making mistakes shouldn't be telling others how to live theirs. With no experience to fall back on they hide behind probation-speak and what-the-computer-says. 

Most are professional and prime candidates to become automated-nodding-dog-managers in 2 years but it’s not a representative workforce when most offenders are males aged 21 - 40 and disproportionately ethnic minority in some areas. Add in the manipulative, predatory, abusive nature of some and you can see the problem. The prison service has this problem too. Ask a prison officer what life on the wing is like to bang up 60 men when your back-up is a pretty young male or female on a gap year.

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At the risk of being shouted at, and with one eye on the comments made, isn't the brutal truth that actually 'probation' doesn't exist any more? It's now a post custody and parole management service? Probation has long left the building but no body's got around to changing the sign on the shop front.

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Have to say from across the desk (or in the library) this seems about right! Although the two on our reception desk were young 'n dumb looking, but turned out they were the most knowledgeable and 'polite' of the lot. Of course one day they suddenly disappeared (too talented 'n informative) and were replaced by a couple of young ladies who didn't have a clue about having a clue, thus chaos. I did mistake our ETE man for being a homeless person. No wonder he looked at me funny when I said 'have you got yer food bank sorted mate?' Anyway, while I am between inevitable recalls due to your wonderful CRC incompetence, we gotta have a laugh eh? PS send stamps.

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Interesting read about OASys. Always thought that having an evidence based assessment tool was very important. However, always thought OASys was over the top, not particularly easy to navigate and use, unnecessarily time consuming and not easy to share with the person it was written about. The contributor is suggesting that it has become more time consuming. If this is true then this is a backward step, particularly when it means that the emergent risk management and sentence plan does not have time to be fully implemented. I note NPS public protection/risk management well regarded by Inspector, but questioned rehabilitative aspect. In addition, very frequent complaint by Probation workers about excessive time sat inputting information into computers. I wonder how much extra time might be had by simplifying OASys and having a better database IT system for it?

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Before TR, the third sector was part and parcel of the delivery of statutory probation services, which were managed locally. There was never any resistance to commissioning services and forming partnerships to address the rehabilitative needs. Even before there was a statutory obligation to use a proportion of budgets to commission, the probation service was always open to partnerships with other agencies because it was well-understood that effective probation work needed to work with housing, mental health, drug and alcohol, prisoner support and any other service that had something useful to offer. It was always a mix of statutory and voluntary services.

Elements in the third sector arguably did themselves harm when they became bid candy, seeing business opportunities rather than any need to wholeheartedly oppose TR. We need probation services with local governance who can then make decisions about commissioning. I don't think probation needs lessons from Clinks about innovative rehabilitation. It's easily forgotten that during its long history the probation service was a grassroots innovator – from the early days of victim support, joint working pre Mappa and innumerable initiatives throughout the country.

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There was also local commitment embedded in the historical funding arrangement where the local authority was a 'stakeholder' in the local probation service. This allowed for those pioneering innovations to be tailored to local need as opposed to being imposed by external organisations in order to meet contractual obligations. Its all gone arse-about-face, tail-wags-dog, beancounter-determines-intervention, etc.

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Could the 21C equivalent of historical local authority funding = Council Tax precept & under umbrella of PCC? It's a question, not a policy preamble.

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Thing that strikes me is that this is all about rehabilitation rather than risk management. Seemed to me all the answers were in the room and all the blocks (brick walls) are in the current structures in both sides of the split. Somebody better do some serious planning before these contracts end... or just fall over.

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If I were a dedicated Interserve employee I would be considering diversifying my business if I were sub contracted, less exposed to their perilous financial position. Or if directly employed, considering my options. Surely this is a problem with certain public services being provided this way? If the state does not underwrite the liabilities, then the service is not on a sound footing and subject to flight of all kinds with the risk of a service in tatters and adverse consequences for those dependant on those services.

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Interserve have a loaf and two fish and got until the 30th of March to make a miracle worth almost £200m, not to get them out of trouble but just to keep them limping on. The government can say what they like, but they wouldn't have made the embarrassing move to call in Deloitte if they didn't have grave concerns over the future of Interserve.

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If Interswerve collapses what would happen to the CRC's that they are contracted to manage? My hope and prayer would be that we would be handed back to the NPS. Can't wait till March.

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I couldn't agree more to put us out of our misery of having to endure Interserves "Interchange Model" which insists that we do not see service users on a weekly one to one basis (heaven forbid should we try and actually get to know people) but put them into groups in order to complete their RAR days.

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Is the very senior NPS managers' lack of relevant comments on twitter uncharacteristic? As civil servants who have signed something promising to keep stum, I would be under the impression that any work related comment in public on social media would not be allowed. In any case, allowed or not, has anyone lately met a senior NPS manager capable on or off record of making any comments relevant to the many current criminal justice crisis covered in the media?

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I think Worboys, the Parole Board, Venables, pictures of Liverpool prison with rats and cock roach and reports of rising crime rates all touch an emotive chord with the general public. But they're never long lived. However, the collapse of Carillion has done something else. It's focused the public on the whole privatisation debacle. 


The privatisation of public services, sold on the premise of efficiency and savings, was by many accepted as just part of the governments austerity programme, a necessary process to drive down the deficit. (When was the last time you heard a Tory mention the deficit?). But Carillion has shown the world that really austerity doesn't apply to the privateers, and the attention of the public have been drawn like never before to the privatisation of public services.


People are waking up to the fact that the privatisation of public services aren't making efficiency savings - they're costing more, and the services being provided are continually declining. A point well made in the FT yesterday pointed out that central government cuts to public services have now become so severe that its impossible to run them any cheaper. The reason for privatising public services must therefore be for other reasons and not about savings. The public can make their own minds up about what reasons they might be, but they can't be fooled any more about it being for efficiency savings and the best value for the public purse. 


People are becoming painfully aware what the consequences and impacts of privatisation are having on their lives, and their attention has been caught and focused. They've been sold a pup, and one that's not very well. And the more the government try to hide it, the more focus it will bring, and the more lies it will uncover.

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The expenses scandal was not so very long ago. When it suits them - MP’s demand that tax payers know how their money is spent. On other occasions it’s not so important depending on the issue it seems....

In terms of privatisation in sectors that do not lend themselves to being run in a capitalist market, a lot of tax payers money goes on competition lawyers during bidding processes and compensation payments to rich organisations like Virgin when they throw a tantrum about not managing to secure a contract! Not sure how the rest of the population feels, but I for one don’t want my taxes spent in this way! I would much rather it go out to charities to go and support people. Despite this recent scandal that may or may not have been hushed up.

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Interesting to read how pro-privatisation defend the status quo or more privatisation. They point to the past and belligerent and powerful unions frustrating progress, the dead hand of the state and inefficiency. The argument does not wash with Probation people. Union membership was part of a professional association and union services for its members on the whole. The Unions stated their case in respect of TR, protested minimally by work to rule and a couple of half day withdrawal of labour. Beyond that they worked to protect members terms and conditions. 


Probation culture itself had a history of innovation, adaptability and supportive of progressive changes. It must be clear by now that Probation in its former guise was non too shabby in its own efficient running and more than capable of managing further efficiencies given time and some investment. A whole system agenda of bringing core services together around common goals, possibly co located and/or development of joint working protocols would have been one way of delivering results. No different to calls now for social and healthcare to do the same. 

It is difficult not to view privatisation of Probation as myopic and ideologically driven with the present consequence of the fragmented parts all crying foul of their own misfortune. The call from many now to come together against a recognition that the parts of the former whole are now becoming shattered. Leadership from on high is urgently required.

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A study found that when the police wore body cameras, complaints fell by 93%. A camera is a better means of achieving peaceful outcomes than a clicking baton.

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Cameras do not work either and prisons already have cctv. The police were more mindful of their behaviour because they knew they were being cctv monitored.

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Yes because the police were more mindful of their behaviour because they knew they were being cctv monitored. Ask any prison officer, unless you’re Bruce Lee, a clicking baton doesn’t do much against in terms of instilling fear or protection. Let’s see the figures in a year from now as to how many officers have been beaten with their own baton. What works is staffing, resources, humane treatment and rehabilitation. Actually scratch that, why not the officers guns and then we can really join USA at the bottom of the barrel.

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I really worry about culture of video recording absolutely everything. I really don’t know where it will lead. People tend to jump on the bandwagon until it’s them that are being recorded. I seriously doubt many probation officers would be that keen on all their sessions and interviews being recorded.

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Probation staff would not take kindly to body-worn cameras, but then probation, unlike the prison and prison service, does not have a history of being assaulted or doing the assaulting. Cameras make a positive difference and they need to be body-worn because there are too many blind-spots with CCTV, as undercover journalists have documented when exposing abuse in different types of institutions. Whenever there is a suspicion by relatives that loved-ones are being mistreated by a care worker, the first step is always covert cameras. Cameras have been trialed in many prisons and they improve behaviour.

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The MoJ have today responded to the prison inspectors new urgent notification powers raising dire concerns over HMP Nottingham. One of the actions taken is to remove 50 18 to 21 year olds from the prison and locate them elsewhere. That actually equates to the loss of 100 places for operational capacity. 50 places not being used at Nottingham and 50 places having to be found to accommodate those being moved. With an overflowing prison population already, that's a sore loss for the prison service, and it won't take many more decisions like it before the prison estate is housing prisoners in police cells once again.

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The long-term solution is to abolish mandatory supervision for short-term prisoners. We know supervision is cursory, that there is little on offer in addition to the notorious £46, so it's no wonder there is disengagement. But while the state offers little by way of rehabilitation, it's quick to get probation to do the dirty work and punish those who do not engage with a hollow service. The fact that there is a postcode lottery element evident in disparate recall figures, makes the whole process arbitrary and even more worrying.

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I couldn't agree more. If supervision for some boils down to a phone call every 6 weeks, you have to question the merits of being on supervision at all, and consider how much that phone call every 6 weeks is really costing the taxpayer? Maybe if those that don't really need supervision and those who will receive no benefit from being on supervision were weeded out, then the resources that would be saved could be redeployed reducing redundancies and freeing up staff to spend more time and resource on those that actually need it.

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Scotland have, I think, abolished prison sentences of under 3 months. Not rocket science, could be done in England and Wales, but does require a smidgen of political courage.

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Yes, Darren McGarvey (Scots) talked about this at the NAPO event at the Welsh Assembly last week. Probation integral to Social Services, Social Work training and values, and Government legislating away from short term custody in favour of community rehabilitation. I was thinking of moving to Scotland, then I thought I might just sit tight in Wales, where this sort of thinking seems to be catching on.

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Pre-TR, my Probation Trust had a fantastic relationship with a really excellent local women's organisation. Its reach wasn't as wide as the Trust's area. The Trust commissioned the organisation to do the work with ALL women offenders in the patch. It was great: the work was gender-specific, and at arms-length of the state. Then the whole competitive tendering for huge geographical patches came in, then TR, and all that progress, and healing, and rehabilitation, was dust.

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This is clear evidence that women are getting recalled for ridiculous reasons that have nothing to do with increased risk or committing further offences. When I raised the issue that women were being recalled for spurious reasons, I was loudly shouted down by people stating that such things would never happen. Eat your words people cos the evidence is now in that this is exactly what is happening.

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Given the massive gender imbalance in probation, it's likely that in most cases a woman is being recalled by a woman. There is evidence suggesting women are more risk averse than men, so if the probation workforce was gender balanced, recalls may fall.

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"The government should urgently look at differences in current local practice and encourage greater emphasis upon community interventions to stem the growing numbers of people ending up back behind bars."

Which is yet another irrefutable argument for consistent practice, the key to the argument for a unified single service & NOT 21 crc's sending HMGovt monthly invoices with spreadsheets as proof that enough targets have been met; NOT sending £m's of taxpayer money into the pockets of, say, Fairburn, Green, Spurr etc.

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For CRC staff now remaining in their teams this must be an endurance and faith test, one I myself have recently failed. Endurance in the face of excessive workload, the knowledge that no matter how hard you work, you still can't cover it to a standard that satisfies anyone. The knowledge that all your efforts still don't do any of the work you would love to do, ie support and rehabilitation.

You're just a small dysfunctional misfiring cog in a massive machine of nightmare nonsense. Your purpose becomes one of survival, how to avoid being taken for capability or disciplinary by manager with a ladder to climb (or with his/her own survival agenda), how to preserve self respect and work life balance, how to explain to service users that the whole thing has gone to pot and how they themselves can best survive the joke that is now the criminal justice system. How to keep believing that if you hang in there for long enough change will come. 


What little signs to watch out for here in the deep midwinter that spring is on its way. Are the senior managers beginning to take cover? Are they moving from operational roles into administrative ones? Are edicts and decrees being issued with no authority, no insistence, no following through? Are the new senior managers looking younger and more inexperienced? Is there more awareness in the press, are private providers of public services beginning to go to the wall? Yes, these are all signs. But how long still? Will I last?

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When I joined the service in 1990, one of the things that attracted me to the idea of training to be a PO was the variety. I worked out that the various disciplines offered sufficient variety to allow me to experience 2 years in each role without repeating myself for 16 years. Courts, Hostel, Prison, Programmes, Family Court Welfare, Community Service (then headed by a PO), Supervision and Throughcare. I then thought I would have had the option of being an SPO for the same teams. 32 years of variety!

Fantastic. Since the creation of NOMS, however, the jobs have got smaller and smaller and most of these disciplines no longer exist. One programmes SPO in each team? Now there is only one in each region! One SPO per hostel? Now there is one per four hostels. One Court SPO per Court? Now it is one per county. The job, as a career choice, has lost a lot of it's variety and, consequently, it's job satisfaction.

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I largely accepted the message of tough choices given the dire straits of public finances in the wake of the financial crisis. I expected fewer public sector workers, building/office rationalisation and considered filtering to use resources to best effect. I expected a prolonged pay freeze. I expected to work harder. I expected areas merging and finding savings through efficiencies of scale and synergy. Tough choices are choices nonetheless and prior to 2015 those in respect of Probation were made hastily and recklessly.

Significant problems were predicted over and over from the majority of expert opinion but dismissed as having vested interest, being old school and akin to 'the blob'. Now we have a wake of a different kind and it comes with a visceral sadness and anger at the predictable dysfunction that has emerged. It seems to me that the government is wedded to the idea of persevering with the fragmentation and incoherence of the privatised probation services.

They appear to still believe that the problems are transitional, a tweak here and there, a few extra millions allotted forensically, will provide a foundation for the market in Probation services to flourish. It won't. The problems are systemic, any amount of lubrication, work arounds, extensions, unplugging and unblocking the connections, outlets and inlets will I fear always return more problems. On that cheery note, here endeth the sermon. Love and peace to all :)

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The Revisionistas strike again. i.e. in the same vein as their Glorious TR-iumph of kicking fiendish social workers into the gutter, they have now re-imagined HDC as being previously a grey, onerous task that has been magically freed from red-tape & drudgery by the courageous, swash-buckling MuskeTories. Huzzah! Gins all round!!

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I am being told that a number of staff were ordered to attend an open day at a prison in Lancashire this week but after being bullied, coerced and dragooned, not a single one expressed an interest in working there. Meanwhile, in another part of the area, rumour has it that some staff are being directed out of prisons so that others, who have no interest in doing so, can be pushed or forced to take their places. Meanwhile, staff are leaving in droves and coming back on agency rates of pay whilst dictating where and when they will work. What say our great leaders?...,.Nowt!

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“Facebook remains a relatively safe place for probation staff trying to survive in the TR omnishambles to share thoughts, concerns and seek advice.”

Wrong. Many staff are being pulled up for social media comments, particularly NPS as they’re meant to be “impartial”. Managers use Facebook and twitter, some are in the Facebook groups too. I never comment in these groups because of this.

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“The Ministry of Justice has issued revised guidance for its home detention curfew (HDC) scheme, which sees eligible prisoners released under strict monitoring conditions, including a tag and a requirement to be home between 7pm and 7am.”

Oh dear. Not another early release scheme!!! Yes it’s good people are being released and can get on with their lives. It’s not so good there will be no additional probation officers and resources to support/supervise them, no housing support, no employment support, nothing.

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Also not good that risk is not a reason to refuse HDC! Where previously supervising officers were asked their views on whether they support (or not) release this is no longer a question asked on HDC forms. The only issue is whether they have a suitable address. You can comment on risk but it's abundantly clear that release will happen if that address is deemed suitable. I'm currently on my 4th HDC report for the same high risk case. They really want every one with an address out asap.


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I heard that the Napo officials want more pay too, how can that happen? Surely more pay to fund it has to come from a pay increase to subscription?

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You will never get a pay rise this century. Probation is now dominated by robots with degrees in criminology ... in London the YOT I work in, YOS Officers earn more than SPOs.  Jump ship asap!

Saturday, 17 February 2018

NPS - What Your Employer Thinks of You

Here we have an edited version of yesterday's blog post by Napo General Secretary Ian Lawrence:-

PROBATION REUNIFICATION NO LONGER A FANCIFUL DREAM

The signs were clear at last year’s AGM in Nottingham that the political tides which have revealed the wreckage of privatisation were turning back in our favour. We heard keynote speeches from both ends of the political spectrum in the form of Shadow Justice lead Richard Burgon, and the Justice Committee Chair Bob Neil, both of whom pulled no punches in denigrating Chris Graylings dreadful social experiment.

Since then we have maintained high level contact with the Labour party and are assisting them with their planning for the development of a strategy to return the service back to public ownership when they form the next Government. More on this in the exclusive interview we have set up for a future edition of the soon to be bi-monthly Napo News. We have also stayed close to the current Parliamentary inquiries by providing briefing material for the Committee for Public Accounts and the oral evidence that the unions presented to the Justice Committee.

Since then we have been on a heathy roll media wise, with a bumper day last week in advance and immediately after the big conversation that Napo Cymru organised at the Welsh Assembly last Wednesday and coverage last Saturday in the Guardian and more TV interest in the pipeline to follow the expose by Sky News.

Nobody ever said that the campaign to reunify Probation would be easy, but many members have taken the time to contact Napo recently with positive feedback about our efforts here and elsewhere on behalf of members.

In need of Assistive Technology? - It’s still a priority

Napo reps have been made aware of some difficulties being experienced by members in the NPS who need assistive technology. It seems that where this involves ordering new ICT kit some members are being told that laptops cannot be ordered because of the new NPS IT upgrade that is being rolled out. While this may be the case for general requests, any laptops needed for assistive technology will still be prioritised. We recently discussed the issue at the NPS AT user group and we have been assured that assistive technology remains a priority. Any members experiencing difficulties should contact their local Napo rep for advice and reps should seek assistance from Katie Lomas klomas@napo.org.uk if they encounter significant delays.

A heavy agenda and heavy going at the Trade Union Engagement meeting

We met with senior NPS managers yesterday for what was by any standards a marathon session as part of our regular engagement meetings.

I intend for us to issue a comprehensive mail out to members and get some detailed reports up on the website, after we have written letters to the Secretary of State on a number of issues including the lack of progress on Pay and to also seek an urgent meeting. Meanwhile here’s a taster of the areas covered and the union narrative.

  • Pay 2017-18: ‘Where’s our money please?’
  • Pay Reform: ‘Where’s the money please?’
  • Payment of Market Forces Supplements to existing staff: ‘Where’s the money please?’
  • Shared Services fiasco (continued): ‘Why are you taking our members money without telling them why, despite the agreements we reached with you?’
  • AP Double Waking Night Cover outsourcing: ‘It’s a shambles and neither of the contractors (OCS and Sodexo) seem to know their backsides from their elbow. It (the whole project) needs to be ditched as it poses a serious risk to community safety.’
  • Workload Management Tool: ‘The proposed change to non-attributable time (16%) in the Workload Measurement Timings is worrying. The NPS tried this last year (or the year before?) and when they did a time and motion study the figure was actually higher than the 16% allowed for. Still work to do here.’
  • SFO investigations and suspensions: ‘We are receiving disturbing reports about over-zealous responses by Divisions to SFO’s and the way in which investigations are being conducted. We need a high level view and discussion about the expected process.’
  • OMIC: ‘The positive slant being put on the progress so far is likely to be viewed with scepticism by our members, who have serious concerns over the intended management structures inside Prison OMU’s and this has not been helped by some rather dodgy needs figures for community based intervention.’
--oo00oo--

The following Napo statement was sent out by email yesterday afternoon and amply demonstrates what the MoJ and HMPPS think of probation staff:- 

HMPPS reject Unions representations on 2017-18

After the considerable efforts by the Probation Unions to secure additional funding for a pay increase for all members in the 2017-18 pay year, I have just received this letter from HMPPS Chief Executive Michael Spurr. This says that the Agency has no intention of paying anything beyond the incremental progression that was implemented last April, meaning that the intention is that staff at their pay band maximum will receive no increase for 2017-18.

There will be a more detailed communication issued by the probation unions next week, but essentially I wanted all Napo members to be aware of my disgust at the shoddy and patronising response from the employer to our claims. This message is at serious odds with that which we hear has been imparted to NPS staff in recent communications from the NPS senior leadership team to the effect that the employer is seriously committed to doing something about probation pay.

Napo’s Probation Negotiating Committee meets next week to consider the situation and the prospects for longer term pay reform, but I expect that members will draw little comfort from the ‘Jam tomorrow’ nature of this reply, which is not only deeply disappointing but fails to explain the fact that money which ought to have been used to increase the pay of probation staff has been diverted elsewhere at the expense of our members.

Neither does this communication in any way reflect the incompetent manner in which pay talks have been conducted (amongst the worst that I can remember) and the at times farcical exchanges over how much money was (or was not) available at any given period.

Whilst Napo will of course want to engage in substantive talks on longer term pay reform, members will take some convincing that the NPS leadership is really serious about standing its corner against the MoJ and Treasury who, despite assurances from Ministers, show no sign of deviating from the Governments failed austerity policies.

More news about pay will follow as soon as it becomes available.

--oo00oo--

Reaction on Facebook was immediate:-

Just got an email from NAPO. No payrise again this year but those of you on less than scale maximum will get your 1% pay progression. Somebody should calculate wage inflation since 2010 and then tell us at what point we should turn off our computers and sit at our desks on a Friday.

Just remember you all that you are NOT getting a pay rise you are getting progression up scales that have not been updated for 7 years. I get an effective pay cut, you get a DISGUISED pay cut. Do not be fooled.


Oh I’m in no way fooled. I haven’t had a pay rise since I joined the service in 2009. Totally agree with everything here! This really is the ultimate insult. What all staff have been through these last four years has been stressful and a nightmare. We’ve held high caseloads for well over a year and having an increasing amount of targets demanding to be met. Having to raise Pointless NSIs for most things we do, just so that big brother can check up on us cos they can’t be bothered to read case note entries. Work hard, more hours than we should so we don’t get told off for missing targets and so we can keep our heads above water!! And this is the thanks we get. Astounding.

The average loss in real terms on the average wage is 14%.

Note of caution on the BBC figures, they compared current average for all staff vs previous average for POs so they aren’t accurate. BUT we still have a real terms cut - it’s just not quite as big as 20%...

What ever figures are used it’s evident that our profession has seen a significant cut in pay over recent years. I can’t see it improving anytime soon. We’ve lost that money forever.


I'm surprised that more people haven't left. There are only so many slaps in the face that people can take.

I can't say as how I'm surprised that we're being expected to work five days for the price of four. But it really is ridiculously insulting, especially considering the Prison Officers got 1.7%, we really are the poor relation of the justice system.

That’s why we are not getting it! I am so tired of this job.


I for one have had enough and have reached the point of voting with my feet. It's not going to get any better!!

I’m starting to thinking like that.

The e mail mentions PAY MODERNISATION which to me means fewer points but a lower maximum. Hence us at the top get squat till the rest catch up.

Modernisation means the same as targeted help which is the same as reform. All mean less money for more work. 

At some point we will be told we have a VOCATION which is always a bad sign.

I remember seeing a chart detailing losses since 2008 for various professions & probation was the one that came out worst.

Seriously ..... are we all mentally ill......what are we doing ???!!!????


Unless and until Probation Officers are prepared to go on strike across the board and stay on strike they will continue to get screwed. No one will notice what you do until you stop doing it.

Yep. and that ain't gonna happen any time soon.


Quite which is why I retired early on a pittance rather than continue doing more and more for less and less. At least now my time is my own.

I’d go on strike.

Last time we did  at my workplace I was the only one out there.

I can’t believe it. That’s bad. Quite a few went on strike in Xxxxxxxx

Lots out in Xxxxxx. But mainly the over 40s. Younger workers seemed not to believe in collective action.

A good turnout in Xxxxxxx.

We all need to take action on this. I’m up for striking as the lack of pay rise is taking its toll on all of us. Morale is at an all time low.

I think we should just work more slowly. Why lose money just work 20% slower.

I’m up for striking.

Now that’s a brilliant idea.

I think the loss of earnings due to the pay freeze is something like £4000 and to bring Probation staff back up to equivalent pay levels would mean an additional £4-5k.

Maybe we should work out in relation to work hours how much our pay equates to and just work those hours.

Working contracted hours would be a start.

Oh no. Build toil. Just don't do extra work. Work S.L.O.W.L.Y

I’m at an age where I get very hot and my office always hot. What with the heat and my ageing brain ... thought and work processes are slower.

I know how you’re feeling. Got to be so careful though you might get put on PIP.

I've sent a stroppy email to Michael Spurr. I'm sure it won't make any difference but made me feel better!

I think I might do that too.

It is a real shame when other staff in the public sector end up getting £10000 a year bonus on top of their yearly pay for doing their job

I haven't had a payrise since 2009.

None of us have.

Nothings got any cheaper n im now in serious debt.

After watching Flatpack Empire, I would even consider working at Ikea for £8.65 an hour.
Yep...I've not had a rise for last 7 years!

Cost of living cuts might be 20% If I factor in the fact that despite qualifying in 2001 I am not even half way up the pay scale so earn about £5000 less a year than colleagues at the top of the scale who do the same job as me, I’ve lost about £50,000 in addition to the pay freeze!!!!

But of course they rely on the fact that we don’t do it for the bloody money.
And that is why we are powerless. Too many people will not accept it is just a job.

It's an utter disgrace. Those of us at the top of the scales get nothing. I reckon I've lost out on about 4k over the years. Inflation is now at 3% as well. We are being treated with contempt.


At least 14% of my work time is OASys completion. Lets just stop doing them. Useless waste of time anyway. But we won't. Ah well been nice to vent.

Friday, 16 February 2018

Probation Staff Sharing Thoughts

Facebook remains a relatively safe place for probation staff trying to survive in the TR omnishambles to share thoughts, concerns and seek advice. The following was seen fairly recently:- 

Currently in a court team working as a PO been told today as of 5/2 I’ll be a generic PO doing PSR’s and having a caseload. I’m told this isn’t the national model. Anyone else been put in this situation?

Maybe someone has seen sense and realised separating court work from offender management is unsafe, unworkable and deskilling. I live in hope.

Whilst I do not disagree that working in one particular area can be de-skilling, this can be said for any role.

As I say at work on a daily basis "stop talking common sense, it's no longer allowed".

Indeed. But combining casework and reports makes it less likely and also means the PSR writer continues to understand better the implications of what they’re proposing.

You’re more cynical than me!

That's because we are having to fill ridiculous amounts of RAR days by "padding" out programmes.

But only a little bit more cynical though.

Absolutely, and end to end management would be a fine thing. With the fragmentation of the service and not allowing the CRC an audience with the Court or the ability to make proposals, this can no longer be the case. The implications of TR and many area not having rate cards available have seen a move to recommending generic RARs. More importantly is the service users perspective, I’m sure they would want a report by someone that knows them well and it would also strengthen the “buy in” for the proposal recommended by the author of the report and client.

Hi, what do you mean “this isn’t he national model.” The Court PO role?

Under E3 this is not the model.

That generic PO roles isn't the national model endorsed by the MoJ.

In Xxxxxx.. those of us in case management don’t do any reports any more. Mostly PSOs in court now.

Ridiculous, So glad I got out.

I’m a Court PO and we are heading this way I think. Very annoyed as I moved areas specifically to do this role and I don’t want to go back into case management or prison as I’d be there now if I did! We are inundated with work btw!

We are inundated too it doesn’t make sense.

We are the top performing Court Team in our region and have been so consistently for months!!!

It’s like they think they’ll move us and magically those stats will improve too!

But we are probably gonna end up like you so I’d stay put if I was you lol!

Happily escaped the CRC by retiring early, was in Accredited Programmes, so was pulled into designing RAR nonsense, a load of shoved together bits from various programmes, with no evidence base for interfering with original content, (no evidence base at all as far as I could tell) and delivered by staff who don't want to do groupwork. Disaster, personally wouldn't pay a penny on a rate card for a load of shite... What works ha clearly not this model.

The problem with everyone’s understanding of a RAR is that it’s seen as a target fulfilment, and it is not at all. It simply gives agency to the Responsible Officer to use as they see fit. Expressed as ‘up to’ does not give a minimum obligation and yet people are told to fulfil the full term. Madness. It replaces Specified Activity where it was quite constricted what you could propose as the activity had narrow parameters. Now, if you find something outside of those parameters you can direct someone to attend and make it enforceable. You don’t have to use those days, however, if you don’t want to.

Sorry but RARs are a waste of space!!

As are PSS.


Noted, if I'm moved back to case management I will have to move on!

I cannot say I am massively surprised; they make changes and then it comes full circle and they change it back again... I remember when the model was the five ‘C’s’ (I can’t remember what they all stood for but one was consistency) I think one of the problems is that they don’t have enough PO’s so are trying to stretch existing PO’s as much as possible..(until we break).

Why would anyone want to avoid case management?

I came from a CRC and was doing 2 PO roles combined, vastly over-stretched. When I tendered my resignation they said they would split it back into 2 roles if this have any bearing on my decision. So I would say I am having a time out for that reason. 


--oo00oo--

These Facebook discussions are from last October following news regarding extra payments to the CRCs. Like much material, there never seemed an appropriate moment to publish it, but it still seems highly relevant and I'm loathe to just let it go and not be recorded somewhere:-  

Well they had better start using that money quickly then because from what I see the NPS recruitment campaign is without doubt going to nick all the staff and money to no avail because there will be no properly trained staff left to manage the crap they're dishing out.

Any chance of a pay rise after nothing in all these years?!

From what I hear NPS's reputation isn't one to want me to join - and don't tar all CRC's with the same brush!

I tend not to comment but some CRCs like the one in my area are doing a great job still after TR which shows true dedication to the most important part of our purpose "our offenders"!!!

Well it's not about the people who work in CRC at all, it's about the process and the way the service users are dealt with. Since when is it ok to manage someones problems over the phone. How many times have you tried to get an answer to a problem over the phone. How is justice served. It's about how to work with people not automated answer machines. I'm old school whereby I think people should be treated respectfully, service users and communities, so don't tell me about how CRCs are wonderful. The people may be working their best but the systems they work under are truly diabolical. Ask the courts.

I think you're missing the point here. I'm talking about the system not the process. You may not use telephone contacts but that is a fact it is used and it's not right to manage someone who has committed an offence by a telephone call or fail to recognise all the issues. So before you need to have CRCs I'm stating a fact as a member of the public plus an ex CRC worker that to get things right you can't do them on the cheap. It's about what's in front of you and how to go forward. Technology is being used not for the good and if you think it is then I fear there is little by way of movement is there.

Again my CRC doesn't do things on the cheap - we have no shareholders and have a not for profit ethos - the participant is the centre of our work. We have a working TTG - we have technology that supports face to face contact and although not everything is perfect - we are constantly evolving and adapting to provide participants with a service they deserve.


What area are you in if you don't mind me asking?


Durham area at a guess. They are not owned by one of the multi nationals. Maybe it feels different up there.

Okay that makes sense. Glad not everyone is suffering and things are going well. Would be great to share more and see if London CRC can adopt some of what is going well. We seem to be going round and round in circles

I'm jealous. As Xxxxxx says, our experience is staff working longer hours with bigger case loads and a hub which deals with people via telephone contact. It's very difficult to get any meaningful work in which encourages the service user to change. It was difficult enough before the split, now nigh on impossible. I think part of our issue which wasn't addressed at any point by the Gvt. is the rurality. If you add the rurality to the number of staff cuts through VR, interventions staff end up running around, travelling miles to deliver programmes and RARs

If you add to all of that with the NPS who aren't faring much better, advertising and then CRC POs jumping the fence as they see it as easier/more secure or what ever, it doesn't make for good reading.

Divide and conquer. No one service is better...we are now two different entities....guys let's get along if we don't....then...well we lose xxx Remember what we had and think what we could have if we stay true to the ethos of probation. x

Yeah we are DTV - and still work well with NPS - maybe because it's still all of the same colleagues we have worked with forever - it's frustrating when CRCs are talked about as one entity - I agree we were better off before Chris G got involved - but I work with probation CEO, operational director, managers and operational officers - we know we are very lucky to be where we are proud to be DTV!

The point here isn't it is no matter how hard you work no matter how much effort you put into staying proud, strong it's not your efforts that will take it higher, it will be the companies who make the decision about a service they know bugger all about. We as Xxxxx said have rurality to deal with. We don't have infrastructure that allows us the opportunity to have facilities which are easily accessible unless there is drive by the CRC provider to.

Also, I think, in terms of staff on the front line, in our area at least all still get on so well, because of rurality it still feels much like family to me. However, I have to say I have now given up the ghost and requested early retirement. :(

Thursday, 15 February 2018

Women and Recall

Following on from our recent discussion about the failure of TTG and Post Sentence Supervision, here's an interesting blog post from the Prison Reform Trust highlighting how the situation for women is far worse:- 

Why Are More Women Being Returned To Prison Than Ever Before?

Last week’s findings from the HM Inspectorate of Probation reveal that private probation companies are failing to provide sufficient supervision and support to people released from prison. This is the latest in a long line of critical reports since the overhaul of probation in 2014.

Often it is the prison system that is left to pick up the pieces. In November 2016, the Prison Reform Trust (PRT) reported that more women than ever before in England and Wales were being recalled to prison following their release. Since that time, the number of women recalled to prison has continued to rise, and is now more than double the number it was before these reforms were introduced.

Over the same period there has also been a 17% increase in recall for men. Most return to prison for a matter of days causing significant disruption to their resettlement plans and to the prisons themselves. Why has the use of recall for women continued to increase when they are far less likely to commit serious offences, and why is the trend not slowing down as it did for men?

The Ministry of Justice (MOJ) publish very little gender disaggregated data on recall, however, figures released to PRT under the Freedom of Information Act, following a judgement by the Information Commissioner, provide a clearer picture of current practice. This reveals that the rise in the women’s recall population has progressed through two discreet phases.

Phase 1

The initial spike in the number of women (and men) recalled to prison is almost certainly linked to the expansion of post-release supervision. The Offender Rehabilitation Act 2014 (ORA) extended mandatory supervision to all prisoners serving 12 months or less with the possibility of recall to custody if they breach the conditions of their release. As women generally commit non-violent and acquisitive crimes, they are more likely to serve sentences of this duration than men, and so have been disproportionately affected by the introduction of mandatory supervision.

Before these changes were introduced on 1 February 2015, no women serving 12 months or less were recalled to prison. Fast-forward one year and the majority of women recalled to prison were short sentence prisoners under the supervision of the newly created Community Rehabilitation Companies (CRCs).

In this sense, the first phase of the recall story must be understood as the intended consequence of government policy. PRT, along with many other voluntary sector organisations, raised serious concerns before these changes were introduced, that if the new supervision regime was not implemented with care it would drive up the use of recall for the lowest risk individuals.

This is precisely what has happened, and raises serious questions about whether the Ministry of Justice is failing in its legal duty to ensure that the supervision and rehabilitation of offenders takes into account the distinct needs of women.

Phase 2

More concerning still, the number of women recalled to prison has continued to increase despite a levelling out of the CRCs’ caseload. This can be attributed to changes in recall practice, particularly amongst CRCs who, over time, appear to have become more risk averse.

Since July 2016, the number of women subject to post-release supervision has stabilised at around 4,000 cases per quarter. However, since that time the number of women recalled to prison has increased steadily from 336 to 420 cases per quarter.

Analysis of recall reasons can be extremely difficult but MOJ figures indicate that most women are recalled for administrative reasons. ‘Failure to keep in touch’ is by far the most common reason cited in recall cases, followed by ‘poor behaviour - non-compliance’. In less than a fifth of cases women were recalled for a ‘further charge’, raising fundamental questions about the circumstances in which the deprivation of liberty can be justified for administrative non-compliance.

More work is needed to understand the trigger points for recall from post-release supervision and PRT will shortly embark upon a new research project to better understand the circumstances in which women have been recalled to custody.

Suffice it to say here that the growth in post release supervision appears to be a classic case of net widening, where administrative changes result in many more people being kept under the control of the criminal justice system. A measure justified on rehabilitative grounds is now reinforcing the revolving door of prison, breach and recall back into custody and this has contributed to recent increases in the women’s prison population and prison population forecasts up to 2022.

There are however grounds for optimism. Our analysis indicates that the recent increases in recall are almost certainly the result of changes in practice and parity between men and women could be restored without further legislation.

National figures can obscure significant local variations in recall practice. Since the ORA came into effect, Derbyshire, Leicestershire, Nottinghamshire & Rutland CRC (DLNR) have reported an overall recall rate of 10% and Kent, Surrey and Sussex CRC a recall rate of 9%. In contrast, large CRCs such as Wales and Staffordshire & West Midlands have recall rates in the region of 5% of their post-custody caseloads. There is no reason why similar rates could not be mirrored nationally.

It is apparent that current guidance on the use of recall is inadequate, particularly in relation to women released from short prison sentences. The thematic report by HM Inspectorate of Probation demonstrates yet again that there is still not adequate provision for women and this is often exacerbated by significant workload pressures, the complexity of cases and organisational upheaval which are undermining opportunities for rehabilitation.

The government should urgently look at differences in current local practice and encourage greater emphasis upon community interventions to stem the growing numbers of people ending up back behind bars. Until they do, the revolving door looks set to keep spinning.

Dr Thomas Guiney
Senior Programme Officer, Prison Reform Trust

Wednesday, 14 February 2018

What To Do About Prisons?

Lets take the opportunity of a pause in probation news and return to the equally thorny issue of our prisons. Thanks go to the reader who pointed me in the direction of this article from the FT recently:- 

Momentum stalls on UK’s private prisons

It was a totemic change but it passed almost without notice. In 2016, Serco, the outsourcing group, quietly issued prison officers at five of its six private jails with extendable batons for their personal protection. “We don’t tend to use them, they are more there for deterrence and reassurance,” said Craig, an officer at one of the company’s prisons, of his shiny new baton. “Sometimes it’s enough to extend them and they make this clicking noise and the prisoner backs off.” 


The company had understandable reasons for introducing the defensive weapons. At a time of growing unrest and crowding, officers were calling for better protection. Assaults on staff across Britain’s 140 prisons rose by a third in 2016. But by arming their guards with nightsticks, Serco removed one of the symbolic features that made private prisons distinctive. Batons may long have been a feature of life in public sector jails, and remain standard issue for patrolling officers in those institutions but for many years, Britain’s 16 private prisons prided themselves on doing things differently.

It was part of their selling point: not relying on traditional coercive methods but on clever innovation, technology and a more humane approach. That record is now under scrutiny as the government considers whether to extend competition further or to abandon plans for privatisation. Four giant new jails are being built to cope with a predicted 2,000-inmate rise in the prison population by 2022. But the government is yet to decide whether to offer them to private operators such as G4S, Serco and Sodexo, the trio that currently dominate the privatised prison estate, or keep them in state hands. 

Many would welcome the exclusion of the private sector. “The idea of the private jailer rightly makes people uneasy,” said Richard Garside, director of the Centre for Crime and Justice Studies, who worries that private investment can distort public policy against more lenient sentencing and discourage moves to prevent reoffending. A poll in 2012 by Populus for the anti-privatisation Howard League, revealed that 49 per cent of the public described themselves as uncomfortable with private prisons, with only 37 per cent saying they were comfortable. 

The limited privatisation of the prison sector, beginning with HMP Wolds in 1992, was driven by necessity. Prison numbers were rising fast as the then Conservative government stiffened sentencing policy and there was not enough room in the existing estate. A series of violent incidents culminated in a three-week riot at Manchester’s Strangeways prison in 1990 that left one prisoner dead and 47 injured.

“It was really a way to get more cells built quickly,” said Julian Le Vay, a former finance director of the Prison Service, who has written a book on prison privatisation. “The public sector was hopeless so they gave private companies a chance.” Today, 15 per cent of Britain’s 86,000 prisoners are in private institutions, under contracts with an aggregate value of some £4bn. Only Australia has a bigger proportion of its prison population in private jails. New buildings, properly designed and with better sightlines, have safer conditions and lower staffing levels, offering the chance for efficiency gains and savings. 

Privatisation led to lower prisoner costs, with private contractors charging about 11-15 per cent less than their public-sector benchmarks, according to a late 1990s study of four privately contracted jails. With new jails came a new cadre of officer. This was not a smooth process, and many jails saw high staff turnover. “You got people who’d worked in Wetherspoons thinking ‘I’ll give that a whirl for the extra few grand’, and finding it was much more challenging than they were prepared for,” said one prison boss. 

But the new staff were not imprinted with the harsh conditions then endemic in Britain’s cramped, largely Victorian prison estate, and this led to a new distinct and perhaps more positive culture. “It is easy to forget now how nasty the old [public sector] Prison Officer’s Association (POA) was in the 1980s, the contempt they showed to prisoners, and the fairly brutal regime where every other word was ‘f***’,” said Mr Le Vay. “The new prisons had their own atmosphere, and one where officers had a more respectful attitude towards the prisoners,” he said. Inmates responded to a regime that gave them longer hours outside their cells and better living conditions.

There are still signs of that enlightened thinking. For instance, Parc prison in Wales, a private facility that opened in 1997, runs a family intervention unit where prisoners are encouraged to maintain family bonds, which both help rehabilitation and lessen the damage done to children while parents are inside. In 2011, the Ministry of Justice endorsed the benefits of private sector prisons in driving positive change across the public estate, noting that “competition in offender services has been shown to be effective at encouraging the management and workforces of existing and future providers to improve services and deliver more innovative models of service delivery”. It announced plans to press ahead with rolling out competition to the rest of the prison system.

But since then, a series of events has dented the momentum. In 2013, G4S and Serco were caught overbilling the government on electronic tagging contracts, including for offenders who were already dead. This self-inflicted wound seemed to confirm fears about self-interested private corporations abusing their position. It damaged public trust and forced the government effectively to blackball them from new contracts for a period. In turn, that exposed the lack of competition in the market. “With Serco and G4S offside, the government’s only option would have been to give everything to Sodexo which would have been ridiculous,” Mr Le Vay said. 

Meanwhile, austerity has seen budgets cut, construction slow down, and a return to overcrowding and riots. The pressures were exacerbated by a sharp fall in staff numbers. During the past five years, these have fallen by more than a quarter across the whole estate, although they have fallen less in the private sector than in public jails. As a result, say experts, prisoners are being kept in their cells for up to 23 hours a day, a recipe for boredom, frustration and violent conduct. 

While the problems affect the whole estate, there has been a focus of attention on the private sector. An undercover documentary shown on the BBC’s Panorama programme last year portrayed HMP Northumberland, a large jail managed by the French outsourcing group Sodexo, as a chaotic institution, with failing alarms, prisoners bossing the warders around, and a serious drug problem stalking the wings.

Serious order problems have fallen no less heavily on public sector prisons, and the private side does often measure up favourably. Following a recent highly critical report of “cockroach infested” and disorderly HMP Liverpool, the prisons minister Rory Stewart compared it unfavourably with nearby private HMP Altcourse, which he said was far better run. But like Serco and its batons, many of the things that once distinguished private prisons from public ones have become harder to detect. Costs of construction and operation have fallen, to levels where the private sector offers little perceivable advantage. “Market testing” no longer means an automatic flip into the private sector. 

The return of two contracted prisons to public hands — including the pioneer, HMP Wolds, in 2013 — suggests that the public sector has responded and become more competitive. Qualitative judgments are hard to formulate. But since 2009, regular Ministry of Justice ratings have shown that private and public prisons deliver broadly comparable results on a range of measures, including prisoner surveys and inspectorate reports. Private prisons feature among some of the best and worst in the country. “There is relatively little correlation,” said Tom Gash of the Institute for Government. “Public or private, both can be terrible or good.”

Mr Le Vay believes that the twin track system, with tension between public and private, has led to higher standards across the board, and worries that this may now be lost. “The government appears to have lost interest in market competition, which is a great shame because it is actually a positive story,” he said. After a period of cross-party consensus, support for private prisons is fracturing, while budget cuts make it less likely that the sector can offer the returns to attract new entrants. 

Entering the market is costly and difficult. Contracts in Britain are designed to allow margins of between 5 and 8 per cent, but insiders say the actual figures are lower. “I would be surprised if we didn’t get the opportunity to bid for at least one of the new private prisons,” said an executive at one prisons operator, who argued that the private sector does a good job. 

The Ministry of Justice has said it expects the private sector to play a role in running prisons in the future. But in the wake of the collapse of the outsourcing group Carillion, the Labour leader Jeremy Corbyn attacked the outsourcing for leaving public services “struggling after years of austerity and private contractors siphoning off profits from the public purse”. In the early days of privatisation, the government targeted getting 25 per cent of the sector into private hands. Without a renewed push, that target looks unreachable, an outcome that worries Mr Le Vay. “Neglect the whole process, and the private sector will simply lose heart and move on,” he said. “Then we’ll spend the next 20 years relearning the downside of self-serving union-dominated public service monopolies.”

--oo00oo--

With so much 'kicking off' recently, I've been waiting for a suitable opportunity to draw readers attention to this interesting blog post by Rob Allen from a few weeks back. As always, a thought-provoking piece:-

Prisons - Solution to Crime or Part of the Problem?

“Prison can become a ripe place for criminal education, serious and organised crime, and radicalisation, rather than rehabilitation”. Not the words of the Howard League, or Prison Reform Trust but, surprising as it may be, of Chief Constables. The National Police Chiefs Council’s (NPCC) latest strategy on charging and out of court disposals shows how positive interventions with offenders and victims can be effective alternatives to prosecution or even prison sentences. The Police are right of course. The surprise is only how long it’s taking for a consensus to emerge that the epidemic of drugs, violence and debt within prisons makes them part of the crime problem and seldom the solution to it.



The NPCC strategy echoes much in Transform Justice’s 2017 report “Less is More” which highlighted the declining trend in the use of out of court disposals to deal with low level offending and made recommendations about how to reverse it. As the Police Chiefs say “anything which can be done to prevent reoffending and increase victim satisfaction is vitally important.” What they call "a whole systems approach" is needed to tackle the mental health, alcohol and drug problems which underpin so much offending behaviour.


The strategy provides an opportunity to breathe fresh life into the moribund “rehabilitation revolution”. Not however in prisons struggling to provide basic and decent care. Or in a probation system on the verge of going bust. But in what the NPCC call early intervention pathways. Conditional out of court disposals, it claims, “can provide rehabilitative opportunities without the significant cost of court time”. There’s an emerging body of evidence to support that claim, from pilot projects in the West Midlands, Durham and Hampshire. And a good case for working particularly hard to keep certain types of offender out of court and out of jail. In addition to children under 18 for whom diversion has long played a central role, the strategy argues for more alternatives to prosecution for women, young adults and military veterans. As the strategy says, “prison can be a place where there is exposure to more hardened and accomplished criminals.”

The case for diversion is arguably strengthened too by another round of court closures in the offing. Victims and offenders require speedy, local mechanisms for resolving low level incidents. And the police need to free up their investigative capacity to deal with the most serious harms and threats including terrorism, and sexual crime.

The NPCC points out that there’s no new funding for rehabilitation courses or treatment programmes so forces will implement the strategy “when it is operationally and financially viable”. On resourcing, Transform Justice recommended a justice reinvestment approach which uses the savings diversion brings to police, prosecutors and courts to fund local programmes designed to further reduce crime and prevent offending. But some up front funds will be needed to kick start the process - from the Home Office, PCC's and MoJ.

Reducing demand on the courts should form part of a wide ranging new approach to people in conflict with the law. The Sentencing Council should be recalibrating the going rate for certain offences to address the inflation in sentence length that has taken place in recent years.

It’s both right and necessary that prison numbers are brought down. The Justice Committee has commenced an inquiry into the subject. New ministers at the Justice Department should do so as well, looking at all the levers at their disposal to make the system of criminal justice in England and Wales more effective and sustainable.

Rob Allen

Tuesday, 13 February 2018

Media Interest Growing

It's been an extraordinary few days for the blog, typically with viewing figures more than doubling to 3,500 a day. Yesterday traffic peaked at 4,000 hits and I can only assume this has been due to probation and prison featuring heavily in the media generally of late and most recently as a result of the thematic HMI report into Enforcement and Recall. 

Graph of Blogger page views

In particular, Saturday's nicely-timed and heart-felt piece in the Guardian from a disgruntled Probation Officer seems to have triggered quite a lot of active discussion on all social media platforms. It's interesting that although the long-term trend for the blog is one of steady decline since the heady days of resistance to TR, the blog very much remains a 'go-to' place every time something 'kicks-off'.

Graph of Blogger page views
To be honest I find the whole media and especialy social media landscape fascinating nowadays. Some might recall I was a late adopter of Twitter and in the early days positively derided the platform as pointless. But how wrong I was in failing to appreciate it's potential to develop into a powerful tool for garnering information quickly in whatever niche field one cares to select. 

Basically, I couldn't run this blog without it now and of course its two-way function of accepting and disseminating information acts as a highly efficient feed-back loop and method of updating a steadily growing virtual community of like-minded or just interested individuals. All of which makes it highly amusing to witness how those very senior NPS managers who 'use' Twitter say absolutely nothing of note or relevance, bar listing endless meetings to chair or attend. A very modern iteration of 'fiddling whilst Rome is burning' it seems to me. 

Whilst touching on the subject of Twitter, I'm once again finding it extremely irritating that a technical glitch is preventing my posting links and the malfunction has so far eluded my very limited IT skills in being able to identify, let alone fix. It's all magic as far as I'm concerned and I must hope that as before, some seemingly random pressing of keys might restore the situation. Turning everything off and on again hasn't fixed the problem sadly.  

So, here's that Guardian 'letter to the public' together with a selection of online comments and Facebook offerings that resulted:-

The probation service is in meltdown: how will Worboys be supervised?

I’ve been a probation officer for more than a decade but it’s now almost impossible to do my job properly. If black-cab rapist John Worboys is released, he will be required to report to probation staff every week. The case for probation services that are well-resourced and properly run couldn’t be clearer.

I’m a probation officer working in the National Probation Service (NPS) and I’m very concerned that high-risk offenders like Worboys are not being properly supervised or supported in their rehabilitation. I cannot comment on the Worboys release decision, the Parole Board makes those every day and is very experienced and thorough. But I can comment on the inadequate supervision he is likely to get.

I’ve been in this job for more than a decade. Probation officers used to be able to take the time to understand the individual and be responsive to their needs. But in 2014, the probation service split in two, and the work has been draining and mentally exhausting ever since. Now, the NPS only works with the most dangerous offenders – those deemed high risk – the rest are supervised by private community rehabilitation companies (CRCs).

Today the job is about fire-fighting, to get assessments done and targets hit. We just have to hope that nothing goes wrong. If my workload is anything to go by, Worboys’ supervision will be minimal. He will be on licence for at least 10 years – which in theory means that, if he puts a foot wrong, he’ll go straight back to prison – but how much rehabilitation will he get in that time?

Of my 45 cases, roughly half of them are in the community and the majority of those should be seen weekly. I say “should” because I don’t manage to do that, and neither do my colleagues. Due to workloads we’ve been told to prioritise the most risky clients. For example, if I have a high-risk domestic violence offender that has to complete specific one-to-one offence-focused work, I have to do that because it has been ordered by the court. But it feels rushed, I don’t really have the time, and for every minute I spend with them, I know I have to cut it from someone else’s supervision time. Home visits have taken a back seat as there simply isn’t the time.

Before the probation service split, pre-sentence reports were a vital first assessment of a client in terms of their risk of harm, how motivated they were and how much they understood their offending. Now we give a verbal report on the day of sentence after a half-hour interview. Having the time to do a full report – with longer interviews and more than one if necessary – is very rare. We also don’t have the time to get valuable information from other agencies the offender has had contact with, such as the police or children’s services.

I interview prisoners by video link, they attend court by video link, I attend parole hearings by video link. It won’t be long before you can take a case from arrest to end of sentence and they never have any real contact with a person. That’s how people slip through the cracks.

Many of my colleagues are looking for work elsewhere. Things aren’t sustainable as they are, with staff shortages, heavy caseloads and an ICT system that is not fit for purpose. Imagine having all that work to do, reports to write, assessments to complete, and then the system goes down and you lose all of it. The justice system has lost its way. It is in meltdown: from police cuts, to prison violence and now the probation service in chaos.

This series aims to give a voice to the staff behind the public services that are hit by mounting cuts and rising demand, and so often denigrated by the press, politicians and public. 


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A selection of on-line comments:-

As a result of my own job (criminal defence solicitor), having worked in the same courts for the last 20 years, I have grown up/old alongside many Probation officers in certain inner London Magistrates Courts and further afield in the Crown Courts. These people were committed and hard-working. They often made connections with offenders that definitely put them on a straighter path, which, of course, is the best thing for us all.

In the desperate efforts to cut the costs of everything carried out by a state-employed public servant (singularly looking the other way from its true value), as noted in the article, the old 'front-line' Probation officers employed by the state have been severed off to deal with the problematic offenders, leaving the box-ticking private enterprise employees to deal with the day to day.

I only 'know' things anecdotally, but have no doubt that the privatisation of working with offenders in this way has gone in a similar direction to the same process for forensic science, enforcement of punishment and the transport to and from court of detained participants in court cases.

I was in court 2 or 3 months ago, waiting for my client's case to be heard, so I witnessed first hand one of the old hands mentioned above having to ask the bench to mark 'completed' a series of unpaid work orders. None of these had been completed; they had been discovered as a batch of cases within which the induction letter had been returned (I think because of an issue with the address, but cannot be sure). However the term of the community order, the umbrella under which the unpaid work is meant to be done, had expired - for clarity, a person might be ordered to do 80 hours unpaid work within 12 months etc.

The 12 months (or so) had expired, without any of the work being done. But the private company needed them marked as 'completed' before they could claim the fee for having monitored them. It was set out, in the hearing, as a very technical request, simply based on the expiry of the time limit. The court refused it. Nothing was further said about the unpunished offenders.

*****
Spot on. One man, Chris Grayling as Justice Secretary, reduced probation to this. English and Welsh probation was one of the best public services in world - it sold its expertise across the globe as other jurisdictions were keen to learn how it should be done.

Then we have this half-cocked “privatisation” - the private operators have had one bailout and are about to get another, how is that a free market? - which divided the service between high risk and low/medium. As if these categories are fixed in the chaotic lives of offenders. Read the inspection reports for details of the disaster Grayling wrought.

Now two the staff organisations - overworked and bureaucratically mangled - try to do their best but it’s not a doable job. A total balls up. The victims of crimes that could have been avoided pay the price for ideology.


*****
It's ridiculous to expect even experienced probation officers to be able effectively to handle more than about 30 high-risk ex-offenders in a week. Perhaps those that are progressing suitably might only need face-to-face supervision once every fortnight or month, but even then, having 45 cases is simply unmanageable.

And this is the non-outsourced probation service which deals with those ex-offenders who are considered to have the highest risk of re-offending. How the CRCs are coping with low-risk clients is anyone's guess (though we know that even there, many are subject to only telephone contact). Once again, this government prioritises saving money over the hard work of trying to turn people's lives around. Shame on them.

*****
Surely for the Parole Board to decide upon a release it first requires a detailed release plan from the relevant probation officer?No release plan can be prepared unless that probation officer believes it to be feasible which implies appropriate levels of supervision will be available in any particular case. It is this aspect that the Select Committee should have focused upon rather than waste its time speaking to an administrator who takes no part in the judicial process.

*****
Let us be frank. The Government doesn't give a shit, and that is why we are where we are, no other explanation. Attacks on public services have been vicious (arguably malicious) to the point we are seeing collapse. And people aren't that stupid.. they can see it with their own eyes. I do sincerely believe though that neo-liberal ideology has genuinely run its course, not only that, but with a bankrupt ideology in hand, and no way of reinvention, the Tory party are on the decline - and they know it. Can you imagine their next election campaign? Strong and stable? Magic money Tree? Deep and meaningful relationship? All turned out to be total and utter bollocks. No, its just a matter of waiting unfortunately.

*****
As a person who understands and appreciates the difficult job of Probation Officers, I really have sympathy for you. Unless we can become a society that uses whole life sentences for all life prisoners, we need a well resourced Probation Service to minimise risk. Not only for ‘high risk of harm’ offenders but also for the medium and low risk people too. It’s well known that crime escalated so those at the lower end may often commit serious crimes later. The only real way to reduce this is investing in them through effective rehabilitation.

The current system is one of using PSOs to offer ‘sign in’ so that CRCs can just tick boxes ordered by Courts. Very little real rehabilitation exists. Recividism is natural to those inclined into criminal activity unless effectively challenged. Unfortunately that happens very infrequently and not at all effectively.

*****
Well done for highlighting this. With all the focus on the courts and prison service for the chaos caused by vicious and unprecedented cuts, the other part of the equation - the Probation Service has received scant attention - and yet it is just as vital in protecting the public as the other elements... perhaps even more so. But the depressing thing is that those responsible in Government have got such thick cloth ears that no amount of outrage and expose in the press will be heard let alone acted on. We've seen in health care, social care, policing, teaching and more and yet nothing has happened. Don't expect the probation service to be any different.

*****
The essence to grasp is this - If you spend £10 on a public service and get an effective result, this is money well spent. If you spend only £5 on the same public service but get no effective result, this is not £5 saved, but £5 entirely wasted. Worse than this is the fact that privatisation often costs more, and is putting public money into private pockets, which should be going into the service we pay our taxes for. The mean-minded, penny-pinching attitude of the Tories is costing us all more, and giving us nothing. When are people going to stop allowing themselves to be conned by the Tory claim that Privatisation is more "efficient"? Yes; more efficient at wasting our tax money.


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Facebook:-

Whoever wrote this is speaking the truth. The service is in a terrible state through a stupid government. Every day you worry that you have managed to do all you had to. Sitting at home on an evening and the local news comes on. You pray that any incident is not who you supervise or if it is, you pray that your notes are up to date as quite frequently you are juggling to do these after been out of office or dealing with crisis.

*****
I think this is quite an unfair comment. I agree many staff will feel like this but not everyone and I have no doubt that the quality of the work undertaken by the majority of NPS staff regardless of role  is still there as that is what drives us. Idefinitely have seen this in all the teams I have worked in since the split. Yes, I agree the government depends on this and I do truly believe we are why the service still functions at all, but we do and on the whole we are doing it well - recent inspections support this. 


I worry that the above headline feeds into the public panic over Worboys and it also does not support the officer/s who manage him who are no doubt feeling a lot of pressure and anxiety regarding the scrutiny of the cases management. The use of this headline by a colleague does not suggest to me the solidarity and support that they need right now from those who know first hand how they are feeling.  Well, No doubt you are reading this, so to the officer who manages Worboys, “you’ve got this” x.

*****
I agree wholeheartedly with the comment. It is acurate and right that the public understand, even if it is just people who read The Guardian. Much like Brexit, I'm for leaving this awlful 'service' ASAP. I do not doubt the committment of others who remain, good luck to you.

*****
My regret is that the only way to generate any sort of coverage or attention is to talk about risk of harm. I think we lose a little bit of our soul every time: at the heart of the skilful job we do, is the balancing of risk, enforcement, control, with rehabilitation, relationship-building, nurturing, even. Hard to make a case for a constructive humane approach to anything, in the current climate.