Sunday, 13 September 2026

Corporate Moral Nihilism

As the clock ticks on my probation career (not a social worker qualified probation officer) I grow ever more despondent about what legacy I will leave those following me. I look at the quality of PSR’s, parole reports, OAsys, sentence plans (by the way the new ones are a complete joke) and realise that the professional standards that we previously adhered to are sinking fast. 

There is a lack of industry and focus on the work and I am sick of colleagues who will not go try their best to speak with a punter before they recall him. Recall bingo seems to be the new game now closely followed by enforcement bagatelle. Why? Because we are not allowed to develop our own profession it is all done by external people, some of the academics have made a meal ticket out of probation theories, the four pillars for instance! Academics sitting in their universities away from the real world dreaming up projects to get funding and then sell it to those at the top with no knowledge and then it is made mandatory learning so that if something goes wrong you can be hung out to dry. 

An SFO occurs and watch everyone from SPO up retreat into their offices and leave the officer to deal with the SFO team those with largely limited experience of punters because they did not really want an active career in offender management. It is always the PO’s fault, not the lack of management oversight because they do not have the professional knowledge and experience to provide it, just to bully weaker staff and then try to manage those who stand up to them out of the team or service. 

In a few years everyone will be in Serco uniforms, with welcome to probation badges on, ‘Hi, my name is Bruce’ and the punter issued with yellow and red cards to display during sessions prescribed by AI. You can only really effectively assess someone’s risk by sitting with them discussing their behaviour and linking in with other organisations. Tick box probation does not deliver. Last one out switch the lights out.

Anon

*****
It astounds me that, despite the knowledge, talent, experience and expertise that exists within probation, the profession and its practices are so consistently designed and shaped by people who have very little to do with the actual practice of probation.

Imagine law, social work or even the police accepting this as normal. Imagine people who had never qualified as lawyers or social workers, or who had never walked the beat, routinely telling those professions how they should practice and introducing the latest “new” ways of doing their jobs.

Yet probation seems to lap it up. We have become remarkably accepting of being told how to do our own job by people who have never actually done it. This isn’t simply a consequence of the modern Civil Service structure or the Civil Service Code. It was happening long before either existed in their current form. The deeper problem is that probation has repeatedly surrendered professional authority over its own practice.

For a profession with a 100 year history and such a wealth of frontline knowledge and expertise, that should be a far more uncomfortable truth than it appears to be.

Anon

*****
Can anyone think of another 'profession' which, having spent decades developing an ethos & core strategy to successfully "advise, assist & befriend" the most reviled in our communities, meekly & naiively surrendered itself to the whims of corporate moral nihilism?

And so here we are; stripped of any & all capacity to achieve meaningful outcomes, slaves to the unrealistic diktats of 'the centre', pawns to be sacrificed for the benefit of the kings & queens who hide in the shadows.

Once we've set aside our bruised egos & broken hearts, we need to accept that there are real people who have truly lost something vital as a result of this shameful, farcical dismantling of the only organisation that addressed the unspoken distaste for the criminal classes.

Who? Have we forgotten already?

Those sent by the courts to be assisted by the probation service. Yep, the punters, clients, cases, pops, old lags, crims, offenders, etc etc.

I'm certain the courts (for the most part) really believe that sentencing someone to be supervised by the probation service will involve them receiving assistance in addressing the reasons for the behaviour/s leading to an appearance in court.

I'm equally certain that the courts are complicit in being gravely misled. For decades successive governments of this country have shown no inclination to facilitate true 'rehabilitation';, despite a vague nod in the .gov.uk declaration:
"The Probation Service is a statutory criminal justice service that supervises offenders serving community sentences or released into the community from prison.... it protects the public, assesses risks, works to reduce reoffending & offers help and information to victims of crime."

Anon

--oo00oo--

Despite dire current warnings that AI will almost certainly supplant human life, but whilst we're still at the 'party trick' stage, I thought I'd ask it about 'corporate moral nihilism', and this is what it produced:- 

The concept of corporate moral nihilism within the criminal justice system refers to an organizational ethos where intrinsic values—such as justice, human dignity, and rehabilitation—are discarded in favor of efficiency, market metrics, and profitability. In probation services, particularly highlighted by the UK’s experimental privatization era, this creates what criminologists call a "moral void." Instead of treating rehabilitation as a human enterprise, the system treats it as a series of risk-managed transactions. 

Evidence of this phenomenon in probation manifests across three primary dimensions:

1. The Marketization of Human Transformation

The most explicit evidence of moral nihilism occurred during the UK's "Transforming Rehabilitation" (TR) reforms introduced in 2014. This policy split the probation service, handing 70% of low-to-medium risk cases over to private Community Rehabilitation Companies (CRCs) operating on a "payment-by-results" model. 

Values as Liabilities: The traditional, relationship-based ethos of probation—historically defined as to "advise, assist, and befriend"—was structurally incompatible with commercial targets.

Perverse Financial Incentives: Private providers were incentivized to maximize profit margins, leading to systemic corner-cutting. The National Audit Office and Chief Inspector of Probation eventually labeled the experiment "irredeemably flawed," noting that business imperatives routinely trumped public safety and genuine care.

2. The Rise of "Tick-Box" Managerialism

Corporate moral nihilism shifts the focus from substantive ethics (doing what is right for the individual and community) to formal compliance (doing what protects the institution on paper). 

Abstracting the Individual: People on probation are reduced to risk algorithms and data points. Criminological research shows that a pervasive "tick-box" culture forces practitioners to focus on technical compliance over meaningful engagement. 

Automated Surveillance: Under corporate structures, meaningful face-to-face intervention was frequently replaced by rapid, automated telephone check-ins. This reduced the deeply complex process of desistance from crime to a mere administrative reporting requirement.

Meaningless Labour:
 Punitive community service under outsourced contracts often degenerated into tasks devoid of rehabilitative value, such as moving mud back and forth in graveyards purely to satisfy contract hours.

3. Moral Injury and Staff Burnout

When an organization operates in a moral vacuum, the burden of that emptiness falls heavily onto the frontline staff.

Compromised Professionalism: Studies on the privatization era revealed that over a third of probation officers admitted to regularly cutting corners and lowering professional standards just to meet corporate targets. 

The Care vs. Control Conflict: Forcing vocationally driven staff to act as low-cost monitors rather than agents of change creates systemic moral injury. Practitioners report extreme psychological distress because the systemic pressure to process high volumes of cases prevents them from providing the safe, ethical care required to actually reduce reoffending.

The corporate nihilist framework views these failures not as ethical disasters, but as mismanaged logistical parameters. While the UK fully reunified and returned probation to public control in 2021 to correct this "shambles," the lingering legacy of understaffing, target-driven strain, and administrative detachment remains a central critique of modern penal bureaucracy. (my emphasis)

24 comments:

  1. Most of the staff like the above now Thats the rub

    ReplyDelete
    Replies
    1. “Most of the staff like the above now.”

      Perhaps some do. But I think there’s a more uncomfortable question: how would you know you’ve lost professional autonomy if you’ve never experienced it?

      If your entire probation career has taken place within OASys, performance measures, prescribed processes, centrally designed practice models, mandatory e-learning and increasingly structured supervision, that isn’t managerialism intruding into probation practice.

      To you, that is probation practice.

      And I don’t mean that as criticism of newer staff. Quite the opposite. People cannot miss a professional culture they were never given the opportunity to inherit.

      That’s why the loss of experienced practitioners matters beyond simple staffing numbers. When they leave, we don’t merely lose somebody capable of carrying a caseload. We lose memory of how the job can be done differently.

      Perhaps the greatest success of managerialism isn’t persuading practitioners to accept less autonomy.

      It’s eventually producing generations of practitioners who don’t recognise autonomy as something they’re supposed to possess.

      That also makes all the current talk about “professionalisation” rather interesting.

      You can create registers, standards, CPD requirements and eventually statutory regulation. But a profession isn’t simply a workforce whose members are individually regulated.

      A profession also possesses a body of knowledge, an ethical identity and some meaningful authority over its own practice.

      Otherwise we’re in danger of creating something rather peculiar:

      professionally accountable individuals working in a profession that no longer controls its profession.

      And perhaps that’s why the argument about probation’s purpose matters more than nostalgia for “advise, assist and befriend”.

      If we can’t collectively articulate what good probation is, beyond completing the required processes, managing the allocated contacts, satisfying the assessment framework and demonstrating compliance, then somebody at the centre will continue defining it for us.

      They have plenty of modules available to explain it afterwards.

      Delete
    2. Best way to sum it up is that people can't miss what they've never had.

      I'm nearly 9 years in and this really is all I know. And anytime you try and move outside of it you get kicked back down e.g. "that's an off-menu RAR"...

      Delete
  2. I couldn't help it! Saw this & immediately thought of the OFPS regime & its babysteps training programme.

    ⚠️ Important Safety Rule First!
    Always ask an adult to help you with the kettle and the hot water. Boiling water is very hot and can burn your skin!
    ________________________________________
    🛒 Things You Will Need
    Ingredients:
    • Fresh, cold tap water
    • One tea bag
    • A splash of milk
    • Sugar or honey (optional)

    Equipment:
    • A kettle
    • A mug
    • A teaspoon
    ________________________________________
    📝 Step-by-Step Instructions
    1. Fill the kettle. Take the kettle to the tap and fill it up with fresh, cold water.
    2. Boil the water. Put the kettle on its base and switch it on. Wait patiently for it to click off when it is finished boiling.
    3. Prepare your mug. While waiting, place one tea bag neatly into the bottom of your empty mug.
    4. Pour carefully. Ask your adult helper to safely pour the boiling water into the mug. Leave a little gap at the top for your milk!
    5. Wait and brew. Leave the tea bag in the water for about 3 to 4 minutes. This gives the water time to change colour and take on all the yummy tea flavour.
    6. Remove the tea bag. Use your teaspoon to squish the tea bag gently against the side of the mug to get the last bit of flavour out. Carefully lift the bag out and pop it into the bin.
    7. Add the magic touches. Pour in a splash of milk. If you like your tea sweet, add a small spoonful of sugar or honey.
    8. Stir and enjoy. Stir gently with your teaspoon. Wait a minute or two for it to cool down so you don't burn your tongue, then enjoy your perfect brew!

    There's also one for coffee, although most will have already bought some skinny mocha latte from a hmpps approved coffee chain on their way to work, possibly with their brownie points from the annual reward scheme.

    ReplyDelete
    Replies
    1. Don’t forget the knowledge test.

      1. Is the kettle filled with water before or after boiling?

      2. What colour is milk?
      A. White B. Red C. Blue

      Congratulations - you have passed. Please complete the feedback questionnaire.

      Delete
    2. It’s not the same without the strange cartoon with the goatee beard, what is all that about? Will we return to the days of sandals/crocs with socks, cardigans with holes in and jackets with leather elbow patches and not forgetting lentil soup and rice and humus! It’s bad enough with the multicolour hair, tattoos and NAPO badges and lanyards promoting every charity on earth. Put a Union Jack badge on your lapel and you are an enemy of probation and the unions.

      Delete
  3. Unfortunately the experienced and professional staff are never consulted about the development of probation services. Those that work at the coal face have an abundance of experience who could show the academics and senior management what they are missing.When was the last time you saw an academic sitting in a probation session in the community, let alone on a wing in a prison, it is academia from the distance, the clean and disinfected perception of what probation is like. They have not witnessed the intimidation, the punctured tyres, the threatening notes and the face to face verbal abuse. When was the last time the academic had their address added to the police system in case they had a visit from someone following threats? It happens but is brushed under the carpet of statistics. The real world of probation is a long way from the utopia of the academics and managerialism that now pervades the system. I bet there are loads of operational band 4 probation staff working today to keep the management off their back tomorrow, well I am not one of those I love challenging conversations after all I have them with offenders daily.

    ReplyDelete
    Replies
    1. get immersed in the criminal world, just like hmpps stooge ross kemp

      https://www.facebook.com/RossKempTV/videos/ad-what-really-happens-inside-the-probation-service-i-joined-hmppsofficial-to-me/818726351320024/

      "What really happens inside the Probation Service? I joined @hmppsofficial to meet Emma, a probation officer, and find out what her job really involves.
      What struck me is the balance probation officers have to strike every day. They work with offenders in the community, helping them make better choices and rebuild their lives, while always keeping public safety at the centre of everything they do.
      That takes a particular person. One with excellent decision-making skills along with patience, empathy and resilience. You need to be able to listen but also challenge. You need strong judgement and the ability to communicate in a way that really makes a difference.
      Emma works with offenders, families, services and the wider community, building the support around someone to give them the best chance of change. It’s not an easy job, but it’s an extraordinary one.
      If a career in probation sounds like something you could do, search ‘probation jobs’ online to find out more. RK"

      Delete
    2. Do they not mention the word rehabilitation any more?

      Delete
  4. When I started in probation the SPOs led the way and were the ones we went to for advice, the senior managers we never saw. Now the SPOs come to us frontline POs for advice and the multiple senior managers and their minions email us daily for “performance updates”. It’s all back to front and there are too many managers who should never have been managers in the first place.

    A significant proportion of the SPOs I currently encounter appear to have little appetite for, or aptitude for, frontline work with offenders. Experience is lacking and many moved into management because it offered an escape from the frontline work they disliked, a fact they do not hide. Unfortunately, many of these same individuals are a significant contributor to the toxic cultures and aggressive work practices that developed around them.

    The problem then becomes compounded as they progress into Deputy and Head of PDU roles, taking the same attitudes, approaches and their friends with them. Unification already made this worse. Managers from UPW, programmes and other areas were moved into Business Manager, Deputy, Head of PDU and other senior roles, sometimes with very limited experience of what core probation work is. In some cases, PQiP qualifications were handed to these individuals to make them fit the professional requirements of roles they had already been placed into.

    With probation continually promoting those with limited understanding or practical application of frontline probation, and then surrounding them with others with similarly limited experience, it is hardly surprising that Senior Leadership Teams become so willing to lap up Ministry instructions and academic claptrap without challenge.

    Professional autonomy cannot exist where professional knowledge and experience are no longer present or valued at the top of the organisation.

    Reading that back it presents a very dire picture.

    ReplyDelete
    Replies
    1. But one that is extremely accurate

      Delete
  5. Well done, managed to get all the way to the 3rd paragraph before the SPO bashing commenced.

    ReplyDelete
    Replies
    1. It’s not as if there’s no accuracy to the comments. To be fair, there are some good SPOs and senior managers too who aren’t like that, a few even publish and get their voices out there too.

      Delete
    2. But its precisely because of the uninformed, pisspoor & slopey shouldered at EVERY grade that probation is in the position its in today.

      In particular, once it was decided that managers didn't need to be experienced - or even qualified - probation officers then an already wounded service began its rapid decline into unrecoverable death throes, hence the unimaginable shitshow we see before us.

      Delete
    3. Well let’s face it they are the puppets of the management, how fast can I jump on the shovel, how high can I jump, you missed an apostrophe in the third paragraph of action 6.2!

      Delete
  6. We are trying to fix the unfixable here. Probation is an impossible job and people who have been here years are looking through rose tinted glasses.

    It's always been a tainted career, most people don't even know we exist. And the biggest question, why are more people committing crime, why are more people up in court? Nobody wants to dig deep into corrupt governments, cost of living, decline in mental health provisions.

    Rather we wallow in a world of blame game, poor training, poor managers, never any questions on the individuals who cause this initial harm. Very naive and limited thinking.

    ReplyDelete
    Replies
    1. No Anon 12:04 I think the naive and limited thinking is with you and those like you. The organisation itself uses the blame game, we see that with SFO and performance approaches. It is no secret that there is poor training, even the universities providing PQIP training cannot criticise the Ministry. The problem of inexperienced and poor managers is widely documented by HMIP.

      Probation historically was a noble career, not a tainted career. And the focus was actually not on stopping people committing crime, but stopping THE SAME people committing crime. Speak to anyone in probation that understands this differentiation and they’ll tell you the impact of cost of living, decline in mental health provisions, problems with access to social provision, and whatever else.

      So there are no rose tinted glasses, and that term is used by managers to dismiss the opinions of those with experience and length of service. It’s an excuse to ignore the past and the embrace the current state of affairs without question.

      Delete
    2. Anon 12:35 I so very nearly responded to Anon 12:04 myself - but glad I resisted as mine was shamefully looking like an expletive!

      Delete
  7. Probation celebrated its centenary in 2007 and at that time from memory every service was a gold standard…….then Chris Grayling, the split, the CRS managing medium risk cases that were high risk but which they were not allowed to increase to high, every CPO offered three years protected salary to push the split, the reunification, the abandonment of critical thinking, the Mickey Mouse training (sorry Disney), the new breed of duplicitous CPOs kowtowing to ministers…….from gold standard to the brink of collapse in a generation………makes you think what will come next……

    ReplyDelete
    Replies
    1. Indeed. We told them this would happen in the 2013 special edition of the British Journal of Community Justice is Transforming Rehabilitation: Under the Microscope.

      https://mmuperu.co.uk/bjcj/volumes/bjcj-volume-11-issue-2-3/

      Delete
    2. Haha, the penultimate article states:

      “ Blogs tend to have their own niche market and I would highlight four which have offered a reasonably comprehensive view of
      TR developments, though each with distinctive audiences and ideas. The first is by Jim Brown and the blog is called On Probation. It can be found at
      http://probationmatters.blogspot.co.uk. He introduces his blog in this way:

      Welcome to the wonderful world of probation! These are the personal thoughts of an ordinary probation officer struggling to come to terms with constant change, whilst trying to do a useful job for society. Sadly, change is
      so often obviously not progress. I am fully aware that my views do not represent official policy of government, my Service or possibly anyone else - but hey - it's my blog!

      Providing news on an almost daily basis, this blog reports and pulls together information from a variety of sources. It is the one blog that also has an active discussion following each successive release so not only do you get the benefit from the blog itself but you see some of the debate and discussion unfold. This blogger has worked tirelessly to bring every item of news to the attention of the reader on what he dubs this 'omnishambles'!
      The blog frequently quotes from other sources thus making it a useful check on whether you have picked up information from a sometimes bewildering array of useful locations - a priceless and tireless contribution.”

      COMMUNITY JUSTICE FILES 31
      Edited by Nick Flynn, De Montfort University
      https://mmuperu.co.uk/bjcj/volumes/bjcj-volume-11-issue-2-3/

      Delete
    3. Wow - they were the days eh?!!

      Delete
  8. Here is somebody trying to force their employer to accept corporate responsibility. Perhaps the probation unions could initiate an action on behalf of their members.

    https://www.dailymail.com/news/article-16126673/Veteran-crime-scene-investigator-sues-police-100-000-claiming-dealing-50-murders-year-caused-stress-led-having-stroke.html

    ReplyDelete
    Replies
    1. they couldn't possibly bite the hand that feeds them.. and a jolly good feast it is too!

      Delete