Wednesday 25 October 2023

A Mutiny?

I've been out all day, so most of the following contributions have only just been published and I'll let them speak for themselves:-

I simply do not understand how an SPO is justified in allocating work to staff (interesting distinctions made between managers and “my team” ie the staff, that seems to me to say so much more than a simple pay grade above a PO), knowing that those staff are already holding a full case load and therefore have NO CAPACITY for allocation of additional work. That in itself is an admission of inflicting harm on those very staff if you know people in ‘your team’ are at that point not coping and are stressed. Surely that is a line of accountability here that leads directly to ALL in the management structure?

Wringing of hands does not remove or negate this accountability. Saying we know this is wrong but have no choice but to continue harming staff is what seems to be some sort of admission here and for which there can be no absolution because it causes you worry but yet you keep repeating the behaviour. That said, what about those we are allocated, where is the procedural justice, care and support for them? Knowing this is wrong but ‘having’ to keep doing it, is no justification. If you keep shovelling shit down it eventually lands on the most vulnerable and there should be no doubt that this is precisely what is openly being done. So victims, offenders and justice is being systemically failed. PO

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Toxic management meetings combining handwringing about staff struggling and leaving, then in come the performance figures and get your team to do this. I've heard PDU heads wring their hands about workloads and the consequences of them and then bow down to head of ops who simply doesn't give a hoot. The RPD comes in with fluff about proper probation practice but gaslights people about workloads and fails to take any responsibility by being will ignorant of what's going on, meaning all the pressure falls once again to PO/PSO and SPOs, when it should be going up.

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I’ve never spoken to a single PO / PSO that felt their PDU heads were fit for purpose. The reality is they aren’t. They have the power to do something about this mess but they don’t. They ‘wring their hands’ and ‘bow their heads’ and knowingly allow the harm to staff to continue. They have far more power than SPOs but they just toddle along like things will magically rectify themselves, without them actually doing anything to make that happen. Then they wonder why they have a mutiny on their hands, where staff have had enough and are saying no. I have no sympathy for them. They contribute to the daily nightmare that never ends. 

There will be many more catastrophic SFOs and practitioners AND SPOs will take the fall for them every single time. Careers and reputations destroyed, emotional and mental health in shreds, and the PDU heads and RPDs will go unscathed every single time. Cases are people but so are staff and the Service is nothing without its practitioners. Something the higher-ups seem to have completely forgotten. They will remember fast enough when they suddenly have hundreds of cases to reallocate and literally nobody to give them to, because most of their staff are off sick, overwhelmed and unable to function anymore because of the stress they have wilfully dumped at our doors with no thought for our well-being. 

Duty of care starts at the top. Practice is broken because staff are broken. Hire more agency staff. LISTEN TO STAFF. Understand we are only human and we AREN’T expendable unless they want a Service consisting of trainees and newly qualified officers because experienced staff have either left or are too unwell to work. Stop breaking staff. There are no excuses, justifications or reasons to do this to staff. There will be no staff retention unless they STOP BREAKING US.

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Other services are protecting their work force better than Probation. Some police areas have stopped taking IOM referrals due to lack of capacity. Many children's services have protected caseloads. They know that if they don't protect staff they lose them. So why do we have no control and why are managers not doing more to reduce our caseloads and have a genuine safe working measurement? PSS should go for starters and we should not have to deal with the shambles of accommodation. The task should go to another specialist service. It taking up too much valuable time and contributing to burn out. 

We need more Probation officers, ones with experience so why are PO's being shifted over to work on quality control? It ridiculous and these jobs need to go, get the PO's back doing offender manage. I read the article from the PO and it's spot on. Sounds like someone has taken my brain contents and splattered it over the blog. It's nice to know I'm not alone but all the more shocking to know how many of us are genuinely suffering and being abused so badly at work.

26 comments:

  1. Just had a quick glance at the NAPO website.
    The last item posted is dated 9th October. Says it all really.
    I take it Mr. Lawrence and co. haven’t got caseloads 160% over their WMT.
    Do the decent thing and resign.

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    1. We have not long been back from the AGM

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    2. Ok what happened let me guess . The poor turnout was full of amateurish unionists who want a voice. The controlling but excellent Jan led the steering dominating and over controlled as usual.quoracy figure is what exactly about 70. Some statement on world events from tuc of which Napo has no affiliation . Then some noise from the chair for 5 minutes who has propped up the weakest general secretary . Some low brow guests and then the GS speech more rhetoric . Napo stands full square with you professionals blurb again. Let's call them out . What play let's call this GS out to the realities of his collusion with moj.

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  2. “PSS should go for starters”

    PSS is not the problem. The problem is not enough staff.

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  3. What needs to happen is everyone just doesn’t work for a week. Just don’t go in. Take a week sick to look after ourselves, since we can’t rely on the service to look after us. Let them see exactly what doesn’t get done when their staff take their own health seriously and have a week of mental health days to protect themselves from the harm being done to them. What are they going to do? Fire the whole service? POs and PSOs are too conscientious to let their cases down like that. But it would be interesting to see what happens after if staff did do it.

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  4. From Twitter:-

    "I'm being told Probation staff are going on the sick in their droves. The stress of overwork from overwhelming caseloads is making practitioners literally ill. And this means remaining practitioners have even more work dumped on them which causes unmanageable stress ... Crisis..."

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    1. Can verify the above. The head of a West Midlands PDU has put 90% of staff on work improvement even though most are over 160% workload resulting in mass sickness.

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    2. Mids no surprise . How ridiculous you cannot be incapable of doing your job if it was just that. Putting staff on improvement activity when under excessive workloads already is and let's be blunt a throw back to the treatments of slave labour.

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    3. Should be naming and shaming that head of a West Midlands PDU!

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    4. Birmingham is well known as an area which is currently run as frankly what can only be described as bullying and threatening. Improve caseloads and allow people to do the job. Don't threaten to manage them out to keep them quiet. Staff are human.

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    5. What is the answer here for staff in this area then ? What options do they have but to leave or go off sick ?

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    6. I was one if the 90% of staff put on work improvement by the PDU Head of South and Central Birmingham. I went off sick for 4 months with stress and when I returned to work I had Stress Assessment meetings - lip service to tick a box exercise to show management ‘care’ about their staff. However the cases kept coming, the AQA assessments of Oasys kept filling my inbox with reams of amendments to complete, meetings were being called on an almost daily basis to inform us which stick they would be beating us with on that particular day and the cherry on the cake, you’re on work improvement as an incentive to carry on working 50+ hours a week just to keep up with paperwork. I was berated for seeing service users face to face and told a phone call was sufficient and it was these appointments were what were eating into my time and my ability to complete the mountains of paperwork. Thankfully I’ve left the service after 15 years and, for my mental health, it has been the best decision I’ve ever made. Hearing that the same PDU head has said that the reason for those leaving the service was due to them being ‘professionally immature’ has only reinforced that I have made the right decision.

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    7. The PDU Head of South and Central Birmingham should be named and shamed. Otherwise you will just let them get away with it.

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  5. From Twitter:-

    "Devastating as they are, more tragedies will happen whilst #probation is neglected. Everyone in the justice system knows a return to localised probation, better recruitment, training and attention paid to retention is required, when will senior leadership & government listen?"

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  6. Again, we are on HMPPS aren’t we? Where is the evidence of our excellent leaders showing they care about the PS bit? So prisons at capacity massive response across CJS, PROBATION IS AT CAPACITY NOW AND NOT FUNCTIONING. Staff are really being harmed trying to to deliver service users who are not receiving procedural justice and neither are victims. Leaders KNOW this and are just pouring more into an already full glass, the stuff pouring straight over the sides are people. It is shameful but more, I’d be very worried about corporate manslaughter investigations in the future. They know and are doing nothing. Our leaders are wholly prison focused and tbh, fiddling while Rome burns it is a national disgrace.

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  7. To Anon 0041 that would great and would work but how do we organise that ?? .I know ,we come together as a group of workers, pay our subs and develop a strategy... a bit like a union would...we inform the employer of our concerns.. a bit like a union would... we withdraw our labour until this illegal and obvious neglect of staff is over... a bit like a union would.... oh no, guess what , I have just found the flaw in our idea, we already have a union (s) they are shite.

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  8. and please, before anyone points out the workforce are not unionised that is also down to an ineffective, absent, useless, invisible union (s)

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    1. Ian Lawrence is the union guy and you allowed his reapointment . No one asked why this tragedy was accepted at AGM. He is laughing his head off 100k to retirement with no job.

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    2. What do mean no job?? Is he supposed to be doing something . Are you meaning he is to old or has no energy to fight because he has nothing to gain now. There are many reasons he does nothing. If this is what the chairs allow then that's it.

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  9. HMPPS strategy is to double down on staff and say nothing. No words of support or encouragement to staff. No public statements in support of frontline staff. No sense that they even give lip service to any care and protection. Its putting the public and the staff at increasing risk. The traumatised being supervised by the traumatised. In their own frightened way, they probaly think this is working: the coverage is fleeting and probation frontline are too knackered to raise their eyes from the performance keyboard and to frightened to say anything out loud. They have seen the news coverage (that's the only place I have seen any discussion, nothing in the canteen, nothing from managers) they just cant deal with it. Its all flight, feeze and fawn. Not sure there's much fight in anyone.

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  10. 09:13 organise it quietly without informing managers. Office to office with colleagues. What else can anyone do? They have removed options. Every day that people burn themselves out is acceptance of what is happening to them.

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  11. Not so nice the once awful and gone to Barbados Crispin blunt arrested facing bail pending rape allegation. Anyone recall his views on destructing probation . He might end up on an order.

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    1. Has a party ever won government on the attrition rate of the previous government via by-elections born of scandals? Not a good look for democracy

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  12. BBC News - Somerset: Police hunt sex offender wanted over woman's death
    https://www.bbc.co.uk/news/uk-england-somerset-67234066
    Another tragedy for the victim and family and another appalling burden for the probation officer unlucky enough to have had him on their caseload. We stand alongside you colleague whoever you are. We feel your pain.This could have been any of us. We must stand up and support our colleagues and not allow the civil.service to shirk its responsibility and try to deflect all blame on one person. This is the appalling reality of what we live with day in and day out. Some of us have already dealt with such situations and others live in dread. Where is the support, where is the recognition. We are human and deserve more.

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    1. Somerset the DD and acos there are particularly nasty.

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  13. Let’s start naming these heads of PDUs who are abusing their staff. Just name them and explain what they have done to make the lives of staff hell. If we do this and it continues, people at the top or media may take an interest.

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