Gauke asked to tackle two tier probation pay system
Dear David,
Pay in the Probation Service
Just over four years ago, the then Secretary of State for Justice Chris Grayling implemented the Governments ‘Transforming Rehabilitation’ programme.
You will of course be aware of Napo’s ongoing campaign to seek reunification of the Probation Service; this has evolved in light of the lessons learned from what has been a highly controversial outsourcing policy that has been the subject of considerable scrutiny by Parliament and widespread criticism by the Probation Inspectorate.
I understand that the Government will be submitting its response to the ‘Strengthening Probation, Building Confidence’ consultation exercise in the New Year, and my team and I would welcome the opportunity to engage with you and explain our perspective, before you finalise your thinking.
A two-tier pay system in Probation
Last week the three Probation unions resoundingly accepted the pay offer for staff working within the NPS. This resulted from the constructive engagement over the summer between Unions and HMPPS and NPS Officials, and I wanted to take this opportunity to thank you and Under-Secretary Rory Stewart for your support in securing a respectable pay remit from the Treasury.
Whilst all the unions are pleased that a negotiated settlement proved possible, which included a clear commitment to jointly work on a competency framework and a Licence to Practice, you will not be surprised to hear that this success has brought with it some understandable demands and considerable resentment from the members we represent in the 21 Community Rehabilitation Companies. They are giving me a very clear message that pay equity should now be applied across both arms of the Probation service.
In light of this, the Probation Unions are already engaging with CRC owners to seek their support for our pay equity campaign. Whilst we have received a mixture of responses so far, it is evident that the NPS pay settlement is causing your CRC providers serious concern about their ability to maintain even minimum standards of service delivery within the remaining life of their contracts.
Moreover, and as we predicted would happen some time ago, we are seeing clear evidence of CRC staff starting to explore (or already applying for) the many unfilled vacancies that exist within the NPS.
Napo has made publicly clear why we believe additional funding should be made available to resolve the ‘two-tier’ pay situation that has now been established.
Frankly, I find it very difficult to explain to our members why half a billion pounds has been found to sustain the CRC contractors, but pay awards (such as have been made) over and above the 1% contractual entitlement are vastly inferior to the NPS pay settlement.
In the longer term, your intention to terminate the current CRC contracts and ‘re-marketise’ service provision under the guise of 10 new contract package areas, looks to be simply unsustainable.
Unless there is to be a consistent pay and reward regime across both arms of the service with adequate financial provision being made available to enable prospective contractors to match NPS pay rates, it is difficult to see how future providers will be able to retain existing staff or recruit to the required delivery standards.
Irrespective of our obvious differences over the merits of privatisation, there is a serious danger that unless steps are taken to bring about equity on pay, then service provision will suffer further and inevitably bring with it a corresponding impact on community safety.
I hope it will be possible to arrange a long overdue meeting between us where we can seek to address the important issues that I have set out above for your consideration.
I look forward to your reply.
Yours sincerely
IAN LAWRENCE
General Secretary
--oo00oo--
At yesterday’s meeting of the NPS/Trade Union Engagement Forum, we received reports on the status of the current Double Waking Night Cover outsourcing and the plans for the roll out of the NPS AP Rotas.
DWNC contracts Sodexo and OCS
The view from NPS is that there has been an improvement in delivery from both providers but that ‘hotspots’ exist across 30 sites in the OCS contract mainly in South East and South West England, and long standing difficulties within the Sodexo contract in the North West.
Whilst the statistics show 90% against the delivery target and appear to be an improvement on previous reports, the unions were concerned to hear that the provision of temporary cover for some shifts due to the failure to provide permanent staff is reliant on the services of yet another recruitment agency.
We also continue to receive reports from members about unreasonable expectations around shift cover and some worrying issues about the suitability of some staff who have been sent to cover shifts by recruitment agencies.
Napo raises some serious questions
The unions have posed a number of questions around contract failures, the invoking of penalties, comparative costs and who will be responsible in the event of a serious health and safety incident. We have been promised a response to these points and these will inform our intention to raise the issue of the DWNC contracts yet again with the Secretary of State.
New AP Rotas
Unions have once again expressed our concern following news that NPS divisions have been instructed to finish rolling out the new AP Rotas that were part of the E3 implementation programme.
Some time ago, the unions reached an agreement with the NPS that discussion about the implementation of AP rotas should take place at NPS Divisional level and that there would be a post-implementation review (PIR) on those areas where the rota had been introduced to help inform future roll out.
Whilst we still await an approach as to the PIR, it is now clear that consultation has been patchy and that the rota requirements are proving to be unpopular.
We will include this situation in our future contact with Ministers.
--oo00oo--
Napo, along with our sister unions UNISON and GMB, have registered major concerns following the news of arrangements to transfer staff on secondment from some Community Rehabilitation Companies to undertake NPS work due to the perilous financial position of the parent companies.
Whilst the unions obviously wish to explore all opportunities to avoid the possibility of redundancies within CRCs, the Unions have not been consulted centrally over the intended arrangements, which we are claiming should have been held under the auspices of the National Staff Transfer and Protections Agreement that was underwritten by Ministers at the time of Transforming Rehabilitation.
Rationale
In light of this unsatisfactory situation, the Probation unions formally registered our misgivings about the secondment arrangements, some of which have already commenced, at yesterday’s meeting of the NPS/Trade Union Engagement Forum.
Below are the key issues that we raised and on which we are demanding answers and urgent further discussion as we attempt to protect our member’s interests.
PI 50/2014 which expired in June this year, appears to be the basis of the secondment arrangements and whilst it is appreciated that there has been some local dialogue between CRC providers and unions, we would have expected central discussions to have taken place.
The failure to engage with the trade unions over the appropriate rates of pay for seconded staff who will be undertaking equal work of equal value is obviously our primary concern. We have pointed out the fact that CRC staff will be sitting next to NPS colleagues who will soon be in receipt of superior rates of pay as well as Agency Staff whose hourly rate is also likely to be much higher than those paid to CRC employees.
We have also questioned the potential impact on NPS Staff who may have suffered an unwelcome transfer under E3 from their previous location or who may be awaiting a Transfer request.
What happens next?
Senior NPS management have been left in no doubt that this is another example of inadequate consultation. We have also made the point that when CRCs previously made redundancies the NPS turned down the Union’s request for staff to be taken back in, but are happy to now agree secondment arrangements ‘on the cheap.’
Our National Officials will be advising the relevant CRC providers of our position while we await a response to these points, and especially the demand for Pay equity for CRC staff during the period of their secondment period whilst working within the NPS.
Advice to CRC members
As always, it is a matter of individual choice as to whether you decide to take up a secondment opportunity in the NPS on the terms being offered. Napo has an obligation to point out these important issues, especially our demand for pay parity for CRC staff undertaking work for another employer, albeit on a temporary basis.
Napo will keep you posted on developments once we have more news.
"As always, it is a matter of individual choice..."
ReplyDeleteNot true. There are many staff who are NOT union members & who do not give a fig about others' circumstances & are happy to compromise role/pay boundaries to get what they want. As with the Sodexo clearances, for example, the weight of numbers of non-union staff made the principled position of union staff untenable. This is what the CRCs rely upon (& what Trusts also exploited historically). Napo, Unison & any other union representing probation staff have little, if any, power or authority that isn't neutralised or obliterated by the choices of non-union staff.
Napo's pisspoor performances have been merely symptoms of their self-destruct mode since Ledger's tenure as GS, while Lawrence's self-aggrandising efforts are lost due to the fading membership & therefore 'clout'.
The battles with Govt about desire to privatise Probation go back many years to when Judy Mcknight was GS in Napo(2004?)and the legislation to privatise elements of Probation were brought into being under Labour govt. We've had a long lonely fight. You are right that Union membership is an issue esp in CRCs: with more members there'd be more clout both locally(to represent members with Grievances/bullying/ etc)and in regional negotiations. Time to exercise more muscle?
DeleteWhat muscle? Since 06/07 when the privatisation seeds were sown by BlueLabour&TheWarmongers, union muscle has atrophied. Napo had limited muscle at the best of times; but it did attract a certain level of respect until the latter days of Judy's tenure when BlueLabour was in its pomp, the mask began to slip & power began to corrupt.
DeleteThe strategic Napo response is not led properly and it would help if the leader had some idea of what his role really entails. The letter as written should been assertive, yet it is all about the begging.
DeleteHope your Branch is communicating these views upwards both to CRC employer and to Napo HQ
DeleteI have a question about pay and in particular CRC pay.
ReplyDeleteMy understanding is that some of the reasons the recent NPS pay deal came about was as a result of an individual taking their case to an industrial tribunal, the result of which meant that the employer,NPS in this case, had to modernise pay and the 22 year increment shambles.
Why do the same rules not apply to the CRC ? or am i missing something ? surely if it is indicated at tribunal that what is currently happening in relation to pay is unfair, then it is unfair for all.
Why dont the unions bypass all the negotiating with the various CRC owners as it will be a total waste of time and just take a test case to IT ?
Good point! Copied this from the ET case..(the Respondent is Paskin for NOMS,Probation employee is Heskett)
ReplyDeleteWe have accepted that the Respondent is alive to the fact that progression
through its pay scales is now so painfully slow that most of the correlation between pay progression and skills and experience has been lost. We accept that the Respondent is doing what it can to change the system in as short a time scale as possible. It has already shortened the pay scale by five spinal points and we were told by Mr Paskin that he intends to review the scheme as soon as he is able. We have set out above our conclusion that if the present scheme ran for 23 years the level of indirect discrimination requiring justification would inexorably rise. We accept that the Respondent recognizes this and intends to take steps to reduce the discriminatory effect of the
present scheme. We note that in Naeem the Supreme Court found no fault
with the decision of the employment tribunal who had held that “managing an
orderly and structured transition” amounted to a serious objective (see
paragraph 43). We consider that the fact that an employer is alive to, and is taking steps to change, a potentially discriminatory PCP is a matter that we can properly take into account in assessing justification.
It'll take employees of each CRC to challenge their employer. They are 21 different entities, even if some owners are the same.
ReplyDeleteI read this and how do you arrive at this gross mislead.
Deletea side track to vetting in Manchester-we are supposed to trust them to look after our data.... well they only went and sent out the wrong forms,,,,carry on....
ReplyDeleteStop Press: Interserve cancels Christmas! Yes, having for the last couple of years insulted CRC staff with a tawdry 'reward' for all their commitment and hardwork of a £15 per head contribution to the cost of office Christmas dos they've this year decided to go one better and withdraw the offer after the Christmas dos have been booked -because of the company's in no way problematic financial situation! Still, when there are fines to be paid for risking the lives of, well, everyone - http://www.constructionenquirer.com/2018/11/19/interserve-fined-after-me-blunder-at-animal-lab/ - compensation to be paid for gross incompetence - https://www.theguardian.com/business/2018/nov/12/interserve-shares-dip-to-lowest-in-30-years-amid-finance-concerns - and, above all, well earned bonuses to be paid for restoring shareholder confidence to the point where it's at a 30 year low - https://www.constructionnews.co.uk/companies/contractors/interserve/interserve-ceo-set-for-125-bonus-for-2017/10030955.article - then I think coming together and forgoing the Christmas Turkey is the least we can do
ReplyDeleteAnd don't forget within that announcement from Interserves Yvonne Thomas as a " softener " ( as I'm sure they see it ) " where possible offices will be allowed to close at lunch time and those staff that have to work will be able to take half a day another time " !!!!!!!! Oh and a happy bloody Christmas to you to !!!! - miserable bastards
ReplyDeleteMaybe someone could kindly supply the text of said communication?
DeleteThe writings on the wall, tbf to Yvonne she acknowledges, by her substitute offer, that it had to be replaced with something, if anything it's becoming crystal clear theres a hard cash flow problem. Service user and staff free milk, tea and coffee will be next to go and that will be a real shame.
DeleteFree drinks!?! Our Trust cut that out once they had the reins. I ran groups & over the years spent £hundreds of my own hard-earned on tea, coffee, biscuits, juice etc. Same for staff training events. Nothing provided so I'd nip to supermarket en route.
DeleteIt wasn't all bad, though. Board meetings had outside catering, not that I was ever invited.
Thanks to the reader for providing the text as follows:-
Delete'I have recently learnt that a number of Christmas celebration events have been booked on the understanding that the company would contribute £15 per head, as has happened in previous years.
I am sorry to have to tell you that this was a misunderstanding, and that the contribution has been suspended this year across the group. You are all aware we are working hard to restore the financial health of our company, and the cost of such contributions across our 75,000 employees worldwide was not one that we thought was appropriate in the current circumstances.
As deposits have been paid, the company will pay the deposits already committed, so should you choose to continue with your plans on a self funded basis, you can do so.
As a gesture of thanks for your hard work, local arrangements will be in place to close our offices wherever possible at lunchtime on Christmas Eve. No holiday allowance will be required to cover the half day which will be subject to operational requirements. Colleagues who are identified as having to work that afternoon will be able to take a half day at another time by arrangement with their manager.
I sincerely apologise for the disappointment and confusion relating to the payment and hope you will understand why we have felt it necessary. As ever, thank you for your hard work and dedication which are sincerely appreciated.
Yvonne Thomas, Managing Director, Citizen Services'
A Wall St trader's view of Interserve Jun'18:
Delete"Interserve Plc (LSE:IRV) may be cheap for a reason. The company has been on my radar for a while, and I’ve been consistently disappointed in its investment thesis... IRV is a fast-fail research for me. Good companies should have good financials to match, which isn’t the case here."
https://simplywall.st/stocks/gb/commercial-services/lse-irv/interserve-shares/news/why-i-sold-interserve-plc-lonirv/
"Ms. Yvonne Thomas is a Managing Director of Citizen Services at Interserve Plc since 2018. Ms. Thomas joined Interserve in 2011 and has, with her team, helped to build up a set of businesses encompassing justice, learning, employment and healthcare in the UK, and a thriving education business in the Kingdom of Saudi Arabia. Prior to joining Interserve, she was at the Ministry of Justice where she was responsible for the commissioning and operational delivery of prison, probation and public protection services. With an “unusual” background in technology and subsequently sales (she was Sales Director for BTs business division and a Divisional Director of BT UK for a number of years) – she made, in her own words “ a most unusual civil servant” but found the experience brilliant. She has extensive experience of transforming businesses and delivering innovation. She combines experience of policy, strategy and operational delivery in both public and private sectors. She is motivated by improving service delivery and creating value. She is also a mentor and volunteer."
DeleteHow the well-heeled Interserve shareholders & traders view the Interserve situation. Obviously its all the fault of 'staff on the ground':
ReplyDelete"However my point was to try and find a way to illustrate to staff on the ground that even "small financial mistakes" in their area , dept , company , part of the business - can be expressed not as £x's but as what that means to the bottom line and just how much work , how many months of work is for absolutely nothing as it now earns zero margin. Companies are full of complacent people who see a few £k here and there and think its small - we turn over £ms so why worry ? Then you tell them that £ms of TO means very little profit and they have just p*ssed it all away.... But do most people care? As long as they still get paid ?"
And that, L&G, is why privatisation of public services like probation don't work. But we've known & argued this for years now. Its just that ideologues have cloth ears, no hearts & are corrupt as fuck. "As long as they still get paid." FFS!
https://www.jitta.com/stock/lon:irv
DeleteA financial market summary of Interserve