Saturday 12 March 2022

The Need For A Better Plan

Even though the Probation Service has pretty much disappeared from public view behind the Civil Service wall of bureaucracy and secrecy, those in the know are fully aware that things are not at all in good shape. Effectively, there appears to be tacit agreement between key stakeholders to just cover their ears and shout 'la la la la la' as loudly as possible and hope everything will be just fine. 

Unless something serious happens, I don't think this situation will alter any time soon, but in the meantime it's interesting to see that the the Centre for Crime and Justice Studies, even though not mentioning probation directly, is giving some serious thought as to the whole criminal justice landscape and the mess it's currently in:-     

A few weeks back, we published an article on our website by Whitney Iles, Khatuna Tsintsadze and Charlie Weinberg, the latest in the ‘critical care’ series they have been writing for us.

In the article, they criticised what they called “performance activism”, a tendency in the voluntary sector towards lots of activity, but “very little change on the ground”. While we don't really achieve anything, they argued, we are left “feeling good about our efforts”.

One of the things I have been wondering in the last few weeks is whether, in criminal justice, performance activism is itself a symptom of a frustration with the inertia of current criminal justice policy-making, its ‘stuckness’.

The prison system appears mired in almost permanent crisis. The police face a major crisis of trust. The court system is wrestling with an enormous backlog of cases. Injustices such as unfair joint enterprise convictions, the Imprisonment for Public Protection sentence, or racism throughout the justice system, are sometimes acknowledged. But nothing seems to change. Months may pass; the same issues, the same basic problems, remain.

Unsurprisingly, many of us probably feel trapped by the monotony of repeated criminal justice failure, unsure how, or if, we will ever escape it. A flurry of activity, even if it achieves little, can feel better than no activity at all.

I and colleagues at the Centre work are currently working on a new organisational strategy, to help guide the direction of our work through to our 100th anniversary in 2031. As part of that, I've been thinking about the problems of performance activism, and what might be behind it.

I've written this short piece to start bottoming out these issues. I'd be interested in any thoughts or reactions.

--oo00oo--

How do we escape the monotony of repeated policy failure? How do we instead do something genuinely new and transformative?

Consider the Prisons Strategy White Paper, published in December 2021, in what already feels like a different time.

It promises more prisons, on top of existing plans to expand current capacity to around 100,000 places. “We need a pipeline of accommodation beyond our current build programme”, the White Paper states, “and we will begin preparatory work... to set ourselves up for future expansion”.

There’s nothing particularly new here. In modern times, relentless prison growth has been the monotonous background noise of prisons policy since the eve of the Second World War, as I explained in this Prison Service Journal article from a few years back.

Its effect has been to scupper progress on meaningful reform. Whatever the merits of a number of other proposals in the Prisons Strategy White Paper – improving prison education, doing more to get ex-prisoners into jobs, and enhancing resettlement support, for instance – they will likely be negated by growing prisoner numbers.

A couple of weeks ago, Whitney Iles, Khatuna Tsintsadze and Charlie Weinberg wrote about “performance activism”, a symptom of a “lack of long-term thinking and political bravery”. With performance activism, we see “very little change on the ground”, while we are left “feeling good about our efforts”.

Current responses to initiatives such as the Prisons Strategy White Paper – talking up the perceived positives, while discretely shaking our heads about the obvious negatives – risks falling into this performance activism trap, I think.

Some might argue that this is what you get when too many grant funders favour short-term ‘impact’ over long-term ambition, and commissioning models reward nimble public relations, while punishing principled public challenge. I have much sympathy with such views.

But it also reflects the lack of long-term thinking that Whitney, Khatuna and Charlie wrote about, which all too-often leads to organisations falling into one of two, equally problematic, positions.

First, in seeking to influence the policy process, and to demonstrate impact, we can too readily accept the problem as defined by government, offering ‘solutions’ that tend towards reproducing in the present, and into future, the failed policies of the past. When this happens, we end up being defined in. We become part of the problem we claim we are trying to solve.

Alternatively, in seeking to escape the monotonous circularity of policy failure, we might too easily reject the grind of day-to-day influencing. This can result in powerful critiques and inspiring visions. But they are often critiques and visions easy to dismiss as utopian, and equally easy to ignore. This is the problem of being defined out. We stop having anything useful to contribute to the discussion.

What it means to navigate a course between these two, equally unhelpful, positions, to make possible an escape from the monotony of repeated failure, is something I and colleagues at the Centre are exploring, as we finalise a new strategy for the organisation.

In the context of the Prisons Strategy White Paper, it means, I think, developing coherent and credible alternatives to the seemingly relentless drive to ever more prisons, and charting a path to the world as we might wish it to be, while taking seriously the realities of the world as it is.

Richard Garside

26 comments:

  1. Hooray, JIM Brown's Probation Matters Blog publishes another chapter.

    Thank you.

    Boo. I keep reading how "old school" practitioners are broken, giving up or retiring.

    How can we keep, the true spirit of probation alive, that seems to have reached it's furthest development, probably sometime between about 1975 once seconded prison work and community service orders were embedded, but before 2001 when family court welfare work, about 10% of the task, was stripped away and the probation order was no longer an adjudication available to the courts and oversight was no longer the responsibility of Magistrates Courts Probation Committees - apart from Inner London, where the Home Secretary was already in direct control.

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    1. Having a big part of my own life working in probation we did move away from the 74 on culture of love em and authority community figure. More the courts and practice development notions of the sociology era and then this crap managerialism. If I had my time again it might be more prudent not to have let so quickly of what founded probation in a modern day. The same could be said for today as was then.

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  2. Probation needs people with relevant training and experience helping offenders to change with resources that build family networks and access jobs, finance, accommodation and other support such as for addictions and mental health.

    Instead 2022 consists of ‘probation practitioners’ with no training or experience. There aren’t resources, just useless paperwork, tick box targets and red tape, within a blame culture perpetuated by probation directors and their pals in HMPPS and HMIP.

    Garside doesnt realise probation can’t improve resettlement because there isn’t competent resettlement in the first place.

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  3. oasys is finishing most of us off, everything's subjective, so many variants that you can never get one right first time, rollbacks and new staff asking for advice on their rolledback assessments that I can't help them. Why they need countersigned for low/med is beyond me.

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    1. It’s beyond me why any work needs to be countersigned by managers that haven’t done the job for many years, or couldn’t do the job in the first place.

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  4. Probation delivery has become prescribed, a target driven process, painting by numbers. Performance activism is an excellent description.
    Such a format allows for high caseloads and an unskilled workforce. When it's painting by numbers, you don't need Rembrants, you just need people that can paint the numbers quicker.
    TR hasn't been reversed, the corporate approach and ideology has just been rebranded as a nationalised endeavour.
    A better plan is needed, because probation in its current format, in the not too distant future, may have to step on the scales and be weighed against cost and benefit.

    'Getafix

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  5. "in seeking to escape the monotonous circularity of policy failure, we might too easily reject the grind of day-to-day influencing. This can result in powerful critiques and inspiring visions."

    I'm afraid I beg to differ with you Mr Garside. For what its worth, here's my withering critique & uninspiring vision:


    Their plan is just fine - and always has been - for ***them***.

    It was never designed for anyone else. It does nothing except entrench them in their well-paid roles, ensures they are recognised with honours from a bygone empire, reinforces their platinum pension schemes while *pretending* to be meaningful.

    Its all a game, an elaborate bureaucratic sham. The Probation Service was dismantled because they didn't play the civil service game; they were outliers, flies in the ointment, the pea under the mattress.

    Eithne's 2000 cryptic choreography for a new NPS was the first serious attempt at eradicating the irritating social workers who remained after the divorce from social work training in 1997.

    But the little fuckers hung on, determined to do good; to advise, assist & befriend.

    Thus spake NOMS, Narey at the helm, to stomp on fingers - but he quickly cleared off (more serious fuck-ups elsewhere in the prison system) & along came ex-Nacro & Home Office commissar Helen Edwards, who expedited the transition to Trusts - essentially the first stage of slice-&-dice, allowing rogue CEOs to run ragged with the rules in local areas, thereby diluting the efficacy of Napo post-Judy McKnight.

    The advent of a Tory govt allowed the evangelical Spurr, a man of tunnel vision, to do his worst with the TR agenda aided & abetted by the useless troll known to the world as Grayling; & an eager new assassin - La Romeo.

    So, plan executed to perfection:

    * all staff now suitably in hand, harnessed & hampered by shit pay, shit terms & conditions
    * no functioning union
    * layers of middle-management lickspittles prepared to do anything for their masters.

    And as for those sent to Probation Offices by the courts... fuck 'em. Who cares about them anymore?

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    1. Brilliant. Napo actually helped them with it's paralysed leader who has self interest as his only motivator.

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  6. My #probation day and other delights
    Dentist: You are doing very well. Are you ok?
    Me: Fine, I am feeling very relaxed, after this morning at work
    Dentist: Two hours in to root canal treatment, and you are more relaxed than at work?
    Me: By comparison, yes.
    (I did in fact nod off at one point)

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  7. From Twitter:-

    "Fixed it: As a probation officer, you will work for the Tories in the community and prisons, you’ll support their classist and racist agenda by getting your paperwork done and meeting targets. You’ll also gain a professional qualification with a salary worth 43% less than 2010."

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  8. From Twitter:-

    "Salary is terrible. You will end up with anxiety/depression. You will work weekends just to play catch up though you aren't paid to. If anything goes wrong, it's the OMs fault. We must know what will happen in the future; apparently we walk around with a glass mystical ball."

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    1. It’s your fault if you’re working weekends. Leave your laptop at work. Email managers weekly to tell them you’re overworked and cannot complete tasks.

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  9. From Twitter:-

    "So, Soon after inheriting a completed Oasys, same Oasys praised for it's content - My ...... 'New' SPO line manager rubbished it and adamant it was mine, I kid you not - he was screaming in my face re. Payment by results...... Needless to say - ACE intervention Req."

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    1. Put in a formal grievance, email it to his line manager. Don’t let them get away with it.

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  10. From Twitter:-

    "Deluded! We keep getting told all about the recruitment of PQIPs - the service seems to run on the mantra of “the sun will come out tomorrow”. Problem is that what they don’t do is look at the retention of staff - years and years of experience walking away."

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  11. I'm a pqip trainee and I'm scared.

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    1. Don't be scared please. The fact that you are here suggests you are looking for alternative narratives to those you are hearing in your training. I salute you! -
      Join a Union (note to regular commenters, lets not start another saga about how effective or ineffective the Union(s) has been), safety in numbers and all that.
      This is the worst it will ever be (potentially) as there is a tsunami of new trainees like yourself, and WELCOME. At least in a few years time there will be more of you (us) to do all the vaccuous tasks we are being set.

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    2. It will only get worse and unions will not help you. Get your qualification and then find a better job.

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    3. My first response to "I am scared" was lost in cyberspace.

      Probation Training was scary for me when I started out in 1973 doing the CQSW (social work training) sponsored by the Home Office on the non-graduate entry two-year course at the University of Liverpool. (Can you believe, back then that University had two separate CQSW awarding courses in different departments?) I did the training in the Department of Extension Studies/Extra Mural (I am not sure how it was titled when I actually started) - they were part of the wider probation and social work second chance philosophy which traditionally was vital to both probation and social work - I trained alongside folk with relevant degrees and also some who had been unqualified social workers and were sponsored by their employers - as was I - by the Home Office, which oversaw probation work for a hundred years after probation orders were introduced in 1907.
      I was almost completely ignorant about probation and social work at the outset and had been accepted after a university pre-entry academic test having left school at 16 with 6 GCE "O" level passes at very modest grades and had worked as a bank clerk for 7 years from leaving secondary modern school.

      The enormity of the task came to me in stages; the further I got into the training but by the end I was certain I wanted to be a p.o. and by then had gotten into student activism to the extent of being on the small student organising committee of the second national student probation officers conference -which was fully taken over by Napo the following year having been started by London Branch in 1974. as a committee we learned Napo were seriously considering, as a way to secure a better pay rise, agreeing to a THREE-YEAR post qualification confirmation period, we were not even able to be full NAPO members at that time - (The organisation was actually the National Association of Probation Officers - rather than the ridiculous Napo it has become)

      However, it was ultimately Napo membership that saved my life and extracted me from a probation career with an early retirement pension on health grounds - even if by then I had lost my dignity due to the consequences of over working related stress, addiction, and disability (including developmental dyspraxia/dyslexia and heart disease).

      It was only after doing the job several years that I fully understood the enormity of the role and the key position of probation on the edge of the courts and society and social work, thus the 12 month protected caseload (maximum 25 with no parole or singleton family court welfare cases & all SER's - as they were called back then - all reviewed by a senior colleague before submission) was a helpful introduction to a career that lasted 30 years Inner City, Rural and Urban locations in 3 distinct parts of England was helpful.

      Protection came from my own increased professional resilience, alongside colleague and Union support - the trade-off being I needed to be active in the Union as well.

      As was a frequent topic with clients who were on the cusp of life changes that took them away from the courts - after very bad experiences - I would say that no experience in life is wasted - as long as we can learn from it – the same surely goes for PQiP training? My priority always was getting an income to support my family - thus I accepted early retirement rather than fight the indignity - I guess that is one-way employers get rid of troublesome employees - as I had become.

      I am amazed at the extent of the spirit of probation that seems to prevail despite (like so much else) it has been wrecked by successive governments which successive parliaments have allowed.

      Collective action - aimed at self-preservation is the way forward - though right now with P & O just dumping workers at a minute’s notice - my generation has left the state of employment in a far worse situation than we found it.

      So, sorry and thankyou - please keep the contributions coming.

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    4. Sorry to hear you feel scared but for what it's worth I was scared when I first started too...I'm ten years in, and I'm not ashamed to admit sometimes I feel scared...the enormity of the task, am I doing a good job, have I made the right decisions, am I taking the right approach with this or that person. If you weren't scared I'd be more worried. You'll find your own way of working which works for you.

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  12. It seems the police have also a significant staff retention problem. The Times reports today that 20% of staff leave before the finish their probationary period.

    "Up to one in five police recruits are dropping out during their probation period, according to statistics that raise concerns about the government’s scheme to increase officer numbers.

    On average, more than 9 per cent of recruits have left forces before becoming fully fledged officers, the National Police Chiefs Council (NPCC) said.

    In some force areas the attrition rate is far higher, however. In Northamptonshire, since April 2020, 19.3 per cent have left before completing probation.

    In North Yorkshire, Thames Valley and Cambridgeshire, 16 per cent left, while Bedfordshire, City of London, Suffolk and Surrey lost 15 per cent. Attrition rates have hit double figures in more than a third of the 43 forces in England and Wales since the government’s expansion programme began."

    'Getafix



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    1. Wow and perhaps the training recruits can see the reputation of the police is rock bottom. The have resources for revenue raising speed traps . Too many errant officers prosecuting their own pet campaigns. The police system still protects it's own corrupted. Way too many are involved in sex crime themselves in terms of exploiting vulnerable groups. No wonder 20 percent of recruits opt out. It is appalling perhaps selection is wrong perhaps the recruits are duds of course. Perhaps the police are all innocent.

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    2. Not surprised to hear that about North Yorkshire police

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  13. Probation Senior managers are the problem. They support and a part of the bullying and dictatorship.

    Unions and support networks will not help your day to day work problems.

    Complain, complain and keep complaining. That’s all you can do short of leaving.

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  14. https://www.gov.uk/government/publications/strengthening-probation-building-confidence-monthly-bulletin/probation-service-change-bulletin-issue-11-march-2022

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  15. Yes then the rottweilers hr will help them get you out on made up performance issues. Crap advice 919.

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