South South western Napo Branch report 20 October 2017
Dear Napo Members,
Finance?
The seasons have started their change but yet again no movement to report on the stalled and entrenched position of The Working Links Way. There have been a few moments when those of us in the branch have considered it may not be all their fault. They went broke in the June of 2015 and opened the door to AURELIUS who from what we can gather are not that reputable and the continued claims there is no money. Despite having reduced the staffing pay bill by more than half whilst recruiting new staff on less favourable terms and conditions, because that makes these staff cheaper and easy to get rid of. With less than two year’s service they have fewer employment rights. Also they are not provided access to LGPS. We in the branch, obviously wonder where the money is really going? A good place to start, and thanks to our wider Union colleagues, brought in a copy of the latest September 2017 Working Links Financial report. Not a great read if you’re not an accountant or a fan of pages of numbers. However, the few gems of wisdom the accounts did provide and are in my mind as another example of the Working Links Way, on how to avoid scrutiny!
Parent company profit for the year
The company has taken advantage of the exemption allowed under section 408 of the Companies Act 2006 and has not presented its own Statement of Comprehensive Income in these financial statements. The profit after tax of the parent Company for the year was £8,139,000 (2015 - loss £1,117,000).
This statement lifted from page 31 of their accounts makes it known that despite the 8 million and loose change of overall clear profit to Aurelius this year, Working Links have hidden the income in a get out clause. This money is in fact from the public purse, the tax payers’ money. What it means is that without trawling the figures with an expert, Working Links way, is to deliberately hide the profits derived from the criminal Justice sector contract. We ask why? We have the tools to look and investigate this more thoroughly during this year into next. NAPO SSW Branch will report what we discover in more detail. We are a long way from the claims that they only made 250k last year and of course we all wonder why this is when their interest payments appear to read 500k.
From Page 28
From Page 28
3.10 Contract viability
As noted in the Directors' Report, following the governmement's review of the industry-wide Probation systems across England and Wales, contractural negotiations have culminated in a new and favourable contract amendment via a Deed of Variation. As such the directors are satisfied that the transforming rehabilitation contract is not onerous based on expected volumes and as such no material adjustment is required in these accounts.
The information on this contract deal reads as slippery as the non disclosure on profit reports. Yet this figure puts another 4.2 million pounds to the Working Links contract then finding its way to Aurelius. Does this new figure put the total profits up to around 12 Million? The document refers to larger sums of loans and a hefty hundreds of thousands in some pension deal for a few directors. Obviously there is lots of money despite what they say yet they find ways to hide the figures. Members, you may appreciate Working links were a bankrupt company in 2015, less than 2 years into the contract. Aurelius now enjoy the potential profits that Working links may have seen as their prize.
The 1% Pay deal.
Still on money, I had reported that we sought your entitled 1% pay increment way back in the year. Still not arrived although we had this on the agenda for the ACAS meeting on the 21st of September the management side had in fact indicated it would be paid in their Justice news dated the 18th Sept. The details of which were not communicated to the Unions.
Increment progression payment
We are aware that for our people in justice, the most recent annual incremental progression payment – effective from 1 April 2017 – has not been implemented to date. In the absence of new local bargaining arrangements, we feel it's important not to delay payment of this contractual increase for those that are eligible*.
This will be reflected in pay for each CRC on the first payroll date that falls after 21 November 2017.
This reflects the difference in pay dates for each CRC. Payment will be backdated to 1 April 2017 and every effort will be made to also include the back payment. This will be confirmed nearer the time.
This report to members is disingenuous and attempts to irritate the Unions. Members will know that it was reported earlier in the year that Ian Lawrence GS Napo had in fact raised the incremental pay issue as an entitlement. The management seemed puzzled to learn this then rejected any settlement on pay unless strings on the dispute were attached. Working links fully owned the delay and indeed in our view had no intention of genuinely paying you your money, until it was likely to become a contractual breach issue. Despite Working Links claims of preventing a delay this is disingenuous also. Only some staff will be eligible and those who do get the lift will only see 1% and the back pay to come later. That is more delay by Working Links. They know they owe our members the money and have done since before April. They know it’s a contractual obligation. With all those millions in their account and massive interest agreements and suchlike, yet nothing for the frontline workers who are making their profits. Aurelius enjoy the interest which should have been paying your mortgage and bills. Ironically the report came in the Working Links Justice News but there is nothing just about this! Even worse while spending so much energy on hiding their secrets of profits, the Working Links way failed to secure another cash cow contract in early October by losing a further large government contract on employment and health. You might ask yourselves are they happy and comforted by the millions already scored, are they warm from the glow of red fifties in new bank notes piling up from staff reductions? Or should they be in some despair as to what contracts they ought to\need secure to fund those worried staff. Probably neither as they seem preoccupied in calculations of lost profits and to rid staff in cheapest form of potential redundancies yet to come in other sectors of their activity.
The HMIP Report Gloucester.
Members may well have read our open branch letter to the DDC CRC Director dated the 7th September relating to the August report. The letter has not been responded to and I will not be looking out for a reply as the Working Links Way has been established to avoid, deny and put spin on all things uncomfortable and for public reading. The ways in which the unions have complained about treatment of terms conditions and contractual obligations are matters they continue to ignore. Sadly for them however, the HMIP report makes it painfully clear the Targeting Offender Model and majority of its activities do not work on the staffing and cost cutting measures. All the areas Unions had warned Working Links of this likelihood well before we initiated the dispute in DDC and then the whole region. Consequently throughout the standoff a continued failure of the Working Links to engage meaningfully has beset all Trade Union relations. It remains a choice they have made. The HMIP report has provided another platform to take issues up with all the regional PCCs Police and Local authorities’ chief execs. The failings are so serious that Unions cannot fail to alert the public to rising risks of serious further offences and this is well supported in the recent news that overall crime is up
This took place in Bristol in September and was well overdue from the long summer break. Nothing was achieved at this meeting in real terms. No silver bullet, no fast cure, and no sign of any remedies that the Working Links scripted and rigid input maintains the impasse. Some confusions over the pay offer dominated part of the session and our own sides not actually re-focusing effort on the genesis of the dispute adds to the mix of the number of unresolved issues that we see no obvious fast solution. The odd glimmer of a breakaway from the script was the response to the Gloucestershire HMIP report. The Working Links view gave an excuse for the appalling report it was to blame the staff .
They stated
⦁ The HMIP inspection visit came at an unfortunate time
⦁ Staff were blamed for women who were off on maternity leave
⦁ Staff were blamed for many leaving around the time of inspection
⦁ Staff were blamed for high sickness levels
This was stated and I still can’t believe I actually heard, and I wrote it down. Members reading this, it is incredible in the modern day, that Working Links could actually say this and believe it, let alone attempt this ridiculous direction to convince the Unions. What Working Links appear to be saying is that the HMIP findings are excusable given the reasons they offered above. The equalities issues this inappropriate excuse list raise places the spotlight on their backward analysis. A failing structure that is currently clinging to an exploitable yet poorly constructed contract as they have little else to sustain them. The remainder of the meeting was the usual scripted propaganda that they continually repeat. We do get irritated of their doggedness to hold on to a failing message. We know they are stuck and as such we could not agree with Working Links on matters that continue to deprive our members of the staff transfer and protections arrangements, and the continued variations to staff contracts and the failing working model.
Despite Working Links claim they had already drafted an emergency plan, and had rolled it out to the Gloucester area, this was challenged by Unison who had first hand knowledge that this was not the case. Working Links immediately back peddled and claimed they intended to roll out an action plan shortly. We get tired of this tardy, on the hoof, chancing approach. They also claimed they had already agreed a response to the HMIP report in a plan with the MOJ. We wait and see what now happens in Gloucester and will keep you informed as this impacts on DDC.
Whole System Improvement WSI
There has been quite a bit of talk of the failings and when the current situation will hit breaking point. However it seems this may be avoided as the Director of Community Interventions now realises urgent action is required. The launch of the WSI has serious implications for the continued way things are done around here. I have no doubt there will be more contractual rearrangements. It will not be long for all the key authorities to begin to realise that paying for any private company, the contract bid winner, to continue interfering badly within the complexities of the criminal justices system is money well wasted. It appears to most, CRCs now cost more than any area did as a single public service Probation Trust. Private companies have given us poor buildings, poor communications, and failing leadership structures. The devolution of Probation will need to be arrested fast, and attempts to rebuild it will be hard. The WSI thankfully has earmarked some key areas to look at immediately .
The Whole System Improvement Board have identified 4 initial work stream priority areas:
The WSI has been well reported in the popular media sites and commentary from the NAPO AGM. The initiative was advertised on the NPS system only. This excluded any potential applicants for roles from the CRCs. It makes me wonder at least, what it will finally end up becoming but we remain optimistic at this stage, we’ll see.
The Working Links Road Map
Most staff will now have attended these briefings across all staff in DDC. I am struggling to find something positive to say about it. Billed as a mandatory event, both Denice James JNCC rep and myself attended. Patiently listening to what can only be described as a bit late in the day bonding and forming exercises. We are all in it together! It has been a while since I did a jigsaw puzzle which was used to prompt the connecting of a road map picture. It could have had a few dead ends on it, some one way streets and a set of traffic lights the sort of reality we have received from Working Links but it was not there to capture the real big picture at all. While it was a staging exercise to give staff a joined up approach to the Working Links Way, and where we all fit in the process. Included was our collective and individual positions and future depending on the context of bidding outcomes to success. It was soured for some as the news had just broken that in fact Working Links were not successful in their recent work health bid. What this means for staff in other parts of the Working Links way is not clear. The event was a PR exercise and for me at least after what we know of the real conduct of the Working Links Way it won’t be enough to cover over the cracks already well formed. The retention of many staff who are expected to accept new roles that have not been negotiated or agreed on or with appropriate workloads. This is not going away, no matter how many more road trips or smooth gloss over presentations. The other Working Links road to going nowhere fast was not printed on the map either. We continually hear reports of staff getting tapped on the shoulder with an invitation to leave their jobs on reduced terms. It creates an awful working environment of divided staffing groupings. Thank HMIP for looking at part of this contract holder’s super highway on shortcomings, making enough clear references to major issues and a rethink is needed. Something we claimed from the Unions is well overdue. Perhaps a new map and a different direction?
Waiting for Working Links or not?
Following the road map events the General Secretary of NAPO, Ian Lawrence, has announced with our Unison colleagues that a series of Joint Trade Union meetings are to be called. The first is on the 26th October at Poole with the branch and as many Unison and NAPO members are welcome. Details on the flyers are already out. Some of this meeting will be to look at the ways our joint members interest will served by exploring and looking at indicative ballots for appropriate action in response to the issues as we currently face them. Make sure you find out the dates and attend the meetings in supporting the branch to ensure your views are heard and your terms and conditions are protected.
The Parliamentary Inquiry Justice committee
Please use the above link to look at what this means. As Chair of the branch I will be submitting a branch response that some of our colleagues have already provided details of the issues in areas they work. However, to build our case to something substantial and evidence based we need your continued input to the daily issues and problems we all face since TR and the Working Links Way. You can also follow the online advice and do some personal contribution. Napo nationally will also collate material and send that to the committee and I suspect Ian Lawrence will likely be called again to give further evidence with Ben Priestly of Unison.
The deadline for written submissions to be made is Friday 17 November 2017. Written submissions should be made via the web portal. Submissions need not address every aspect of the terms of reference and should be no longer than 3,000 words.
The Government now finally appear to realise the disaster that they have set in train and are looking for remedies. Please make sure you all use this opportunity.
Finally
For this branch report at least your Union reps including Wales and BGSW are showing no signs of any reduction in our determination. We reject the way we have been treated and the detrition of our terms by the deliberate actions and failures of the Working Links Way. It is taking its toll on the reputation of Probation and our formally good standing. On Wednesday 25 10 17 we are set to see another expose in the Panorama TV programme which will no doubt feature some more uncomfortable national coverage. The consequences may well call for a further local and regional inquiry from the General Secretary. We will keep you posted.
If you are reading this and not in a union now then join Napo support the local branches protect your terms.
Dino Peros Napo Branch Chair SSW.
Denice James JNCC Rep Napo
Cc Ian Lawrence General Secretary Napo. Unison officers
The 1% Pay deal.
Still on money, I had reported that we sought your entitled 1% pay increment way back in the year. Still not arrived although we had this on the agenda for the ACAS meeting on the 21st of September the management side had in fact indicated it would be paid in their Justice news dated the 18th Sept. The details of which were not communicated to the Unions.
Increment progression payment
We are aware that for our people in justice, the most recent annual incremental progression payment – effective from 1 April 2017 – has not been implemented to date. In the absence of new local bargaining arrangements, we feel it's important not to delay payment of this contractual increase for those that are eligible*.
This will be reflected in pay for each CRC on the first payroll date that falls after 21 November 2017.
This reflects the difference in pay dates for each CRC. Payment will be backdated to 1 April 2017 and every effort will be made to also include the back payment. This will be confirmed nearer the time.
This report to members is disingenuous and attempts to irritate the Unions. Members will know that it was reported earlier in the year that Ian Lawrence GS Napo had in fact raised the incremental pay issue as an entitlement. The management seemed puzzled to learn this then rejected any settlement on pay unless strings on the dispute were attached. Working links fully owned the delay and indeed in our view had no intention of genuinely paying you your money, until it was likely to become a contractual breach issue. Despite Working Links claims of preventing a delay this is disingenuous also. Only some staff will be eligible and those who do get the lift will only see 1% and the back pay to come later. That is more delay by Working Links. They know they owe our members the money and have done since before April. They know it’s a contractual obligation. With all those millions in their account and massive interest agreements and suchlike, yet nothing for the frontline workers who are making their profits. Aurelius enjoy the interest which should have been paying your mortgage and bills. Ironically the report came in the Working Links Justice News but there is nothing just about this! Even worse while spending so much energy on hiding their secrets of profits, the Working Links way failed to secure another cash cow contract in early October by losing a further large government contract on employment and health. You might ask yourselves are they happy and comforted by the millions already scored, are they warm from the glow of red fifties in new bank notes piling up from staff reductions? Or should they be in some despair as to what contracts they ought to\need secure to fund those worried staff. Probably neither as they seem preoccupied in calculations of lost profits and to rid staff in cheapest form of potential redundancies yet to come in other sectors of their activity.
The HMIP Report Gloucester.
Members may well have read our open branch letter to the DDC CRC Director dated the 7th September relating to the August report. The letter has not been responded to and I will not be looking out for a reply as the Working Links Way has been established to avoid, deny and put spin on all things uncomfortable and for public reading. The ways in which the unions have complained about treatment of terms conditions and contractual obligations are matters they continue to ignore. Sadly for them however, the HMIP report makes it painfully clear the Targeting Offender Model and majority of its activities do not work on the staffing and cost cutting measures. All the areas Unions had warned Working Links of this likelihood well before we initiated the dispute in DDC and then the whole region. Consequently throughout the standoff a continued failure of the Working Links to engage meaningfully has beset all Trade Union relations. It remains a choice they have made. The HMIP report has provided another platform to take issues up with all the regional PCCs Police and Local authorities’ chief execs. The failings are so serious that Unions cannot fail to alert the public to rising risks of serious further offences and this is well supported in the recent news that overall crime is up
The Office for National Statistics said crimes in the 12 months to June were up from 4.6 million the previous year. It said crime categorised as "violent" rose by 19%, with rises in offences including stalking and harassment.Napo concern about the current T.O.M. having not been released to the Unions or genuinely having been verified independently, will only continue to contribute the worrying trend of increased crime figures. Members can see the irony. Napo have made it clear we seek a further review of the current operating procedures and would want an inspection of this flawed model. What operates in Gloucester is being imposed in the DDC region while there are still no agreed workload weightings and no agreements on caseloads. These issues featured in Gloucester, yet despite this the intention is to continue to drive home the further embedding of the flawed model rather than take Union’s concerns seriously to stop, review and react to the messages that are loud and clear in the HMIP report.
“This CRC’s work is so far below par that its owner and government need to work together urgently to improve matters, so that those under supervision and the general public receive the service they rightly expect, and the staff that remain can do the job they so wish to do.”The ACAS Meetings
This took place in Bristol in September and was well overdue from the long summer break. Nothing was achieved at this meeting in real terms. No silver bullet, no fast cure, and no sign of any remedies that the Working Links scripted and rigid input maintains the impasse. Some confusions over the pay offer dominated part of the session and our own sides not actually re-focusing effort on the genesis of the dispute adds to the mix of the number of unresolved issues that we see no obvious fast solution. The odd glimmer of a breakaway from the script was the response to the Gloucestershire HMIP report. The Working Links view gave an excuse for the appalling report it was to blame the staff .
They stated
⦁ The HMIP inspection visit came at an unfortunate time
⦁ Staff were blamed for women who were off on maternity leave
⦁ Staff were blamed for many leaving around the time of inspection
⦁ Staff were blamed for high sickness levels
This was stated and I still can’t believe I actually heard, and I wrote it down. Members reading this, it is incredible in the modern day, that Working Links could actually say this and believe it, let alone attempt this ridiculous direction to convince the Unions. What Working Links appear to be saying is that the HMIP findings are excusable given the reasons they offered above. The equalities issues this inappropriate excuse list raise places the spotlight on their backward analysis. A failing structure that is currently clinging to an exploitable yet poorly constructed contract as they have little else to sustain them. The remainder of the meeting was the usual scripted propaganda that they continually repeat. We do get irritated of their doggedness to hold on to a failing message. We know they are stuck and as such we could not agree with Working Links on matters that continue to deprive our members of the staff transfer and protections arrangements, and the continued variations to staff contracts and the failing working model.
Despite Working Links claim they had already drafted an emergency plan, and had rolled it out to the Gloucester area, this was challenged by Unison who had first hand knowledge that this was not the case. Working Links immediately back peddled and claimed they intended to roll out an action plan shortly. We get tired of this tardy, on the hoof, chancing approach. They also claimed they had already agreed a response to the HMIP report in a plan with the MOJ. We wait and see what now happens in Gloucester and will keep you informed as this impacts on DDC.
Whole System Improvement WSI
There has been quite a bit of talk of the failings and when the current situation will hit breaking point. However it seems this may be avoided as the Director of Community Interventions now realises urgent action is required. The launch of the WSI has serious implications for the continued way things are done around here. I have no doubt there will be more contractual rearrangements. It will not be long for all the key authorities to begin to realise that paying for any private company, the contract bid winner, to continue interfering badly within the complexities of the criminal justices system is money well wasted. It appears to most, CRCs now cost more than any area did as a single public service Probation Trust. Private companies have given us poor buildings, poor communications, and failing leadership structures. The devolution of Probation will need to be arrested fast, and attempts to rebuild it will be hard. The WSI thankfully has earmarked some key areas to look at immediately .
The Whole System Improvement Board have identified 4 initial work stream priority areas:
- rate card
- workforce strategy
- Strategic System Improvement (Reducing Bureaucracy)
- Transforming Rehabilitation interface processes
The WSI has been well reported in the popular media sites and commentary from the NAPO AGM. The initiative was advertised on the NPS system only. This excluded any potential applicants for roles from the CRCs. It makes me wonder at least, what it will finally end up becoming but we remain optimistic at this stage, we’ll see.
The Working Links Road Map
Most staff will now have attended these briefings across all staff in DDC. I am struggling to find something positive to say about it. Billed as a mandatory event, both Denice James JNCC rep and myself attended. Patiently listening to what can only be described as a bit late in the day bonding and forming exercises. We are all in it together! It has been a while since I did a jigsaw puzzle which was used to prompt the connecting of a road map picture. It could have had a few dead ends on it, some one way streets and a set of traffic lights the sort of reality we have received from Working Links but it was not there to capture the real big picture at all. While it was a staging exercise to give staff a joined up approach to the Working Links Way, and where we all fit in the process. Included was our collective and individual positions and future depending on the context of bidding outcomes to success. It was soured for some as the news had just broken that in fact Working Links were not successful in their recent work health bid. What this means for staff in other parts of the Working Links way is not clear. The event was a PR exercise and for me at least after what we know of the real conduct of the Working Links Way it won’t be enough to cover over the cracks already well formed. The retention of many staff who are expected to accept new roles that have not been negotiated or agreed on or with appropriate workloads. This is not going away, no matter how many more road trips or smooth gloss over presentations. The other Working Links road to going nowhere fast was not printed on the map either. We continually hear reports of staff getting tapped on the shoulder with an invitation to leave their jobs on reduced terms. It creates an awful working environment of divided staffing groupings. Thank HMIP for looking at part of this contract holder’s super highway on shortcomings, making enough clear references to major issues and a rethink is needed. Something we claimed from the Unions is well overdue. Perhaps a new map and a different direction?
Waiting for Working Links or not?
Following the road map events the General Secretary of NAPO, Ian Lawrence, has announced with our Unison colleagues that a series of Joint Trade Union meetings are to be called. The first is on the 26th October at Poole with the branch and as many Unison and NAPO members are welcome. Details on the flyers are already out. Some of this meeting will be to look at the ways our joint members interest will served by exploring and looking at indicative ballots for appropriate action in response to the issues as we currently face them. Make sure you find out the dates and attend the meetings in supporting the branch to ensure your views are heard and your terms and conditions are protected.
The Parliamentary Inquiry Justice committee
Please use the above link to look at what this means. As Chair of the branch I will be submitting a branch response that some of our colleagues have already provided details of the issues in areas they work. However, to build our case to something substantial and evidence based we need your continued input to the daily issues and problems we all face since TR and the Working Links Way. You can also follow the online advice and do some personal contribution. Napo nationally will also collate material and send that to the committee and I suspect Ian Lawrence will likely be called again to give further evidence with Ben Priestly of Unison.
The deadline for written submissions to be made is Friday 17 November 2017. Written submissions should be made via the web portal. Submissions need not address every aspect of the terms of reference and should be no longer than 3,000 words.
The Government now finally appear to realise the disaster that they have set in train and are looking for remedies. Please make sure you all use this opportunity.
Finally
For this branch report at least your Union reps including Wales and BGSW are showing no signs of any reduction in our determination. We reject the way we have been treated and the detrition of our terms by the deliberate actions and failures of the Working Links Way. It is taking its toll on the reputation of Probation and our formally good standing. On Wednesday 25 10 17 we are set to see another expose in the Panorama TV programme which will no doubt feature some more uncomfortable national coverage. The consequences may well call for a further local and regional inquiry from the General Secretary. We will keep you posted.
If you are reading this and not in a union now then join Napo support the local branches protect your terms.
Dino Peros Napo Branch Chair SSW.
Denice James JNCC Rep Napo
Cc Ian Lawrence General Secretary Napo. Unison officers