- All 188 Circles were established and completed in the parts of the country where no such service has been available before.
- 778 Volunteers were recruited, trained, and closely supervised to provide the 188 new Circles.
- In addition to many hours of mandatory core training, 291 Volunteers received additional supplemental training.
- 103 Volunteers were supported to achieve National Open College Network accredited certification.
- These Volunteers gave 35,976 hours of their time to help reduce sexual harm within their communities and roughly the same amount of time travelling to and from Circle meetings and activities.
- The goal of helping sexual harm causers (Core Members in a Circle) to safely reintegrate into their communities was achieved. An independent evaluation showed that dynamic risk factors reduced and ‘protective’ factors across a range of variables, including employment, purposeful activities and hobbies, stable emotional relationships, and emotional wellbeing, improved.
Once the project was operational, attention turned to promotion and referrals. Partnership agencies wanted delivery to be rolled out ‘clockwise’ beginning in the south west boroughs, so Circle Coordinators attended regional Senior Management Board and Cluster Management Meetings and delivered presentations at individual Offender Management Units throughout this area. Referral enquiries were slow to materialise, however, and to keep the project on target the roll out strategy had to be re-negotiated, with the outcome that agreement was secured to allow referrals to come in city-wide.
Understandably, some of the Volunteers who had already been recruited and trained to work in the south west of London chose not to continue at this point. In response, a pan-London recruitment initiative was developed, urgently targeting universities, volunteer bureaus, retirement, and religious/belief groups etc. across all boroughs to find citizens willing and able to volunteer in the areas where referrals existed.
This solution, though productive, threw up a new set of demands. Matching Service Users, Volunteers and restricted staff resources across a larger area was exacting. Multiple Volunteer training events had to be organised and the travel and time demands upon both Volunteers and Coordinators grew. Staff workloads, which had originally been calculated based on a restricted geographical patch, also increased. Indeed, the decision to promote the project and recruit Volunteers from across the entire London area, though constructive, stretched the staff group significantly. Hard work and tenacity on their part carried things through. In addition, where funding allowed, extra staff were recruited.
As the project moved on it became evident that a high proportion of referrals were for individuals resettled in London from other areas of the country. Many of these people were unfamiliar with local services. Often, they struggled to meet expensive travel costs as well. Similar issues emerged for some of the London based students who chose to volunteer. Higher than anticipated levels of staff turnover among the referring agencies also occurred, which was found to impact on communication and pace. To address these issues a lot of additional time was given over to supporting and enabling participation and engagement. It was also spent nurturing and maintaining relationships with partnership colleagues.
A concerted recruitment drive and tenacious programme of awareness raising took place alongside these efforts. Circle Coordinators visited individual Probation offices, attended MOSOVO meetings and spoke at partnership meetings. They ran stalls at Volunteer recruitment fairs, gave presentations at universities and set up a scheme to encourage established Volunteers to recruit their friends. As a result of these efforts, by early 2018 target ‘catch up’ had largely been achieved and the project was on course to complete in full and on time.
Then, in March 2018, her Majesty’s Prison and Probation Service (HMPPS) announced that all probation funding for Circles would end in September 2018. This decision was unexpected. In the preceding 15 months Circles UK had engaged in detailed discussions with HMPPS officials to introduce a nationally commissioned contract, a process which built upon a longstanding relationship between the Circles network and the Ministry of Justice/Probation Service. Even though funding for the London Circles came from the National Lottery Fund (and required no direct funding from probation or other statutory agencies), confusion and uncertainty resulted among Probation senior managers and staff. The result was that many referrals were withdrawn or suspended on the mistaken premise that all Circles delivery had ceased with immediate effect. Crisis discussions were entered at the highest level with the Ministry of Justice and senior probation officials. As a result, referrals for Circles in London were reinstated and the project was able to continue. Significant delays had, however, been caused.
Despite the challenges faced, by October 2019 the goal of establishing 94 Circles in London had been achieved. Multi Agency relationships have remained robust ever since. The pay-off delivered by the project in London is such that the National Probation Service has since provided ongoing funding. Financial support has also been given by the City Bridge Trust. That the people of London still benefit from the improvements in public protection afforded by Circles is testament to the creative ‘can-do’ attitude of Circle Volunteers and staff. Their example is repeated across the country.
Circles were provided in 30 of the 32 boroughs – an outstanding achievement for a small staff team, particularly given the challenges and setbacks they encountered.